Diễn đàn hỗ trợ Firefox

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Report IDs for some of the submitted crash reports:

bp-14ac8a97-77af-46c6-a59b-4f5c30231220 bp-b73b7d46-fbb3-48b7-8298-358db0231220 bp-fe6b5110-282a-428f-b539-a61780231220 bp-c43a750b-6802-4869-9461-c8e9f0231220 bp-2f901767-5dc1-4858-b182-7583f0231220 bp-d6310f4d-ec03-40c7-bae4-0df550231220 bp-e4816ab9-cc8c-4f63-ad87-26f2d0231220 bp-8abda867-a0ee-48fe-9d1e-9d64b0231220 bp-827ddfcf-4352-4f2c-82c4-7e01c0231220 bp-2c16b203-21ca-42e2-b91c-96bbd0231220 bp-e54bcd31-2532-44a8-845c-5a4120231220 bp-15e37b7e-749a-45f5-a9e0-a7c810231220 bp-7204c927-ec96-4318-a298-c7b1f0231220

Hi, Recently purchased new laptop with Win 11. I was having trouble downloading anything. Always indicated failure.

I checked some of the responses here for that problem. One of them said to not accept HTTPS only. When I checked my settings, it WAS already set to Don't enable HTTPS-Only Mode. I then set the HTTPS-Only mode to Only in private windows. That setting now allows downloads. Why doesn't it allow downloads when I don't accept HTTPS only?

Can't access my e-mails on comcast/xfinity..get error message " SEC error Revoked Certificate (Firefox)"..&..."idm.xfinity.com Peers certificate has been revoked...",,contacted Xfinity after 20 minutes they told me to contact my computer mfr HP..I did....signed up for tech service...they spent 1 1/2 hrs.. trying to fix problem get a fix that worked for 1 day...doesn't work any more... need to access emails..am 89 yrs old...not a computer person...need these e-mail contacts to maintain my basic needs....is there anybody out there to help.? can't get an email response... is there a telepone # to call? my tel number is xxx xxx xxxx....thanks

I am trying to remove my login details on firefox for my microsft account. Everytime I try i go to www.office.com or portal.office.com to log into my account the username for the account is always displayed.

I have gone on the the privacy and setting and removed all cached data, removed history and cache when closing firefox.

But everytime I go to the website to log onto my microsoft account the account user name remains. Is there a way of removing this information. I ahve also cleared auto.fill and disabled this within the about:config.

Could anyone advise me how this can be done as I cannot seem to find anyother settings that I may have to change for this to be done!

Thanks!

I'm using a desktop browser on a computer.

In the last month or so I have noticed that conducting a search in Firefox (version 116) from the URL bar produces extremely slow results. The exact same search in Chrome gets results within a second or two. Firefox can take 10 seconds or longer.

On the other hand, conducting the search from google search bar on firefox works fine. The default search engine for Firefox is google. I switched from use URL bar for navigation and searches to create a separate search toolbar, but that search was just as slow. So the problem with firefox is limited to searches from the URL Bar or firefox's own search bar.

I have seen this problem reported in the past a few years ago, but those threads are archived.

Since last few days, whenever i want to save a file from Gmail, it is taking me to that one folder (destination) which i had used few days ago, probably before the latest update.

I navigate and go to the folder i want to save the file in and then finish the download.

But unlike before, the next document which i am trying to download, opens the download box to save in the old folder (not even the default "downloads" folder) instead of the folder in which i have saved the file moments ago.

I have checked the settings and everything is okay there.

This has severely impacted my working and is causing immense inconvenience.

Is this a bug? Do i need to reset my firefox? Please help!

For the past few weeks I have been unable to log in to reddit from Firefox. I can still log in via chrome, and other browsers but not Firefox. If I use the private window I can log in.This happens on 4 different computers, in 3 different locations and internet providers.

WHAT HAPPENS: click log in pop up window continue with google...(this is different used to go to screen with my username and password.) click already a redditor? log in my username a obscured password appear press log in error message "incorrect username or password"

WHAT I HAVE TRIED: reentering password and username copy and paste username and password from password manager deleting cache in firefox deleting all data deleting cookies reinstalling firefox

Any solution before I have to switch browsers would be appreciated.

