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Ask Mozilla

Hi, can i ask you please don't publish new Version of Mozilla Firefox everyday? I use it and everyday and every Time that i open it, there is a new Version of Firefox, th… (xem thêm)

Hi, can i ask you please don't publish new Version of Mozilla Firefox everyday? I use it and everyday and every Time that i open it, there is a new Version of Firefox, that i should download. please first make all of changes and after that maybe one Time per Month is okey but not every Hour and every Day. Thanks. There was nothing to Contact with you like E-Mail, so i ask my Question here. Best Regards

Được hỏi bởi Babak 1 năm trước

Lần cuối trả lời bởi James 1 năm trước

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Google docs won't save: "Something went wrong" error message.

When I try to save a Google doc, I get "Something went wrong" error message. I've tried all of Google's troubleshooting tips plus contacted Google support with no success… (xem thêm)

When I try to save a Google doc, I get "Something went wrong" error message. I've tried all of Google's troubleshooting tips plus contacted Google support with no success. I can save Google docs successfully in Chrome, but Firefox is my preferred browser. Google support asked me to check if I had Firefox set up to block Google drive, but I didn't know how to check for that. They told me Tools>Options>Privacy, but I don't see "Options" under the "Tools" menu.

I notice that this issue with Google docs started after I got the pop-up on 10/31/22 from Firefox about their new themes and tabs. I accidentally clicked "yes" and now have another problem. I can't read the screen and can't figure out how to go back to the default setting. Community says to try a different theme, but none of them works for me. I just want to go back to the default setting for themes and tabs. Not sure if this issue with themes caused the problem with Google drive.

Được hỏi bởi davisagoetz 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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I don't see my saved logins

Hello! I reinstalled Windows on my PC. After installing Firefox and logging in with my account, ALL my saved passwords are gone. What required to access my logins? Tha… (xem thêm)

Hello!

I reinstalled Windows on my PC. After installing Firefox and logging in with my account, ALL my saved passwords are gone.

What required to access my logins?

Thank you in advance!

Được hỏi bởi brokkoli777 1 năm trước

Lần cuối trả lời bởi Dropa 1 năm trước

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Firefox - all open tabs gone, again!

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had op… (xem thêm)

Hi, yet again, I've opened Firefox to find just one tab, a Mozilla ad in this case; the 40 or so tabs I had open are gone. I had prepped for a day's work ahead and had opened the tabs I needed for research and work, ready to start in the morning. I don't know what's causing it; I do know that this most often happens when I've shut down Firefox, then go to Thunderbird for a last check of emails, and click on a link in an email which opens Firefox.

Is this a bug? Does Firefox just not like being opened via an email link? Is it a problem if a Firefox private window has been left open inadvertently, even though Firefox was properly shut? Or is it just Firefox updates that cause this problem? It's been happening for a while now, and is really frustrating and costly, workwise. Yes, I do have restore previous session ticked. I've shared the data report below - at the time of this post, not at the time of opening Firefox. Any help would be really appreciated, especially if it's simply explained :) Thank you

Được hỏi bởi Katy 1 năm trước

Lần cuối trả lời bởi Katy 1 năm trước

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Firefox 106.0.2 hangs on exit in Win 7 64 bit

With the latest update, my Win 7 Dell laptop hangs every time I exit Firefox. All I can do is log out and log back in to correct it. There is just a spinning icon that … (xem thêm)

With the latest update, my Win 7 Dell laptop hangs every time I exit Firefox. All I can do is log out and log back in to correct it. There is just a spinning icon that never goes away and I can't access the Windows menu. I'm submitting this from another machine so I don't have to deal with the issue.

Được hỏi bởi craig.erhorn 1 năm trước

Lần cuối trả lời bởi jonzn4SUSE 1 năm trước

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Firefox dissabled

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox a… (xem thêm)

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox account?

Được hỏi bởi ausbirch 1 năm trước

Lần cuối trả lời bởi techguy150 1 năm trước

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Firefox administrative username and password issues

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is wor… (xem thêm)

I'm trying to install software via Excelleris with site access through Firefox - Firefox is asking for an administrative username and password to proceed - nothing is working including my apple login which has been recommended by several people. How do I get this information or bypass this function. I used Firefox on my old computer with the same software and this was never an issue.

Thank you for your help:)

Được hỏi bởi chanel.smythe 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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Firefox Freezing and Crashing after updating to 106.

Hello, I've been experiencing some issues after updating to version 106. I can be watching a video, listening to a music of viewing a site and randomly, the browser would… (xem thêm)

Hello, I've been experiencing some issues after updating to version 106. I can be watching a video, listening to a music of viewing a site and randomly, the browser would become unresponsive and freeze. The funny thing is that music or videos keep playing in the background and the RAM or CPU usage never goes down but I can't do anything. After a while if I try to click on the browser, it then brings up a popup telling me that the app is unresponsive and I could either wait or close the app. Previously I had waited for over 2 hours hoping that it would fix itself but that never happens. The only saving grace is that I am able to restore my previous tabs after closing Firefox but tabs on my private tabs are gone forever (P.S. It's not p0rn but site that i don't want cached on my browser). This started from me updating to version 106 and currently am on 106.0.2 but the issue persists. I was hoping someone can assist me with this as I do prefer using Firefox.

