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Latest update made Canvas (Instructure.com) have blank pages

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas sti… (xem thêm)

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas still works normally on Microsoft edge.

Extensions shouldn't affect the website because Canvas was working normally until the recent Firefox update.

Anyone know how to solve this problem?

Được hỏi bởi lee.eden66 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Issue with most Google sites on Firefox v100 64bit

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I … (xem thêm)

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I get the bellow error. This is also happening when I am using Firefox Troubleshooting mode, to see if maybe it's a plugin/extension causing this issue, but it's not.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Được hỏi bởi scriptguru1701 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Printing too small.

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome o… (xem thêm)

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

Được hỏi bởi lk3w99 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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wide spacing between words as well as odd-looking numbers in Firefox

Since a recent update the spacing of words in Firefox's UI as well as on some websites seems to be wider than normal (instead of a singular space it seems as if each spac… (xem thêm)

Since a recent update the spacing of words in Firefox's UI as well as on some websites seems to be wider than normal (instead of a singular space it seems as if each space is now a tab wide). Additionally the numbers have also suffered and are now not presented in a normal font anymore but instead seem bigger and grey instead of white or black. Both of these issues occurred at the same time and appear on the normal User Interface of Firefox (e.g. in the bookmarks or in Firefox's settings and preferences) as well as on some websites/search engines. However when copying the text and numbers from Firefox into a regular text editor everything seems normal and no appearance issues can be noticed. What I've already tried: I've restarted my system multiple times since the issue first occurred. I've removed all contents from /home/user/.mozilla/firefox. I've reinstalled Firefox. I've deleted my cache. I've changed my font preferences in Firefox back to Default(Roboto) after having used Inter before. None of my actions above have changed anything. However, when I log into a different user on my computer and open Firefox there everything seems to be normal, so it seems as if this is a user-specific problem.

Thanks in advance, Emma.

OS: opensuseTumbleweed 20220507 Firefox version: 100.0 (issue has occurred since version 98.0)

Được hỏi bởi emma.6.62607015e-34 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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How to unblock VTT files not being loaded into HTML video pages viewed on local disk?

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience… (xem thêm)

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?

Được hỏi bởi roberto32 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Getting Access Denied on many web sites that I frequently use

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message: Access Denied You do… (xem thêm)

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message:

Access Denied You don't have permission to access "http://www.apartments.com/" on this server.

Reference #18.ca68dc17.1653685076.c42d150

I am using Firefox Browser 100.0.2

Help!

Được hỏi bởi lkelley766 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Duckduckgo opens links as https://html.duckduckgo.com/html

Hi, I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search p… (xem thêm)

Hi,

I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search page that doesn't follow my dark theme. When I click on a link, another link is added that creates a link back to the same URL, causing a loop. This never happened before I upgraded to Ubuntu 22.04 & the latest version of Firefox, 100.0.2. How can I change this back?

Thanks!

   -John

Được hỏi bởi jlcenter 1 năm trước

Được trả lời bởi jlcenter 1 năm trước

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Spacebar not working on random sites

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for… (xem thêm)

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for Mac keyboard.

This happens randomly, for instance, on this very message. I previously posted a question regarding another problem that I came across with the same hardware and Firefox.

I found the solution to that problem by disabling an Extension in Firefox, however, I can't begin to think where to look for what setting, that may be causing my current problem.

Được hỏi bởi Gilberto A Rivera 1 năm trước

Được trả lời bởi Gilberto A Rivera 1 năm trước

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How do I fix Header Overflow errors in Firefox

From time to time I get an Error Overflow message in Firefox. Sometimes I enter the website directly in the address line and other times I click a link in an email and it… (xem thêm)

From time to time I get an Error Overflow message in Firefox. Sometimes I enter the website directly in the address line and other times I click a link in an email and it tries to open in Firefox as it is my default browser. If I copy the address line to Chrome it loads correctly.

This is mildly irritating as it puzzles me each time it happens.

I have attached a screen snip showing the error.

Được hỏi bởi PhilG 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Automatic redirect

How do I shut off "Firefox prevented this page from automatically redirecting to another page"? I have pages that need to refresh automatically and this function is preve… (xem thêm)

How do I shut off "Firefox prevented this page from automatically redirecting to another page"? I have pages that need to refresh automatically and this function is preventing these pages from automatically updating. I have searched settings multiple times and have not been able to fix this. This just started after a Firefox update a month or so ago. PLEASE HELP!

Được hỏi bởi lhmackie 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (xem thêm)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Được hỏi bởi catjenkins74 1 năm trước

Được trả lời bởi Magno Reis 1 năm trước

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Move address bar

Is it possible to move the address bar above or below the Bookmarks Toolbar in Firefox 100.0 (64 bit). If not, can you provide a link to the latest version of Firefox fo… (xem thêm)

Is it possible to move the address bar above or below the Bookmarks Toolbar in Firefox 100.0 (64 bit). If not, can you provide a link to the latest version of Firefox for Mac OS X Catalina (10.15.7) that does not have the address bar on the same level as the Bookmarks Toolbar.

Many thanks.

Được hỏi bởi schwine1 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Firefox Primary Password Not Working

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have… (xem thêm)

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have tried locating the key3.db and key4.db which I can't find on my system, nor can I find the login.json that is supposed to have the log of passwords to back them up. I don't have any 3rd party password managers and I've tried with my VPN disconnected. I've used the password generator to secure some of my websites so I don't even know was some of my passwords are, so resetting the primary password would be a huge hassle. If someone could please help me out I would be very appreciative. Thanks!

Được hỏi bởi Jeremiah 2 năm trước

Được trả lời bởi Jeremiah 2 năm trước

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Dark Mode and Dark Themes have white text on a white background in the address bar

It seems since Firefox 100 the address bar has taken to being white-on-white, making it nearly impossible to read. There isn't any issues with light themes. It doesn't ma… (xem thêm)

It seems since Firefox 100 the address bar has taken to being white-on-white, making it nearly impossible to read. There isn't any issues with light themes. It doesn't matter if I change the Windows 10 default app mode to light or dark. Light themes have black text on white background, but dark themes have white text on white background. Any ideas?

Được hỏi bởi MonsieurJambon 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

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Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (xem thêm)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Được hỏi bởi Eric166 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (xem thêm)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Được hỏi bởi lalucher6 1 năm trước

Được trả lời bởi FredMcD 1 năm trước

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Connecting to trusted, unsecure device

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION It i… (xem thêm)

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION

It is not an dangerous site, it is my network storage device.

Is there a way to configure Firefox to connect to this device? Thanks for any help

Được hỏi bởi Michael 1 năm trước

Được trả lời bởi Michael 1 năm trước

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Secure Connection Failed

Hello. On some of my sites that i try to get onto with Firefox its says performing TLS handshake then it goes to Secure Connection Failed and says PR_End_Of_File_Error. I… (xem thêm)

Hello. On some of my sites that i try to get onto with Firefox its says performing TLS handshake then it goes to Secure Connection Failed and says PR_End_Of_File_Error. I am totally updated with Firefox, plus i cleared out everything in my history. That did not help. When i tried to get onto these websites with Chrome web browser i do not have this problem at all. Why is this? I have BitDefender Total Security newest version for home. My firewall is through them along with virus protections. So can you help me out with this ongoing problem getting on some websites?

Thanks Firefox [email removed from public]

Được hỏi bởi raftman111 1 năm trước

Được trả lời bởi Bithiah 1 năm trước

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after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (xem thêm)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Được hỏi bởi thegearworks 1 năm trước

Được trả lời bởi thegearworks 1 năm trước

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File size limit

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger… (xem thêm)

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger than this, or is there a setting I can use to allow larger uploads? Thanks, Alex

Được hỏi bởi alex263 1 năm trước

Được trả lời bởi alex263 1 năm trước