Lately, Firefox has been auto completing whatever my mouse is currently over. It's hard to explain so I made a short video of the problem. In this video I am hitting the delete key, trying to delete "Erlanger" but since my mouse is hovering over a huge banner that pops up, it won't let delete it until I move the mouse somewhere else. It's really annoying on a laptop with a touchpad. When you click the search box, your natural reaction is to leave the mouse and use the keyboard, but because of this, you have to click the search box then move the mouse really far away or it won't let you delete or type anything because the mouse is autocompleting to whatever it's hovering over. It's incredibly annoying. There has to be a way to turn off that gigantic banner that pops up and causes this.

https://youtu.be/XzCLpTuxArc

Are there compatability issues with microsoft windows? I can't open sites that I have always used. It says there is no connection to the server. Odd since I can get to facebook and other sites using the same server

https://connect.mozilla.org/t5/user/ssoregistrationpage?dest_url=https:%2F%2Fconnect.mozilla.org%2F

link from a message to me in my email. Can't sign in . Keeps asking me to register and rejects my registered name. For the last couple years, intermittently.

I login into xfinity email everyday to check my email. Today I am getting the error message and do not know how to resolve. I have logged into the same site with Google and Edge browsers with no problem.

What do I do?

It is absolutely unacceptable that Firefox does not offer the option of saving a file in its original file format. I well understand the advantages of WEBP and AVIF formats for bandwidth conservation, but the fact is that these files are not supported by many software packages, so I want the original file formats.

Setting "image.webp.enabled" to "false" breaks many websites, YouTube most prominently.

Being forced to download a potentially risky extension to the browser in order to do something the browser should support natively (and actually does, because it has to, even if it's disabled by the developers with no way for users to re-enable it) is not an acceptable solution, especially when that means the extension isn't actually saving the original file, be re-converting it back to the original format, which is most often potentially a triply lossy conversion. The original JPEG is a lossy conversion, the server converting it to WEBP on the fly can also be a lossy conversion, and then the extension reconverting it to JPEG is yet another lossy conversion. Just give me the original JPEG.

I'm fine with viewing WEBP images, but if I'm saving an image, I don't want WEBP, I want the original. Why is this issue being forced by the Firefox developers? What deal have they made with the Google devil that they are preventing users from having access to original files?

It can be extremely difficult to figure out what is the latest information on this subject, so I'd appreciate recommendations current to 2023-08 as to the best way to handle this problem.

When Firefox auto-updates it slows down my machine so much that I stop being able to move my cursor and it often crashes other apps that I have running.

I have a relatively new Windows machine running the latest OS, so I doubt that's the problem.

Since the updates never seem to be anything critical and if there are new features I don't know about them because they've been drowned out by the unwelcome advertising that Firefox hijacks my experience to shove in my face, the obvious solution seems to be to turn off auto-update and just do it manually, when it is convenient for me.

However if there is a critical security update, I don't want to miss it, so I'd rather keep auto-updates on.

Is there something I can do to keep Firefox from horking my computer once a month, or do I have to revoke the auto-update privilege?

In Firefox, when I type 'news' into google instead of getting a list of links it takes me straight to the Financial Times website. Is this an issue with google or is Firefox being hyjacked?

Hello! Today, my firefox has started crashing after a couple seconds from when I open emails. I tried running in troubleshoot mode and again experienced crashes. In addition, I scanned for viruses with Malwarebytes and tried the "refresh firefox" feature to reset my settings to default. What else could I do to fix this error?

The crash data can be found here. https://crash-stats.mozilla.org/report/index/bp-18cf491d-8f44-4b75-a42f-9ef230230810

How should I proceed?

I tried to use the subtitles feature today on Netflix but the subtitles were way ahead of the audio. I cleared the cache first - no success, then I cleared all data and then found I couldn't watch any video - Error F7701-1003. I then uninstalled Firefox and downloaded from Mozilla and installed it - no success. I uninstalled it again and rebooted before attempting the installation again. Firefox message loaded on first launch asking if I wanted a fresh experience - I did and clicked the button at the end of the message (at top).

Now I can watch a video on Firefox again but I still have the subtitles sync error. All that clearing of data, and the removal and re-installation did not help. The subtitle text is way ahead of the audio. Can you assist?

System details Edition Windows 11 Pro Version 22H2 Installed on ‎12/‎10/‎2022 OS build 22621.1992 Serial number PF34SMXB Experience Windows Feature Experience Pack 1000.22644.1000.0