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Can you help me overcome a bug that has deliberately placed on my computer by cyber-crooks, or tell me who can help??

For many weeks now a weird block has been placed on my computer, initially followed by "Microsoft technicians" with Indian accents calling up and offering to "help," for … (xem thêm)

For many weeks now a weird block has been placed on my computer, initially followed by "Microsoft technicians" with Indian accents calling up and offering to "help," for a fee. I managed to find a way around this block, but today they have "upped the ante" and I can't get around it. Can you help or tell me where to go for help? I suspect this is beyond Comcast help.

Đã được hỏi bởi occihoff8 1 năm trước

Đã được trả lời bởi McCoy 1 năm trước

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Firefox cannot be updated

I have Firefox ESR 52.4.1. At first that seems perfectly fine. All webpages open perfectly fine, as Firefox ESR 52.4.1 supports the very newest HTML5 standards. All the s… (xem thêm)

I have Firefox ESR 52.4.1. At first that seems perfectly fine. All webpages open perfectly fine, as Firefox ESR 52.4.1 supports the very newest HTML5 standards. All the samples at https://typedesign.netlify.com/consolas.html and https://typedesign.netlify.com/customfont.html work perfectly fine.

But not all extensions are compatible.

The problem is, I can't really update it. Each time I update Firefox, the word "Quantum" appears in the About Firefox dialog, which clearly indicates that this isn't an official version of Firefox. So I have to downgrade to get the proper Firefox experience.

Đã được hỏi bởi PiotrGrochowski 1 năm trước

Đã được trả lời bởi PiotrGrochowski 1 năm trước

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How to save website icon on desktop shortcut

I'm using Windows XP. All of the desktop shortcuts I make have the Firefox icon. Is there any way to create desktop shortcuts that show the specific icon associated wit… (xem thêm)

I'm using Windows XP. All of the desktop shortcuts I make have the Firefox icon. Is there any way to create desktop shortcuts that show the specific icon associated with the web page?

Đã được hỏi bởi MissGeil 1 năm trước

Đã được trả lời bởi Wesley Branton 1 năm trước

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Websites block use of backspace to go back a page

I regularly use the backspace key to go back a page. I have always had about:config for this function set to 0 which is supposed to allow this. But, it seems some website… (xem thêm)

I regularly use the backspace key to go back a page. I have always had about:config for this function set to 0 which is supposed to allow this. But, it seems some websites prevent the backspace key from functioning (it does nothing). I am using the latest available version of Firefox for Vista.

How can this be fixed?

Đã được hỏi bởi waynec444 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

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I want to stop my cursor blinking on my new Windows 10 laptop like I have on this one

I have a problem with my eyes so a cursor that blinks on and off can cause headaches. I found a way of stopping the blinking on all but pdf documents on this laptop—OS Wi… (xem thêm)

I have a problem with my eyes so a cursor that blinks on and off can cause headaches. I found a way of stopping the blinking on all but pdf documents on this laptop—OS Windows Vista (!) but have no idea how to go about it on the new Windows 10 OS laptop. Please, can anyone help me?

Đã được hỏi bởi Kangalarue 1 năm trước

Đã được trả lời bởi McCoy 1 năm trước

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my wordpress website www.oldpostofficeantiques wont load in Firefox. I've tried evrerything identified on firefox fix list. Loads fine in other browsers

My websites: oldpostofficeantiques.com, chepachetantiques.com and glocesterantiques.com will not load in Firefox. I've had this problem with other WordPress sites in the … (xem thêm)

My websites: oldpostofficeantiques.com, chepachetantiques.com and glocesterantiques.com will not load in Firefox. I've had this problem with other WordPress sites in the past. Other sites load fine in Firefox, including another WordPress site I created: https://www.sharp4.co

I've have tried nearly every suggestion identified in you your HELP forums, including but not limited to cleaning malware, clearing cookies and cache, updating Firefox, updating connection, and so on. NO GO - I continue to get an "Unable to connect" message (can't establish a connection, etc.)

Strangely the site loads fine in SeaMonkey. It also loads in Safari, Google and other browsers.

