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I have lost all the synced data

This morning I created a Sync account to keep all links and short cuts in Firefox. (We are migration from one web domain to another: @aviolinx.com to @storadio.aero) For … (xem thêm)

This morning I created a Sync account to keep all links and short cuts in Firefox. (We are migration from one web domain to another: @aviolinx.com to @storadio.aero)

For this purpose I synced my FF on the @aviolinx.com-account, but also created a new @storadio.aero-account with the exact same data.

I was forced to completely re-install Windows on the computer. When re-installing Firefox as default browser all the links etc were lost.

How can I retrieve them, from either account? (Both are empty now...)

Đã được hỏi bởi Sten Sundeman 1 năm trước

Trả lời lần cuối bởi nelsa1412 1 năm trước

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Tried to fix Firefox crashes, lost all my bookmarks + FF app support folder

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all… (xem thêm)

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all my bookmarks. I tried to restore from Time machine. Didn't work.

Đã được hỏi bởi Mikow 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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Where ismy Gmail?

I uninstalled Mozilla Firefox and reinstalled the updated version now I have NO Gmail, no icon nothing. hat happened? Before I uninstalled Mozilla Firefox...Gmail char… (xem thêm)

I uninstalled Mozilla Firefox and reinstalled the updated version now I have NO Gmail, no icon nothing. hat happened?

Before I uninstalled Mozilla Firefox...Gmail characteristics changed drastically. Function labels disappeared, the whole look of it changed to plain white. My customizations disappeared.

Đã được hỏi bởi cheshirekitti 1 năm trước

Trả lời lần cuối bởi Wesley Branton 1 năm trước

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I use firefox to access my Outlook email account. When trying to reply to an email a message says please try later. It also won’t let me add images.

I use firefox to access my Outlook email account. When trying to reply to an email a message says please try later. It also won’t let me add images. Sometimes,if I wai… (xem thêm)

I use firefox to access my Outlook email account. When trying to reply to an email a message says please try later. It also won’t let me add images. Sometimes,if I wait, the message disappears, sometimes not. If I use another email account [and using Chrome] I have no problem. I use firefox without problems for other tasks. Please advise what to do.

Đã được hỏi bởi keithwoodrow 1 năm trước

Trả lời lần cuối bởi WestEnd 1 năm trước

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How to stop multiprocessing being disabled on start?

Summary I am unable to enable multiprocessing. I tried enabling it by setting `browser.tabs.remote.autostart` to `true` in `about:config`. However whenever I quit and re… (xem thêm)

  1. Summary

I am unable to enable multiprocessing. I tried enabling it by setting `browser.tabs.remote.autostart` to `true` in `about:config`. However whenever I quit and re-open the browser, that setting has been changed back to `false`. How can I get it to stay `true`?

  1. Details:
  • Firefox 64.0.2, 64 bit, Windows 7.
  • This computer is managed by my employer. However I installed Firefox myself, straight from mozilla.org.
  • `about:support` says `Multiprocess Windows 0/1 (Disabled)`. (Note that if an add-on is causing multiprocessing to be disabled, it will say "Disabled by Add-on", which is not what I'm seeing.)