Được hỏi bởi TemmyD1 1 năm trước

Lần cuối trả lời bởi TemmyD1 1 năm trước

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Updates

I previously posed a question about your updates, which your respondent (Dropa) entirely ignored in her/his response. The issue is NOT that I cannot invoke an update, bu… (xem thêm)

I previously posed a question about your updates, which your respondent (Dropa) entirely ignored in her/his response. The issue is NOT that I cannot invoke an update, but rather that your system of updating is flawed. I am informed of an update, which nevertheless will not install until several times after I close and reopen Firefox. Moreover, while it is doing this update, my browsing on the web is completely halted for well over a minute. Surely you can do better than this ...

Được hỏi bởi craft.works 1 năm trước

Lần cuối trả lời bởi Kiki 1 năm trước

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tiny pictures Deviantart, slowdown when browsing Picture Sites

These are the pictures I get recently ... tiny. Micromised. Unsure if I accidentally hit a "micromise" button, but all of the sudden, the normal view became tiny. Also, … (xem thêm)

These are the pictures I get recently ... tiny. Micromised. Unsure if I accidentally hit a "micromise" button, but all of the sudden, the normal view became tiny.

Also, many a time by myself and others told: When browsing picture sites such as Deviantart, Pinterest, even Google Pictures, Firefox severely slows down up to even dead stop after a while. Though several versions have passed, this issue still remains.

Clearing Cache, or using DelTempDir/FlushDNS doesn't help at all, once it begins to slow, only full restart of FF helps, but this ain't always an option. It almost seems that the memory is filling up by the feeds of these sites, and just cannot be cleared, no matter what.

Using a Memory tool ALSO runs nowhere.

Please assist?

Thank you.

Được hỏi bởi dtm_samurai@hotmail.com 1 năm trước

Lần cuối trả lời bởi dtm_samurai@hotmail.com 1 năm trước

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Frequency of Updates

Every other day when I open up Firefox, I am asked to do an update. This is not an exaggeration. Literally, every other day this browser says it needs an update. Is this… (xem thêm)

Every other day when I open up Firefox, I am asked to do an update. This is not an exaggeration. Literally, every other day this browser says it needs an update. Is this normal? If so, why in the world does this browser need to be updated so unbelievably frequently?

Được hỏi bởi summitmovingco 1 năm trước

Lần cuối trả lời bởi Paul 1 năm trước

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Firefox wont send an order from Eu (Autria) to USA (Florida)

Hallo, I have a Newsletter from a publisher in Florida and e-Mail contact so it is a genuine, well known company. Firefox did send my subscription, no problem but subscri… (xem thêm)

Hallo, I have a Newsletter from a publisher in Florida and e-Mail contact so it is a genuine, well known company. Firefox did send my subscription, no problem but subscription order form for Mastercard pay, received per E-Mail firefox is not transmitting. On inquiry, Mastercard said there was no rejection or transaction with my card. I think a software issue the company would know as I saw there adds in Singapore StraitsTime and in the EU. so if they are doing business in many countries then my issue must be a unique one. Could it be a setup problem ie security, or politics to purchase from US? Before I purchased my retail OS online from USA. Thanks for trying to help, I be grateful for any Ideas or hints on this issue. Alf

Được hỏi bởi alfred.horak 1 năm trước

Lần cuối trả lời bởi alfred.horak 1 năm trước

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Some pages of the site Mouser.com open incorrectly

For example, look at how the same page looks in Firefox 106.0.2 (64 bits) and Yandex Browser (22.9.4.866). https://www.mouser.de/ProductDetail/Xilinx/XC7S6-1FTGB196C?qs=… (xem thêm)

For example, look at how the same page looks in Firefox 106.0.2 (64 bits) and Yandex Browser (22.9.4.866).

https://www.mouser.de/ProductDetail/Xilinx/XC7S6-1FTGB196C?qs=unwgFEO1A6taa4TM2WgIJg%3D%3D

I tried changing the user agent, it didn't help. I think the problem is in the Java engine.

Được hỏi bởi Andrywy 1 năm trước

Được trả lời bởi Andrywy 1 năm trước

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Windows - Firefox Browser 106.0.2 (64-bit)

Regarding: Windows - Firefox Browser 106.0.2 (64-bit) or later.. I will continue to push for tabs to be (a user enabled option) on the bottom. I do not care for the reas… (xem thêm)

Regarding: Windows - Firefox Browser 106.0.2 (64-bit) or later..

I will continue to push for tabs to be (a user enabled option) on the bottom. I do not care for the reasons against this. I want the option returned to the settings in a normal manner.

I do NOT want any instructions on complicated CSS scripts or weird work-arounds an etc.

SO..

Where do we begin to force this back into service?

Được hỏi bởi Waterdust 1 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 năm trước