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Firefox will not download an excel spreadsheet from dropbox

When I attempt to download an excel file from dropbox Firefox freezes up. I have to close it. The same sized PDF file downloads with so trouble from Dropbox. Firefox seem… (xem thêm)

When I attempt to download an excel file from dropbox Firefox freezes up. I have to close it. The same sized PDF file downloads with so trouble from Dropbox. Firefox seems to dislike Excel.

Asked by pleveen 4 năm trước

Last reply by Phoxuponyou 4 năm trước

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I have lost my saved passwords after firefox sync with firefox for iOS

After installation of Firefox for iOS I synced it with my default account bws@bws.info and the correct password. After the sync the bookmarks are synced correctly over al… (xem thêm)

After installation of Firefox for iOS I synced it with my default account bws@bws.info and the correct password. After the sync the bookmarks are synced correctly over all devices and all my stored credentials are gone. I need my credentials restored otherwise I will never be able to access a lot of web pages.

Asked by bws 4 năm trước

Last reply by rnewman@mozilla.com 4 năm trước

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Firefox crash on facebook browsing

Hello guys, so I recently switched from chrome to firefox and whenever I open facebook and scroll/browse it freezes without any crash report or anything, the only thing I… (xem thêm)

Hello guys, so I recently switched from chrome to firefox and whenever I open facebook and scroll/browse it freezes without any crash report or anything, the only thing I get is blackscreen. It worked perfectly fine before I bought a new pc (same HDD) I did refresh it, even reinstalled but still it freezes.

http://i.imgur.com/eqjHU7w.png

Asked by Nikaz 4 năm trước

Last reply by alex_mayorga 4 năm trước

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On Netflix, Firefox won't let me access "Member Reviews" option.

On the Netflix website, when I try to read streaming movie reviews by members, I am not able to access the option to see ALL the reviews or to enter a review of my own. … (xem thêm)

On the Netflix website, when I try to read streaming movie reviews by members, I am not able to access the option to see ALL the reviews or to enter a review of my own. When I called Netflix about the problem, they told me I probably needed to update my Firefox browser, but I do have the latest version. When I use the Comodo Dragon browser, the Netflix movie page has enough space between the Member Review option and the Details and one other option (can't remember). The options are too close together on Firefox page and no amount of hovering with the mouse will light up the (other) Member Reviews option.

Asked by gsandra614 4 năm trước

Last reply by alex_mayorga 4 năm trước

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Firefox crashes

Firefox is crashing on start up. It will not work in safe mode either. I have followed every recommendation from the troubleshooting guide as an attempt in repairing the … (xem thêm)

Firefox is crashing on start up. It will not work in safe mode either. I have followed every recommendation from the troubleshooting guide as an attempt in repairing the issue, but nothing seems to be working. I uninstalled the program and re-installed. Once the re-install is complete, the registration page will appear, but within 30 seconds, the page shuts down and the crash report pops up. I have clicked on the report to have Firefox contact me concerning this issue, but after 3 days with no contact, I couldn't wait any longer. PLEASE HELP if you have any suggestions!!!!

Asked by Jessica.Garrett 4 năm trước

Last reply by philipp 4 năm trước

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Keeping the text size the same while using the mouse

I have a new computer and whenever I use Firefox and use my mouse, the font size changes constantly. I have tried to use the customize button but it is not working. I w… (xem thêm)

I have a new computer and whenever I use Firefox and use my mouse, the font size changes constantly. I have tried to use the customize button but it is not working. I would like to font size to be 120 on all pages. Thank you

Asked by sueca 4 năm trước

Last reply by alex_mayorga 4 năm trước

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Unable to connect to Google Contacts, error message says proxy server is refusing connection.

I am able to connect to the internet and use my Gmail account. All other activities seem normal. But when I try to go to Google Contacts, the browser hangs and I get an e… (xem thêm)

I am able to connect to the internet and use my Gmail account. All other activities seem normal. But when I try to go to Google Contacts, the browser hangs and I get an error message that the Proxy Server is refusing contacts, and please check the proxy settings. I am not using a proxy, and my general proxy setting is set to "No Proxy." I can reach my Google contacts with MS Edge. What is going on?

Asked by sbt1008 4 năm trước

Last reply by alex_mayorga 4 năm trước

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Sadly Firefox declares every link as untrustworthy, so can't use it any longer

Have not used Firefox, my preferred browser, for months, because it has become useless. Every link tried, even Firefox itself, returns the message that that site is untru… (xem thêm)

Have not used Firefox, my preferred browser, for months, because it has become useless. Every link tried, even Firefox itself, returns the message that that site is untrustworthy.

The frustration became just too much to continue trying to use Firefox. I cannot use it and I CANNOT recommend it with this flaw. If you have a fix I will happily use it again.

Asked by fastsig 4 năm trước

Last reply by FredMcD 4 năm trước

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Just installed mozilla on new computer, can't seem to find how to open moziila with multiple tabs. Have it on previous computer.uter

On previous laptop, when Mozilla opens, it opens with 3 tabs-e-mail, google and bank. Installed Mozilla on new laptop, can't seem to find how to do this under "Getting st… (xem thêm)

On previous laptop, when Mozilla opens, it opens with 3 tabs-e-mail, google and bank. Installed Mozilla on new laptop, can't seem to find how to do this under "Getting started". Am I missing it, or is it no longer available?

Asked by elhefe 4 năm trước

Last reply by FredMcD 4 năm trước

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Why when a window closes the default button is close? how about changing it to cancel? save me headache when doing homework.

While doing homework I used the back space key (hit it fast twice). It ended up taking me from my page and deleting all my work I had done...yes I was done. I hate us… (xem thêm)

While doing homework I used the back space key (hit it fast twice). It ended up taking me from my page and deleting all my work I had done...yes I was done. I hate using two programs to do my work.. It is like having to type in word then pasting it here. I am asking if I can make the default button not close the page. Thanks for the help!

Asked by onefineday 4 năm trước

Last reply by jscher2000 4 năm trước

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Some text on pages has ads attached to it.

I have just re-installed Firefox to a newly built PC and now on almost every page has ads along with the text. Moving the mouse over the text shows the ad, and I must the… (xem thêm)

I have just re-installed Firefox to a newly built PC and now on almost every page has ads along with the text. Moving the mouse over the text shows the ad, and I must then click out out of the in window pop-up. I can't find a way to get rid of them, or anything that I have added to cause this. I have included a screen shot of one of them. In it, you can see the word Java was chosen for the ad. How can I get rid of these?

Asked by 1031982 4 năm trước

Last reply by FredMcD 4 năm trước

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After installing the latest Firefox update yesterday, I find that Ghostery is identifying up to 90 trackers on some websites: is this Firefox?

Some websites previously had 15-20 trackers (as identified by Ghostery); now the majority have 60+, and many have 90+ (eg. nationalnewswatch.com has 95, http://freethough… (xem thêm)

Some websites previously had 15-20 trackers (as identified by Ghostery); now the majority have 60+, and many have 90+ (eg. nationalnewswatch.com has 95, http://freethoughtblogs.com/pharyngula/ is showing 104, and cbc.ca is up to 109 - I believe yesterday it was at 16 or 18). On the other hand, support.mozilla.org shows just 2. Needless to say, loading the websites is taking way too much time. Is this a Firefox "fix", or is something up with Ghostery? TNX, Bob

Asked by b_nichol 4 năm trước

Last reply by christineboll 4 năm trước

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i wish i had not made a $3 contribution because since then mozilla has been a big problem for me?

computer has slowed down and will not connect me to the websites that i used to have no problem accessing before my small contribution....maybe mozilla is mad because i o… (xem thêm)

computer has slowed down and will not connect me to the websites that i used to have no problem accessing before my small contribution....maybe mozilla is mad because i only contributed 3 dollars

Asked by hello55888 4 năm trước

Last reply by FredMcD 4 năm trước

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Restore bookmarks using firefox account

I reset my PC and Firefox was one of the files that was deleted, so I reinstalled Firefox. Is there a way to restore my bookmarks using my account in Firefox because I wa… (xem thêm)

I reset my PC and Firefox was one of the files that was deleted, so I reinstalled Firefox. Is there a way to restore my bookmarks using my account in Firefox because I was not able to back up the data. I saw that Firefox automatically saves the bookmarks in a folder but when I checked the folder all I could see were the new bookmarks. Help please. Thanks :)

Asked by Incognito 4 năm trước

Last reply by the-edmeister 4 năm trước

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facebook chat on firefox 20 not working while im on games

ok while im on facebook my chat works good.. but if i play games like kingdom of camelot i cant see my friends on my chat sidebar. it doesnt list anyone there any more it… (xem thêm)

ok while im on facebook my chat works good.. but if i play games like kingdom of camelot i cant see my friends on my chat sidebar. it doesnt list anyone there any more it was working with the version of firefox i have up until 18/12/15 but now it doesnt work all of a sudden. i am not sure what has happened to cause it to stop working im not sure if its a facebook issue or a browser issue but any help would be greatly appreciated with this ... as it makes it hard for me to know whos online while im on my games unless i open a new tab just to see whos online..... as i stated it will only work as long as im not in no games at all...... i am including a pic if it will go through for yall to be able to look.. thanks for anything that may help me with this..

Asked by angelle 4 năm trước

Last reply by britbrat1749 4 năm trước

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Why can't i use Google?

Hello, I'm having problems using Google (https://www.google.co.uk/). It comes up with a error message which says this: (Error code: sec_error_unknown_issuer) Here is what… (xem thêm)

Hello, I'm having problems using Google (https://www.google.co.uk/). It comes up with a error message which says this: (Error code: sec_error_unknown_issuer)

Here is what it fully says:

This Connection is Untrusted

You have asked Firefox to connect securely to www.google.co.uk, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.

^ Technical Details

www.google.co.uk uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. (Error code: sec_error_unknown_issuer)


I have also added a picture / screenshot to help. Please could someone help as I need Google. Kind regards, William

Asked by WilliamGB 4 năm trước

Last reply by christ1 4 năm trước