  1. What I've tried:
  • I have disabled my addons.
  • I have looked for prefs.js and mozilla.cfg in the locations listed here: https://support.mozilla.org/en-US/questions/1237547 The only one which exists is `C:\Program Files\Mozilla Firefox\defaults\pref\pref.js`. I do not have sufficient permissions to modify or delete that. The contents seem unrelated:

``` /* This Source Code Form is subject to the terms of the Mozilla Public

* License, v. 2.0. If a copy of the MPL was not distributed with this
* file, You can obtain one at http://mozilla.org/MPL/2.0/. */

//pref("app.update.channel", "release"); ```

  • I went to `about:support`, clicked on "Profile Folder: Open Folder", (C:\Users\$USERNAME\ApPData\Roaming\Mozilla\Firefox\Profiles\$HEX.default`) searched for prefs.js in that folder. I quit firefox, changed the `browser.tabs.remote.autostart` setting there to true, saved, and started firefox again. The setting in `about:config` was false, and `about:support` shows multiprocessing is disabled.

Impact: I am not able to use the "responsive design" functionality. Also, the browser is quite slow. (I don't even have many tabs open, always < 15)

Đã được hỏi bởi grassyBanana 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

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Hardware Acceleration causes tabs to crash and black video in version 64

A few weeks ago, perhaps when Firefox updated itself to version 64 I have started to experience a lot of crashed tabs and black videos. The video is playing because I can… (xem thêm)

A few weeks ago, perhaps when Firefox updated itself to version 64 I have started to experience a lot of crashed tabs and black videos. The video is playing because I can hear the sound, but the picture area is completely black. I have temporarily solved this by turning Hardware Acceleration to OFF.

My system isn't particularly exotic. It is an AMD Ryzen system running a Galax GTX 1050 graphics card. I tried to resolve the issue by updating to the latest Geforce drivers 417.71 but that didn't fix it.

Unchecking both "Use recommended performance settings" and "Use hardware acceleration when available" has solved the problem. I have used the computer for a full day without any tab crashes or black videos.

I strongly suspect there is an issue with version 64 that started this problem.

Đã được hỏi bởi ShowsOn 1 năm trước

Trả lời lần cuối bởi Wesley Branton 1 năm trước

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The advice in help about how to delete either single or multiple bookmarks doesn't work as they all return after deletion

The advice is quite clear and I've tried it several times, with variations, but nothing will get rid of bookmarks - they all keep coming back. And why so complicated now?… (xem thêm)

The advice is quite clear and I've tried it several times, with variations, but nothing will get rid of bookmarks - they all keep coming back. And why so complicated now? In the past you could put a new one into either the bookmarks menu or toolbar, which was great deal easier.

Đã được hỏi bởi John Gillies 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

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Firefox will not play some videos from Autonews.com, only. Chrome will play them all?

I have been using Firefox for many years no trouble. All of a sudden now when I open an email from Autonews.com that has a daily newscast "video", it will not play.- A st… (xem thêm)

I have been using Firefox for many years no trouble. All of a sudden now when I open an email from Autonews.com that has a daily newscast "video", it will not play.- A stationary picture of its video opening appears but when I click on the arrow to actually play it the screen goes white/blank. I called Autonews and their tech said to try it with Google Chrome. I did and with that browser the Autonews videos play OK just like it used to with Firefox -( which I like better). Thus a Firefox issue. They told me to try clearing my firefox 'History' which I did- for 'one day' but no help. I also see some type of "refresh" procedure that may help but I am afraid to do It and loose all my Firefox bookmarks. I am obviously a computer novice so anyone that can give me some detailed help info. as to how to fix my problem -I WOULD REALLY APPRECIATE IT!

Thanks, Greg


edited email from public and search/spam bots view.

Đã được hỏi bởi gmo67 1 năm trước

Trả lời lần cuối bởi WestEnd 1 năm trước

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How do I block all forms of redirection

I would ideally like to explicitly be asked to consent to any redirection, or if not possible, at least to block redirection all together. I do not mind it possibly makin… (xem thêm)

I would ideally like to explicitly be asked to consent to any redirection, or if not possible, at least to block redirection all together. I do not mind it possibly making most websites difficult or impossible to use. Should I for example type "gmail.com" into the address bar, I do not want to redirected to https://www.google.com/...etc, regardless of whether gmail.com contains anything besides said redirection. I would naturally also like to block any forms of redirection from within websites, say I'm using a website, and I click on something, and that either opens a new window, or loads a different website in the current window, I would like to prevent that entirely. Is this possible, and if so, how would I go by doing it?

Đã được hỏi bởi iwishididnthavetomakeanaccount 1 năm trước

Trả lời lần cuối bởi WestEnd 1 năm trước

