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  • Đã giải quyết

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (xem thêm)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Được hỏi bởi R_Welsh 1 tuần trước

Được trả lời bởi R_Welsh 1 tuần trước

  • Đã giải quyết

"XULRunner This profile was last used with a newer version of this application. Please create a new profile."

I am getting the popup after I downloaded 115.7 ESR and transferred a profile that was also on the same version. In compatability.ini it says LastVersion=115.7.0.

Được hỏi bởi lasogna 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (xem thêm)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Được hỏi bởi ETERNALVOID 1 tuần trước

Được trả lời bởi James 1 tuần trước

Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (xem thêm)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

Được hỏi bởi michael686 1 tuần trước

Lần cuối trả lời bởi cor-el 4 ngày trước

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (xem thêm)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Được hỏi bởi stef.l1 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (xem thêm)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Được hỏi bởi Laurentiu Marin 1 tuần trước

Được trả lời bởi Laurentiu Marin 3 ngày trước

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (xem thêm)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Được hỏi bởi ju.col 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã giải quyết

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (xem thêm)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Được hỏi bởi kashishjaggi16 4 tuần trước

Được trả lời bởi cor-el 4 tuần trước

YouTube videos freezing, still playing audio if multiple tabs open with multimedia available

I like to split windows so I can have running YouTube videos on the left half of the screen and browsing the web on the right. If I open another site on the right side o… (xem thêm)

I like to split windows so I can have running YouTube videos on the left half of the screen and browsing the web on the right. If I open another site on the right side of the screen that has multimedia (ESPN, CNN, IMDB), the video freezes on the YouTube window but audio continues to play without issue.

I have done the following troubleshooting steps:

  • Hardware acceleration turned off/on
  • cleared cookies/cache
  • A few About:config fixes

Videos don't have a problem running if I open YouTube with Chrome and continue to use Firefox for surfing.

i9-12900hk 64GB RAM 2TB m.2 SSD (lots of free space)

Được hỏi bởi stevenmfarmer 4 tháng trước

Lần cuối trả lời bởi stevenmfarmer 4 tháng trước

Please cancel my upgrade. I want back my old Firefox.

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current… (xem thêm)

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current account named, "VangiePangie", now opens a closed account named "Evangeline Custis". I no longer have access to my VangiePangie account with any password. So, I no longer want this new upgraded Firefox account. I want to have my old Firefox account as a default on my desktop. Right now it's an icon at the bottom of the screen, and I can only use it to open one thing at a time. Please give me back my old Firefox browser. I'll struggle with Facebook to get my password to work on my VangiePangie account. I have access to the VangiePangie account right now, because it was never logged out in my old Firefox browser and is in my Bookmarks. But if I am forced to log out, or if Facebook does a security check, I won't have access ever again. Please help me with this. Below is my VangiePangie Profile pic.

Được hỏi bởi Vang 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

Outlook email does not allow embedded links to open if Firefox is the default browser

Embedded links in Outlook email on Windows 10 will not open automatically when the new email is first opened to be read if Firefox has been selected as the default Browse… (xem thêm)

Embedded links in Outlook email on Windows 10 will not open automatically when the new email is first opened to be read if Firefox has been selected as the default Browser. This is a new issue !

The message is" if there are problems with how this message is displayed, click HERE to view it in a web browser " and then the Browser used is only Edge!

Restoring disliked Edge to be the default browser corrects the issue but Edge is a known tracking device.

Được hỏi bởi wiljanlake 4 tháng trước

Lần cuối trả lời bởi wiljanlake 4 tháng trước

cAPTCHA is recent problem in Firefox browser

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrom… (xem thêm)

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrome browser to finally log in to a site I wanted.

Được hỏi bởi kmrussell 4 tháng trước

Lần cuối trả lời bởi kmrussell 4 tháng trước

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens. I can access it on google chrome but not on Firefo… (xem thêm)

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

Được hỏi bởi btlandy1 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước