Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to update addon

more options

OK, I appreciate that you are trying to help protect people from known vulnerabilities by disabling addons, but you really need to stop disabling the [Update Now] link at the same time.

What is the point of an [Update Now] link, when clicking it doesn't actually update the addon, it just takes you to a page that tells you the addon was disabled because of known vulnerabilities. We know it was disabled because of known vulnerabilities, if we didn't know that, we wouldn't be clicking on the [Update Now] link in the first place.

So far this month, Adobe has had 2 critical vulnerabilities, and while these are not Mozilla's problem, you COULD make the update process actually work, by not disabling the [Update Now] link as well as disabling the addon itself. This means that twice this month, I have had to manually update the addons, a waste of my valuable time when the [Update Now] link should NOT have been disabled.

So my question is, can the developers patch the codebase so that the [Update Now] link does not get disabled, otherwise, what is the point of having an [Update Now] link in the first place?

OK, I appreciate that you are trying to help protect people from known vulnerabilities by disabling addons, but you really need to stop disabling the [Update Now] link at the same time. What is the point of an [Update Now] link, when clicking it doesn't actually update the addon, it just takes you to a page that tells you the addon was disabled because of known vulnerabilities. We know it was disabled because of known vulnerabilities, if we didn't know that, we wouldn't be clicking on the [Update Now] link in the first place. So far this month, Adobe has had 2 critical vulnerabilities, and while these are not Mozilla's problem, you COULD make the update process actually work, by not disabling the [Update Now] link as well as disabling the addon itself. This means that twice this month, I have had to manually update the addons, a waste of my valuable time when the [Update Now] link should NOT have been disabled. So my question is, can the developers patch the codebase so that the [Update Now] link does not get disabled, otherwise, what is the point of having an [Update Now] link in the first place?

All Replies (3)

more options

Plugins such as Flash player, Java, Shockwave, Silverlight etc are not actually installed in Firefox but on system. The updates are done either in the Plugins program or by downloading from the websites.

more options

Do you mean the links on the Plugin Checker website:

https://www.mozilla.org/plugincheck/

Which plugins have links that are not working? Perhaps someone can repair them.

Mine only shows Java, and the link for the button is correct (attached screenshot).

more options

There is a problem with the Shockwave for Director plugin lacking the download URL when I inspect the page data (screen shot attached). But the plugins that the site actually can check look okay.