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Every time I input my name into a name space firefox crashes and shuts down and everything is lost. In an instant

This has happened for quite some time now. When filling in forms, every time I put in my first name, or even start typing it, Firefox crashes totally and is gone in an i… (xem thêm)

This has happened for quite some time now. When filling in forms, every time I put in my first name, or even start typing it, Firefox crashes totally and is gone in an instant. It makes things very difficult!! and sometimes quite expensive when it happens during flight booking (as happened tonight - cost me another £40.... Please could you tell me what to do. I have an Apple Macbook pro. I'm running the most recent version of Firefox. My first name is Alison by the way, in case that makes a difference....

Thanks

Đã được hỏi bởi Muddyslippers 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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Cannot change add additional adress to sync.

The thing is - i dont have an access anymore to primary email, i want to change it. Every time, i try to add mail i get an error: Your email has just got back, wrong emai… (xem thêm)

The thing is - i dont have an access anymore to primary email, i want to change it. Every time, i try to add mail i get an error: Your email has just got back, wrong email?

Đã được hỏi bởi foegra 1 năm trước

Trả lời lần cuối bởi the-edmeister 1 năm trước

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After desktop crash, ALL passwords lost

I had a desktop freeze and afterwards, ALL my saved passwords are lost AGAIN. This is the second time I am experiencing this disaster. How can I prevent this from happeni… (xem thêm)

I had a desktop freeze and afterwards, ALL my saved passwords are lost AGAIN. This is the second time I am experiencing this disaster. How can I prevent this from happening.. What do I do to recover my logins? Here is what I have on disk:

[turgut@tklaptop a5637r1i.default]$ ls -lt key* -rwxrwxr-x 1 turgut turgut 294912 Dec 12 07:40 key4.db -rw------- 1 turgut turgut 294912 Jul 26 03:22 key4.db.was -rw------- 1 turgut turgut 16384 Mar 16 2018 key3.db

[turgut@tklaptop a5637r1i.default]$ ls -l logins* -rw------- 1 turgut turgut 0 Aug 16 15:07 logins.json-1.corrupt -rw------- 1 turgut turgut 0 Jan 22 10:04 logins.json-2.corrupt -rw------- 1 turgut turgut 1723 Jul 31 11:21 logins.json.isempty -rw------- 1 turgut turgut 0 Aug 16 15:10 logins.json.corrupt

PS: Some of these files are from my previous crash and loss of passwords..

This is Firefox 64.0.2 , gnome, fedora linux 29.

Đã được hỏi bởi tkalfaoglu 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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hi.i changed my windows version and when i installed firefox again and synced it , no data same as bookmark and logins came back .could you help me please.

hi.i changed my windows version and when i installed Firefox again and synced it , no data same as bookmark and logins came back .could you help me please.

Đã được hỏi bởi gali2 1 năm trước

Trả lời lần cuối bởi Wesley Branton 1 năm trước

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All attempts to download fail after upgrade to firefox 64.02 (64bit)

After latest update 64.0.2 (64-bit), all attempts to download any file of any type fail. I have tried different sites, and different file types. As soon as I click a file… (xem thêm)

After latest update 64.0.2 (64-bit), all attempts to download any file of any type fail. I have tried different sites, and different file types. As soon as I click a file link on the browser page to download, the download starts (as indicated by the download arrow at top of firefox windows) but then immediately fails. When I look in the download folder the file size is zero. There is no additional information in the download window other than the text Failed and the name of the file. I have even tried https://www.mozilla.org/en-US/firefox/new/

Đã được hỏi bởi terafox 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

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Firefox hangs constantly, including Troubleshooting page (Mac)

This is driving me absolutely crazy. I use FF on at least 4 different Macs, and for some reason a fresh install on a brand new MacBook Pro (2018 USB-C) is hanging constan… (xem thêm)

This is driving me absolutely crazy. I use FF on at least 4 different Macs, and for some reason a fresh install on a brand new MacBook Pro (2018 USB-C) is hanging constantly. Works fine on every other Mac I have. All Macs on are the latest OS (10.14.2), all have the latest FF (64.0.2). But for some reason this one instance will not work.

On some sites, it seems to hang randomly. I usually have several tabs pinned and open, sometimes those tabs will hang when they reload themselves (Outlook.com, Remember the Milk, Yahoo mail, etc). Sometimes a website in a new tab will hang - but if I close the tab and go to the same site/link in a new tab, it will load fine. Once one tab hangs, it seems to cause other tabs to start hanging, but not 100% sure about that.

But there are two sites that ALWAYS cause it to hang: Amazon.com and the Firefox Troubleshooting page. For Amazon, that one tab will hang and I can usually close that tab (takes a few seconds to close). For Troubleshooting page, it locks up the whole app and I have to force quit.

Safe mode DOES work. I can get to Amazon and Troubleshooting page. But on a clean fresh install with no extensions installed (or enabled, see below), these pages will still hang. Is there another difference with Safe Mode?

