When away from home can receive emails but cannot send even with secure WPA2 wifi.
Receive emails ok but cannot send, No changes made to configuration while away and using secure WPA2 wifi.
Saafara biñ tànn
POP and IMAP are all about incoming email, which I gather is working fine. What's giving you trouble is outgoing, which uses SMTP.
According to this page talktalk support authentication, which is necessary to be able to use the talktalk SMTP server regardless of your location or connection.
What this means is that your outgoing settings should have the relevant box ticked, and you should fill in your usual talktalk login and its password, same as you use on the incoming settings.
In Tools|Account Settings go down the list of accounts and the last one, "Outgoing Server (SMTP)" will let you see your outgoing settings.
Jàng tontu lii ci fi mu bokk 👍 1All Replies (5)
Which email provider?
Whose SMTP are you using? If it's that provided by your ISP then it may well not work on another network. They may provide their SMTP for their own customers and only when connected via the ISP.
Incoming email generally doesn't have the same constraints, hence you still get use of your Inbox etc.
Zenos moo ko soppali ci
Hello Zenos, Thanks for response. My ISP is TalkTalk.net; POP3; I/C server mail.talktalk.net; O/G mail server smtp.talktalk.net. Is there a way to configure Thunderbird to send emails? Alternatively would changing from POP3 to IMAP on TalkTalk work.
Saafara yiñ Tànn
POP and IMAP are all about incoming email, which I gather is working fine. What's giving you trouble is outgoing, which uses SMTP.
According to this page talktalk support authentication, which is necessary to be able to use the talktalk SMTP server regardless of your location or connection.
What this means is that your outgoing settings should have the relevant box ticked, and you should fill in your usual talktalk login and its password, same as you use on the incoming settings.
In Tools|Account Settings go down the list of accounts and the last one, "Outgoing Server (SMTP)" will let you see your outgoing settings.
Thanks Zenos, I have now set Authentication to Encrypted Password. Hopefully next time away that will resolve the problem.
Hello Zenos, Tried to send emails again on a secure site and with Encrypted Password in Authentication Method but still same result - T/B will not send emails except at home. Any suggestions to resolve this problem please!