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  • Đã giải quyết

Firefox Account Sync not working, and wiping settings whenever I shut down

Hey y'all, First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy. I switched to Firefox a few mon… (xem thêm)

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

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  • Đã giải quyết

Pages not loading or processing data work fine with Chromium. Is Firefos faulty or being sidelined?

Using FF 80 on Linux I'm getting increasing difficulty with processing pages. At first I assumed senility-onset (user not browser) but recently got feedback from a bank h… (xem thêm)

Using FF 80 on Linux I'm getting increasing difficulty with processing pages. At first I assumed senility-onset (user not browser) but recently got feedback from a bank help desk that 'unable to process page at this time' was a browser message, not a site message and he advised using Chrome. Hah! Anyway I tried Chromium and it worked perfectly. Often a similar problem with payPal (not always). What's going on?

In the 'olden days' when Firefox was a new kid on the block there used to be a facility to report web sites that would not work with Firefox. Is it time to resurrect this? Is web design now being taken over by Google rather than (in the 'olden days') Microsoft?

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  • Đã giải quyết

"Firefox Color" extension cannot be imported

Installed "Firefox Color" from Mozilla, selected a predefined theme, made some changes and saved it for backup. After refreshing Firefox, I tried opening this .xpi file b… (xem thêm)

Installed "Firefox Color" from Mozilla, selected a predefined theme, made some changes and saved it for backup. After refreshing Firefox, I tried opening this .xpi file but Firefox rejects it as being corrupt. I tried this process several times. What am I doing wrong?

Đã được hỏi bởi ineuw 5 tháng trước

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  • Đã giải quyết

Crash Reporter not working anymore

Recent versions of Firefox have started crashing more and more often for me. As of version 80.0, it happens around 1–2 times a day on average, usually when the session ha… (xem thêm)

Recent versions of Firefox have started crashing more and more often for me. As of version 80.0, it happens around 1–2 times a day on average, usually when the session has been running for a while. In the middle of work, Firefox window(s) will just disappear and the process is no longer running. This will happen both on my Windows 10 and my Windows 7 system.

I recently realised that I hadn't been seeing the Mozilla Crash Reporter window in a long time, on either system. I just assumed my crash reports were being sent in order to help fix these bugs, but today I decided to check, and saw that crash reports are not even generated anymore. When I oben about:crashes, I see that the last crash report is from May. I'm sure I've had Firefox crash many dozens of times since then, but the crash reporting facility seems to no longer work.

I tried running Firefox in Safe Mode as well. The result is the same: it will crash usually after a few hours of work, without any error, no crash reporter window, and no crash report showing up in about:crashes afterwards.

What could have broken my Crash Reporter functionality (and on both of my systems, too)? And how can I get it back to generating and submitting these reports?

Đã được hỏi bởi daniel139 5 tháng trước

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  • Đã giải quyết

Firefox fails to display eBay site correctly

It may be after a recent update, but Firefox no longer displays eBay pages correctly. The site appears as raw text, quite unformatted, with no images, and is useless for … (xem thêm)

It may be after a recent update, but Firefox no longer displays eBay pages correctly. The site appears as raw text, quite unformatted, with no images, and is useless for navigation or use. in fact, it looks very similar to the very old-styles "text only" displays that used to be alomst standard last century.

I have already deleted cookies and history.

I have little time to spend dealing with Firefox problems, and so have reluctantly stopped using it. I am now using a competitor's browser. However, if anyone has a quick simple solution I will take it. But Firefox's configurations menus are uselessly designed and one must scan the entire menu system quite often to find (and fail to find) whet one needs, so please (try to) make it quick & simple.

In hope, and possible thanks.

Đã được hỏi bởi FFox_breaches 5 tháng trước

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  • Đã giải quyết

Emails not filling out correctly in forms

When I fill in blanks for emails on website forms, half the time Firefox tells me the email is not valid. These same websites are working fine in Chrome. This problem s… (xem thêm)

When I fill in blanks for emails on website forms, half the time Firefox tells me the email is not valid. These same websites are working fine in Chrome. This problem started around 2 weeks ago for me.

I have attached an image from Gradescope to show what I mean.

Đã được hỏi bởi isleofnonconformity 5 tháng trước

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  • Đã giải quyết

How to disable Firefox's update nags.

Aside from the general usability issues caused by nags screens and constant prompts in software, for various specific reasons I need to disable the update nags that appea… (xem thêm)

Aside from the general usability issues caused by nags screens and constant prompts in software, for various specific reasons I need to disable the update nags that appear every day in Firefox.

This used to be possible with a simple reminders setting in Firefox, which the developers now appear to have removed.

How can this be done now?

Thanks.

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  • Đã giải quyết

Forum? What Forum?

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?… (xem thêm)

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?

Đã được hỏi bởi millidaw 5 tháng trước

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  • Đã giải quyết

Unwanted tabs keep opening up, especially on Facebook.