I'm utilizing the latest version of Firefox on an IMac running Sierra 10.13.4

I've had a lot of problems with Firefox lately. It is becoming unusable.

Đã được hỏi bởi pptechultrb 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

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uncaught exception: WebAssembly support is not detected in this browser.

Trying to open a website on Firefox and I get this error message...uncaught exception: WebAssembly support is not detected in this browser. Have no idea how to resolve th… (xem thêm)

Trying to open a website on Firefox and I get this error message...uncaught exception: WebAssembly support is not detected in this browser. Have no idea how to resolve this issue. Is there someone who can assist me with making this correction?

Đã được hỏi bởi bvernor 1 năm trước

Đã được trả lời bởi the-edmeister 1 năm trước

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Is it possible to view websites from local hard drive

I like to test my web pages as much as possible at home before uploading to a server. I do this by setting up empty drive partitions for my various sites, so that 'root l… (xem thêm)

I like to test my web pages as much as possible at home before uploading to a server. I do this by setting up empty drive partitions for my various sites, so that 'root level" access will work similarly on a server or from the hard drive. So, for example, a line on a page like...

<script src="/scripts/siteScripts2.js"> </script>

or

<link rel="stylesheet" type = "text/css" href="/styles/fonts/fonts.css"> <link rel="stylesheet" type = "text/css" href="/styles/spcPageStyles1.css" >

Will reference the files from the root level, as if it was on a server.This works all the time with Chrome and IE, even back to IE-8. So Mozilla Firefox must be blocking file references from local hard Drive root level. If there is a config variable or two I can set to allow it from firefox, I'd appreciate knowing about it. I'm satisfied testing with Chrome and IE, but FF is an important browser to test with.

Thanks in advance!

Đã được hỏi bởi Peter Pan 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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How Do I Get "WebGL2" To Work With FF v52.9.0 ESR on XP?

Windows XP FF v52.9.0 ESR Display Card EVGA GeForce GT240 512MB GDDR5 nVidia GeForce Driver v340.52 config:suport shows WebGL Render: Working OK WebGL2 Render: WebGL crea… (xem thêm)

Windows XP FF v52.9.0 ESR Display Card EVGA GeForce GT240 512MB GDDR5 nVidia GeForce Driver v340.52

config:suport shows

WebGL Render: Working OK

WebGL2 Render: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.

I've searched can't find anything helpful

Windows 7 running on the same hardware in a separate partition renders WebGL 1 & 2 OK. FF v56.0.2 nVidia GeForce Driver v341.95

Đã được hỏi bởi Nightbreaker 1 năm trước

Đã được trả lời bởi Nightbreaker 1 năm trước

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how do I prevent firefox from updating v52.5.0 at all, especially not to v60 and beyond?

I am currently on Firefox v52.5.0 ESR and I want to stay there, because the new Quantum is useless to me. Unfortunately, I didn't set my update to never before the latest… (xem thêm)

I am currently on Firefox v52.5.0 ESR and I want to stay there, because the new Quantum is useless to me. Unfortunately, I didn't set my update to never before the latest round of automatic updates. Everytime I bring Firefox up, it starts the update before I can set the update switch to never. I then wind up on v60+, and I do NOT want to be there. How do I go about installing v52.5.0 and having it stay there?

Đã được hỏi bởi nullset 2 năm trước

Đã được trả lời bởi user633449 2 năm trước

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FF64 addons not listed alphabetically

This is brand new misbehavior. Seems now to be in reverse order of addition. Useless for finding them, worse when trying to go down a list from another machine & th… (xem thêm)

This is brand new misbehavior. Seems now to be in reverse order of addition. Useless for finding them, worse when trying to go down a list from another machine & then add to a new machine. So how do I get them into alpha order?

Đã được hỏi bởi VerizonSucks 2 năm trước

Đã được trả lời bởi VerizonSucks 2 năm trước

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adblock plus says "install cancelled" but the icon is on the toolbar

Setting up FF on an OSX Sierra computer. The icon is in the toolbar & allows me to set Prefs. But in about:addons it says "Install cancelled". I know there are issu… (xem thêm)

Setting up FF on an OSX Sierra computer. The icon is in the toolbar & allows me to set Prefs. But in about:addons it says "Install cancelled".

