Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

Unable to Restore Firefox Acconut with Recovery Keys

Hello, I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys. I've reviewed the following … (xem thêm)

Hello,

I am unable to remember my Firefox account password after re imaging my computer. Fortunately, I did create and save my recovery keys.

I've reviewed the following article: https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

However, when I click the pass reset link in the email as dictated in step 2 under the 'Reset your password with your recovery keys' section, I do not see any fields to enter my recovery key as highlighted in step 3. I haven't taken this step yet because I do not want to lose my password and bookmark information associated to my account.

Can you please confirm how to utilize my recovery codes?

Thank you for your time.

Đã được hỏi bởi banooja 4 tháng trước

Trả lời lần cuối bởi David 3 tháng trước

Vanguard website and Firefox

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Van… (xem thêm)

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

Đã được hỏi bởi peggywarner 4 tháng trước

Trả lời lần cuối bởi jrlind55 3 tháng trước

Inquiry regarding Browser Add-on for Google Analytics Opt-out

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially gi… (xem thêm)

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially give Google access to my browsing data?

I'm privacy conscious but not very digitally literate. Thanks for your help!

Đã được hỏi bởi EvMi 4 tháng trước

Trả lời lần cuối bởi TyDraniu 3 tháng trước

Firefox/Modzilla is blocking my access.

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking … (xem thêm)

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking my access to these articles. How can I stop this?

Robert Blackledge [email removed from public]

Đã được hỏi bởi bigpurple6 3 tháng trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 3 tháng trước

"prevent this page from creating additional dialogs" setting reset

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can… (xem thêm)

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can i reset the setting to make popups again?

Đã được hỏi bởi Dilum 3 tháng trước

Trả lời lần cuối bởi TyDraniu 3 tháng trước

Dark mode starts even though it's disabled in Themes

Since upgrading to 95.0, random pages are being displayed in dark mode. It's a page level problem: the home page of a site like mlb.com displays correctly, but interior p… (xem thêm)

Since upgrading to 95.0, random pages are being displayed in dark mode.

It's a page level problem: the home page of a site like mlb.com displays correctly, but interior pages of that same site don't (example: https://www.mlb.com/news/mlb-all-batting-stance-team).

Oddly, some interior pages of sites are rendering in dark mode while others don't. To continue with the mlb.com example above, here's an interior page that does not come up in dark mode: https://www.mlb.com/news/featured/baseball-road-trip-locations-in-all-50-states-and-ontario

I have disabled the dark mode theme; that doesn't solve the problem.

In Colors, I have set Text to Black. Background is White.

That doesn't solve the problem.

Also in Colors, I've tried all three options listed in "Override the colors specified in the page". None of them fix it.

All of this is on Windows 10, 64 bit, OS build 19043.1348.

FWIW, this problem doesn't happen if I use FF on an IOS device.

It also doesn't happen with any other browsers I test, like Chrome, Edge, or Brave.

How can I eliminate dark mode?

Đã được hỏi bởi mitch11 5 tháng trước

Trả lời lần cuối bởi saraw1 3 tháng trước

Firefox Exe using billions of cpus

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anythi… (xem thêm)

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not.

Đã được hỏi bởi barontopor 3 tháng trước

Trả lời lần cuối bởi FredMcD 3 tháng trước

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (xem thêm)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Đã được hỏi bởi juanathan 4 tháng trước

Trả lời lần cuối bởi FredMcD 3 tháng trước

Saved Logins

I downloaded the new Firefox browser and now all of my saved logins and passwords are gone! I can't sign in or log into Facebook, HBO Max or anything else! This sucks! … (xem thêm)

I downloaded the new Firefox browser and now all of my saved logins and passwords are gone! I can't sign in or log into Facebook, HBO Max or anything else! This sucks! Please help! Dave

Đã được hỏi bởi davenpie5400 3 tháng trước

Trả lời lần cuối bởi FredMcD 3 tháng trước

Some pictures cannot be shown in Firefox

Hi sir / madam, we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them c… (xem thêm)

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Đã được hỏi bởi kris2022 3 tháng trước

Trả lời lần cuối bởi cor-el 3 tháng trước

firefox update reminders

I really hope you will help me. I have tried to find a way to turn off firefox's notifications of a new update to use on my desktop, but nothing works. It's just annoyi… (xem thêm)

I really hope you will help me. I have tried to find a way to turn off firefox's notifications of a new update to use on my desktop, but nothing works. It's just annoying when companies take control of computer, and try to stuff something down my throat, when I've repeatedly indicated that I don't want it all. only thing worse is taking away/disabling what I DO want. So, how can I ensure that I won't see incessant pop-ups, unless & until I decide to upgrade/update? Thanks, ML

Đã được hỏi bởi Rabun1Brooks 3 tháng trước

Trả lời lần cuối bởi FredMcD 3 tháng trước

router login site flagged as not secure

Hello, I connected my router to my PC via ethernet cable and I want to change the SSID and password but the site router.juplink.com is flagged as insecure. I get this mes… (xem thêm)

Hello,

I connected my router to my PC via ethernet cable and I want to change the SSID and password but the site router.juplink.com is flagged as insecure. I get this message:

"Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to router.juplink.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. Learn more… router.juplink.com uses an invalid security certificate. The certificate is not trusted because it is self-signed. Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT View Certificate"

Please advise.

Thank you, Mlichael Pilger

Đã được hỏi bởi MikeLP 4 tháng trước

Trả lời lần cuối bởi James 4 tháng trước

Firefox update breaks my credit union sign in.

I'm putting off the constant notice I get to update firefox because because the last couple of times I've updated Firefox my credit union account is not accessible. The c… (xem thêm)

I'm putting off the constant notice I get to update firefox because because the last couple of times I've updated Firefox my credit union account is not accessible. The correct screen shows up but it will not progress through sign in screen. It's like the "next" buttons have been deactivated. I have windows 10 on my desktop and I'm currently having this issue on that particular computer.

Đã được hỏi bởi KaronM 4 tháng trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 4 tháng trước

Firefox settings for tracking turned on for Domain incoming.telemetry.mozilla.org but does not stop the tracking.

I use Mint 19.3 and is attached to a hardware product Winston Privacy which due to lack of sales the piece of Hardware is no longer available but the Hardware I have has … (xem thêm)

I use Mint 19.3 and is attached to a hardware product Winston Privacy which due to lack of sales the piece of Hardware is no longer available but the Hardware I have has a Lifetime License in the firmware. My point is the tracking that Mozilla does seems to be very high with Mozilla even though I have turned off the tracking with Firefox. As you can see with the attached file 'ScreenShot1' Pie graph Domain 'incoming.telemetry.mozilla.org' is the majority of the pie which has a count of 61 blocks. File 'ScreenShot2' shows the actual number count for the Domain.

Đã được hỏi bởi tsin4 4 tháng trước

Trả lời lần cuối bởi cor-el 4 tháng trước