Note that this is on a laptop that is provided by my employer and it's possible that there's some other software involved. For example, there are two plugins already there even on a fresh install: OpenH264 Video Codec provided by Cisco Systems and Widevine Content Decryption Module provided by Google. I can't seem to remove them. (I have another Mac at home that runs on Cisco's network, but I don't know what it has installed - not there now, I can check this later if it's relevant.) However, my previous work laptop (2015 MacBook Pro) did not have these problems - also latest OS and latest FF.

I've tried uninstalling and reinstalling (delete the app, remove the Application Support folders for Mozilla and Firefox, remove my profile). I've tried Refreshing Firefox. Nothing works except Safe Mode.

I've attached the troubleshooting JSON info while in Safe Mode. I do have LastPass installed now, but I tested without it, too.

Please help! I depend heavily on Firefox (bookmarks sync and some key plugins) and I'm not willing to use anything else, unless I just can't fix this.

Đã được hỏi bởi cbp67 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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2 days ago whilst arranging my bookmarks I decided to delete an unused folder in the list and all of my book marks just disappeared

2 Days ago 22/01/2019 whilst tidding up my book marks I came across an empty folder which was not being used , I decided I would delete this folder and to my amazement al… (xem thêm)

2 Days ago 22/01/2019 whilst tidding up my book marks I came across an empty folder which was not being used , I decided I would delete this folder and to my amazement all of my bookmarks disappeared , I have tried and better tried to find these bookmarks but all I can find is older versions which do not have all the latest information which I use saved within them , can you please assist me in installing my book marks as of the 21/01/2019 please I was just in the process of using some of the information stored there and now I cannot access this  ?

Regards

Steven M Lumb

Đã được hỏi bởi Longrangesniper1953 1 năm trước

Trả lời lần cuối bởi the-edmeister 1 năm trước

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Firefox crashes on startup

Firefox crashes on startup and does the same in safe mode. I tried downloading the latest version and deleting Library Application Support files, but it does the same. It… (xem thêm)

Firefox crashes on startup and does the same in safe mode. I tried downloading the latest version and deleting Library Application Support files, but it does the same. It must be a user setting of some sort because I can create another Mac user account and Firefox opens fine.

This is a new machine running Mac OS 10.14.2 and I've not been able to use Firefox yet. The only terminal settings I've changed, from what I can recall, is to help with font smoothing (https://ahmadawais.com/fix-macos-mojave-font-rendering-issue/) and messing around with dark mode (option to be in dark mode but only for dock & menu bar). I'm unsure if those settings are related but thought I'd mentioned it. Other than that this is a pretty much brand new machine.

Crash ID: bp-69fee8d8-a9c0-45fb-aa60-257270190123

AdapterDeviceID: 0x3e9b AdapterVendorID: 0x8086 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1548252669 DOMIPCEnabled: 1 Email: derekalong@gmail.com FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1548252096 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 518 StartupCrash: 0 StartupTime: 1548252669 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":12,"cores":6,"vendor":"GenuineIntel","family":6,"model":158,"stepping":10,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":3200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x3e9b","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"Macmini8,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",8:"Socket Thread",9:"JS Watchdog",16:"JS Helper",11:"JS Helper",12:"JS Helper",13:"JS Helper",15:"JS Helper",17:"JS Helper",10:"JS Helper",14:"JS Helper",20:"Cache2 I/O",21:"Cookie",23:"GMPThread",24:"Compositor",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",29:"DOM Worker",46:"StyleThread#1",45:"StyleThread#0",47:"StyleThread#2",48:"StyleThread#3",50:"StyleThread#5",49:"StyleThread#4",48:"ImageBridgeChild",49:"ProcessHangMon",52:"StreamTrans #41", Throttleable: 1 UptimeTS: .74215417 Vendor: Mozilla Version: 64.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Đã được hỏi bởi derekalong 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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How to turn off ad blocking?

I know this was asked before, but I just can't turn off ad blocking on firefox. I don't want to block ads on YouTube and some websites won't let me access them. I've read… (xem thêm)

I know this was asked before, but I just can't turn off ad blocking on firefox. I don't want to block ads on YouTube and some websites won't let me access them.

I've read same copy pasted "solution" everywhere. Yes, my content blocking is completely disabled. I don't have a little shield on the left of my address bar. I swept trough settings multiple times and everything looks disabled, when I click on "i" symbol while on YouTube for example it says that it is not blocking anything. Every other browser works normally and displays ads when adblock is turned off. I recently switched to Firefox from Chrome and it's awesome browser, but this keeps me from using it normally.

I have Windscribe VPN extension, but this problem was there before this extension and it's not turned on.

Đã được hỏi bởi HisHyperion 1 năm trước

Trả lời lần cuối bởi WestEnd 1 năm trước