I know there are issues w/ having to fix Sierra to allow me control over my property (installing "any" app). I had to right-click the FF .dmg & "open" instead of clicking on the dmg file. Have not found a Terminal command that works to give me the "from anywhere" option in OSX Prefs.

Also, in FF "find more extentions" I cannot tap a couple times to SELECT text in the box & then delete it, so I can type something else. Having to awkwardly press & drag to select the text. Is the FF behavior or OSX Sierra effing this gesture up?

This is gonna take hours & hours to get all the addons installed...

Can I copy an addon file from another install of FF on another computer & drop it into the .profile on this new computer?

Đã được hỏi bởi VerizonSucks 2 năm trước

Đã được trả lời bởi VerizonSucks 2 năm trước

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why don't the pages load when I click on the links saved in my favorites?

I run a computer on Windows XP. I have been hesitant to update my version of Firefox because of this problem. My last, fully functional, version of Firefox was version 42… (xem thêm)

I run a computer on Windows XP. I have been hesitant to update my version of Firefox because of this problem. My last, fully functional, version of Firefox was version 42.0.x and I have just updated to version 52.9.0 (32-bit). if you need further information about my computer or anything else related to this issue please do not hesitate to ask.

My bookmarks menu drops down just fine, I have links in my Bookmarks Toolbar, and all links are very functional. I click on my Bookmarks menu and go to any link saved in my favorites then click the link nothing happens. The same thing goes for the links in my Bookmarks Toolbar. The only way I can get any links to work is to click and drag them into a new tab. This is not how a web browser should function. Can anyone please help me?

Here is my Troubleshooting Information: Application Basics


Name: Firefox Version: 52.9.0 Build ID: 20180621064021 Update Channel: esr-cck-mozilla-EMEfree User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0 OS: Windows_NT 5.1 Multiprocess Windows: 0/1 (Disabled by add-ons) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports (including 2 pending crashes in the given time range)

Extensions


Name: Adblock Plus Version: 2.8.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Application Update Service Helper Version: 2.0 Enabled: true ID: aushelper@mozilla.org

Name: Close All Tabs Button Version: 1.3 Enabled: true ID: close-all-tabs-single@codefisher.org

Name: Close Tab Button Version: 1.6 Enabled: true ID: close-tab-single@codefisher.org

Name: Flash Control Version: 2.1.4 Enabled: true ID: jid1-sNL73VCI4UB0Fw@jetpack

Name: Go to Bottom of Page Button Version: 1.3 Enabled: true ID: bottom-page-single@codefisher.org

Name: Go to Top of Page Button Version: 1.3 Enabled: true ID: top-page-single@codefisher.org

Name: Google Disconnect Version: 2.4.2.1-signed.1-signed Enabled: true ID: google@disconnect.me

Name: Lazarus: Form Recovery Version: 2.3.1-signed.1-signed Enabled: true ID: lazarus@interclue.com

Name: Multi-process staged rollout Version: 1.10 Enabled: true ID: e10srollout@mozilla.org

Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com

Name: Reload Tabs Button Version: 1.3 Enabled: true ID: reload-all-tabs-single@codefisher.org

Name: Stop All Button Version: 1.4 Enabled: true ID: stop-all-single@codefisher.org

Name: Super Tab Mode Version: 2.00.1-signed.1-signed Enabled: true ID: {752a85d4-68d6-48ae-ab7d-6640f5f75d85}

Name: Tab Utilities Version: 1.5.28.1.1-signed.1-signed Enabled: true ID: tabutils@ithinc.cn

Name: Undo Close Tab Button Version: 1.7 Enabled: true ID: undo-close-tab-buttons-single@codefisher.org

Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org

Name: Bookmark Sidebar Button Version: 1.1.1 Enabled: false ID: 5246bde8b000c898ae0c8e6fb26a6748@button.codefisher.org