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I s… (xem thêm)

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I stop it? Thanks.

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  • Đã giải quyết

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading?????

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading????? I'm getting close to giving in and going to a… (xem thêm)

I just downloaded 82 after being bugged by the "can't update" notice...82 does the same thing immediately after loading????? I'm getting close to giving in and going to another browser. Bruce

Đã được hỏi bởi bhcva 4 tháng trước

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  • Đã giải quyết

Google Maps immediately crashing in Firefox browser.

Firefox V80.0.1. Mac OS High Sierra 10.13.6 Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other w… (xem thêm)

Firefox V80.0.1. Mac OS High Sierra 10.13.6

Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other websites. Just seems to be google maps.

Attached an image for reference.

Đã được hỏi bởi richardevans193 5 tháng trước

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  • Đã giải quyết

Lost access to my email

Oops! I must have clicked something by mistake. Suddenly email is hidden. Start Firefox, see string of icons = top sites Click Mail.Yahoo icon (should see ATT.net email l… (xem thêm)

Oops! I must have clicked something by mistake. Suddenly email is hidden.

Start Firefox, see string of icons = top sites Click Mail.Yahoo icon (should see ATT.net email list) Left panel shows "Inbox" count 770; other entries also show counts. Clicking "Inbox" causes a thin blue line to appear above main panel, then vanish. Main panel shows just "Today" with no entries. Can compose and send email.

I'd certainly appreciate any help on this situation -- I'm in deep water here.

   Wes Nelson

Đã được hỏi bởi wesnel 5 tháng trước

Đã được trả lời bởi jscher2000 5 tháng trước

  • Đã giải quyết

Languange mixed on all firefox UI

My firefox languange are mixed on all firefox UI, english and indonesian languange are mixed on every side. how to fix it? i have been experience this problem from early … (xem thêm)

My firefox languange are mixed on all firefox UI, english and indonesian languange are mixed on every side. how to fix it? i have been experience this problem from early 2020, i dont know what version exactly. Like there are different languange on each UI. I give this screenshot, i mark with red line (Indonesia) and blue line (English).

Đã được hỏi bởi falahmeola 5 tháng trước

Đã được trả lời bởi falahmeola 5 tháng trước

  • Đã giải quyết

Update login info prompt fills in a bogus password

I use the save login info feature in Firefox. I have a saved login for a frequently used website. Firefox reliably fills out the username and password correctly for me. R… (xem thêm)

I use the save login info feature in Firefox. I have a saved login for a frequently used website. Firefox reliably fills out the username and password correctly for me. Recently it started asking me every time I log in to "Would you like to update this login?" prompt but with a bogus password. If I press "Update" it changes my password to this bogus password, so I have to press "Don't Update" every time I login just to keep my good password. If I do accidentally press "Update" I have to go to the "Saved Logins and Passwords" and manually fix my password for that website.

My question is, what would cause Firefox to think I have changed my password and give me this prompt when I have not?

And, by the way, the bogus password is always the word: "test" (my correct password is very strong and has over 20 characters).

Đã được hỏi bởi cgrobertson 4 tháng trước

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  • Đã giải quyết

Firefox Account 2FA not working

Hi, I am trying to enable "Two-step Authentication" under the Manage Account page for my Firefox Account. I've tried many authenticator / otp app on my android phone and… (xem thêm)

Hi,

I am trying to enable "Two-step Authentication" under the Manage Account page for my Firefox Account.

I've tried many authenticator / otp app on my android phone and my friend's android phone just to see, but none of them would work. It always says "Invalid two-step authentication code".

Has anyone been experiencing this? Does anyone have a lead on how to fix this?

Thank you!

Đã được hỏi bởi rachot 4 tháng trước

Đã được trả lời bởi rachot 4 tháng trước

  • Đã giải quyết

Page from news site will not appear in browser

Hi - Suddenly, I am not able to view The Globe and Mail website from my Firefox browser. When I click a link, it goes to the page (i can see the URL is correct), but the… (xem thêm)

Hi - Suddenly, I am not able to view The Globe and Mail website from my Firefox browser. When I click a link, it goes to the page (i can see the URL is correct), but the screen is blank - no error message, nothing (image attached). If i copy and paste the URL directly from Firefox browser to another browser (have tried Chrome and Edge), the site comes up fine.

Help!

Example link: https://www.theglobeandmail.com/investing/personal-finance/household-finances/article-second-covid-19-wave-has-parents-struggling-to-decide-whether-they-can/

Đã được hỏi bởi staceymudie 4 tháng trước

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  • Đã giải quyết

Google search

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior… (xem thêm)

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior for Firefox. It's annoying to start typing and then realize i'm in the address box typing in the middle of the address. How can I change it?

Đã được hỏi bởi meonly 5 tháng trước

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