Name: Flash and Video Download Version: 2.10 Enabled: false ID: {bee6eb20-01e0-ebd1-da83-080329fb9a3a}

Name: History Sidebar Button Version: 1.1.1 Enabled: false ID: 8027b13e6da9264ce88881acaed64218@button.codefisher.org

Name: Java Quick Starter Version: 1.0 Enabled: false ID: jqs@sun.com

Name: Microsoft .NET Framework Assistant Version: 1.2.1 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}

Name: New Tab Button Version: 1.1.1 Enabled: false ID: 0d4168998e27699023fb2217bdb3c444@button.codefisher.org

Name: New Window Button Version: 1.1.1 Enabled: false ID: 3bbac2d2507ef028f0b6dd5c6f1fb3bd@button.codefisher.org

Name: Reload Button Version: 1.1.1 Enabled: false ID: 3ea4ff900b129227e0a5beca5a798746@button.codefisher.org

Name: Sidebar Button Version: 1.1.1 Enabled: false ID: 47e389c03c1b547f4debb69904980c9b@button.codefisher.org

Name: Stop Button Version: 1.1.1 Enabled: false ID: d4743e049aabc5978da936b476cd3138@button.codefisher.org

Graphics


Features Compositing: Direct3D 9 Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6900 Series Direct3D9 vs_3_0 ps_3_0) WebGL2 Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps. Hardware H264 Decoding: No; Failed to create H264 decoder Audio Backend: winmm DirectWrite: false (0.0.0.0) GPU #1 Active: Yes Description: AMD Radeon HD 6900 Series Vendor ID: 0x1002 Device ID: 0x6718 Driver Version: 9.0.100.1000 Driver Date: 4-11-2013 Drivers: ati2dvag Subsys ID: 00000000 RAM: Unknown

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: cairo Decision Log D3D11_COMPOSITING: unavailable by runtime: Direct3D11 not available on this computer DIRECT2D: unavailable by default: Direct2D is not available on Windows XP D3D11_HW_ANGLE: disabled by env: D3D11 compositing is disabled



Important Modified Preferences


accessibility.blockautorefresh: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.link.open_newwindow.restriction: 0 browser.places.smartBookmarksVersion: 8 browser.search.update: false browser.search.useDBForOrder: true browser.sessionstore.max_tabs_undo: 25 browser.sessionstore.upgradeBackup.latestBuildID: 20180621064021 browser.startup.homepage: about:blank browser.startup.homepage_override.buildID: 20180621064021 browser.startup.homepage_override.mstone: 52.9.0 browser.tabs.closeWindowWithLastTab: false browser.tabs.drawInTitlebar: false browser.tabs.loadBookmarksInBackground: true browser.tabs.remote.autostart.2: true dom.apps.reset-permissions: true dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 52.9.0 font.internaluseonly.changed: false general.useragent.extra.microsoftdotnet: (.NET CLR 3.5.30729) gfx.crash-guard.d3d11layers.appVersion: 52.9.0 gfx.crash-guard.d3d11layers.deviceID: 0x6718 gfx.crash-guard.d3d11layers.driverVersion: 9.0.100.1000 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.glcontext: 2 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x6718 gfx.driver-init.driverVersion: 9.0.100.1000 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 keyword.URL: http://www.bing.com/search media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1545715191 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20180621064021 media.gmp-manager.lastCheck: 1545716112 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: true network.cookie.cookieBehavior: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1545639255 places.history.expiration.transient_current_max_pages: 102658 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.np32dsw: 1 plugin.state.npqtplugin: 2 plugin.state.npwmsdrm: 2 privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.donottrackheader.enabled: true privacy.popups.showBrowserMessage: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.sandbox.content.tempDirSuffix: {6e048698-fd17-4471-9061-bc903485a00b} security.ssl.errorReporting.automatic: true services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1544951279

Important Locked Preferences


Places Database


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.13.1 Version in use: 4.13.1

NSS Expected minimum version: 3.28.6 Version in use: 3.28.6

NSSSMIME Expected minimum version: 3.28.6 Version in use: 3.28.6

NSSSSL Expected minimum version: 3.28.6 Version in use: 3.28.6

NSSUTIL Expected minimum version: 3.28.6 Version in use: 3.28.6

Experimental Features


Sandbox


Content Process Sandbox Level: 1

Đã được hỏi bởi DarthExsecratus 2 năm trước

Đã được trả lời bởi DarthExsecratus 2 năm trước

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I need add on Eid België 10.23. Can you deliver us the file? Thank you

Hello, We give support to school using WebEDISON with works with Java. For the moment we use Firefox ESR 52.9.0 in combination with Eid België 10.23. But suddenly it is … (xem thêm)

Hello,

We give support to school using WebEDISON with works with Java. For the moment we use Firefox ESR 52.9.0 in combination with Eid België 10.23. But suddenly it is not available anymore. Can you deliver us the file?

A great deal of our 4000 customers are changing to webservices so the Java is no problem anymore. But there are still customers who can not change to webservices yet.

Greetings,

Cedric Croymans Edison Helpdesk Tel : 02/553.91.69

Website : http://www.agodi.be/edison Mail : helpdesk.edison@ond.vlaanderen.be

WebEDISON webtoepassing: https://webedison.vlaanderen.be Handleiding WebEDISON: http://www.agodi.be/webedison-handleiding

Gebruikersbeheer webtoepassing: https://vo-gebruikersbeheer.vlaanderen.be Handleiding Gebruikersbeheer: https://overheid.vlaanderen.be/sites/default/files/documenten/vastgoed-en-facilitair-management/IDM_handleiding_IDM3.pdf Gebruikersbeheer Mijn profiel: https://mijnprofiel-gebruikersbeheer.vlaanderen.be: bekijk welke rechten u heeft en wie uw lokale beheerders zijn (Dit is voor alle doelgroepen, niet enkel voor onderwijs.)

Overnemen scherm door Edison-Helpdesk: http://www.teamviewer.com PROJECT EDISON Vlaams Ministerie van Onderwijs en Vorming AgODi Consciencegebouw - lokaal 4B09 Koning Albert II-laan 15 1210 Brussel Telefoon: +32 (0)2 553 90 90

Đã được hỏi bởi Edison_Helpdesk 2 năm trước

Đã được trả lời bởi Edison_Helpdesk 2 năm trước

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bookmark star gone - can I restore like ver 56

Hi...the recent versions of FF 63.xx have "underlined star" icon, which replaced the dual icons of earlier versions. The star of previous version was equal to Ctrl-D...b… (xem thêm)

Hi...the recent versions of FF 63.xx have "underlined star" icon, which replaced the dual icons of earlier versions. The star of previous version was equal to Ctrl-D...bookmark this page. VERY convenient. This is no longer available. Or I can't figure out how to restore. Will you folks developing this product quit messing around with the user interface? You're loosing long time users like me. Please think twice.

Đã được hỏi bởi photonak 2 năm trước

Đã được trả lời bởi user1929 2 năm trước

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Got malware, then reformatted, now missing bookmarks but not logins...?

I got a nasty malware infection today, from [stupidly] downloading a file. The app installed all sorts of garbage all over the place including taking over Firefox and re… (xem thêm)

I got a nasty malware infection today, from [stupidly] downloading a file. The app installed all sorts of garbage all over the place including taking over Firefox and replacing Google search results with its own.

I'd been meaning to reformat + clean install Windows 7 anyway, so I did so immediately.

Now on the fresh install, I can log in to Firefox Sync, and all my logins are intact, however, my hundreds of bookmarks are "gone" and the Bookmark Toolbar won't let me add anything new to it either.

The thing is, the bookmarks *DO* still exist in FF on my Android... but as I understand there's no way to export bookmarks from mobile... (at least not without hacky-looking apps?)

I'm worried that it's going to sync "the wrong way" and delete them from the Android, but on the other hand, the strange toolbar behaviour might mean the data's still there but "stuck" or corrupt?

Any suggestions?

I'm on Windows 7 Home, running Firefox ESR 52/64-bit (same as previously).

Đã được hỏi bởi ashleedawg 2 năm trước

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