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Changing pc's, changed pwd's, now locked out of acct. and can't reset because locked out

I've been fighting this for a week now, and dont remeber every detail in exact chronolgical order, and really don't remember the "why's". Butt here goes, got a new pc, w… (xem thêm)

I've been fighting this for a week now, and dont remeber every detail in exact chronolgical order, and really don't remember the "why's". Butt here goes, got a new pc, while trying to get all accounts moved to new pc, I changed pwd's, I think so I could install a new recovery key. Anyway, signed in with new pc, and phone, went back to the old computer to sync, since all three devices would be under new log in, and tried to sign in, using new password, and it did not work ("wrong password"), confused went to new pc, I was now signed out, and got the "wrong password" error, phone same issue, logged in, now logged out, can't sign in.

I have tried using the old pw, the new pw, but the old key is nowhere to be found, the new key, and everything else I can think of. I had to create a new account to be able to post here, or do anything else, tried to combine the two acct's, got a sign in was successful message, but then immediately said "you don't have permission".

Please tell me I did not lose over 250 bookmarks and passwords, because someone decided it was a good idea to tie all your information to one word and have it deleted if you have a brain fart, or a pc glitch with no hope of recovery. If you need more info please ask, at this point I'll give you my first born son to get back in this account.

Được hỏi bởi Robby 10 tháng trước

Lần cuối trả lời bởi Dropa 10 tháng trước

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Firefox Browser vanishes "off screen"!

Firefox browser windows seem to be invisible despite still running. I HAVE TO CHANGE WINDOWS 7 Screen resolution to minimum and the windows reappear; THEN then I can cha… (xem thêm)

Firefox browser windows seem to be invisible despite still running. I HAVE TO CHANGE WINDOWS 7 Screen resolution to minimum and the windows reappear; THEN then I can change back to maximum resolution and all is well - UNTIL THE NEXT TIME. IT APPEARS TO ME that the screen offset coordinates are somehow becoming corrupted. How to fix please? Windows Build 7601 SP 1 - if that helps.

Được hỏi bởi larch1wc 8 tháng trước

Lần cuối trả lời bởi larch1wc 8 tháng trước

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update 115.0.1

After the update to 115.0.1 the hourglass symbol ('Wait') won't stop blinking. I've restarted and checked the task manager. Low power usage for everything and restart… (xem thêm)

After the update to 115.0.1 the hourglass symbol ('Wait') won't stop blinking. I've restarted and checked the task manager. Low power usage for everything and restarting changed nothing. ??

Thanks.

Được hỏi bởi brant_peg 10 tháng trước

Lần cuối trả lời bởi brant_peg 10 tháng trước

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update notifications

I keep getting browser update screens by microsoft asking me if i would say yes to installing the latest download or update. I checked my settings and i'm set to get aut… (xem thêm)

I keep getting browser update screens by microsoft asking me if i would say yes to installing the latest download or update. I checked my settings and i'm set to get automatic updates but they are all in pending status because I say no to the microsoft question everytime because i didn't know if i could trust that warning that they throw up.

What do you advise?

Được hỏi bởi cloudman5073 7 tháng trước

Lần cuối trả lời bởi cor-el 7 tháng trước

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How to show more pages when I right-click the "back button"?

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do… (xem thêm)

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do so.

So how to show more pages when I right-click the "back button"? Or is there any way to go back to the 1st page of the tab?

Được hỏi bởi hahahaha 9 tháng trước

Lần cuối trả lời bởi hahahaha 9 tháng trước

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Boking flights query.

Hi. When booking flights on my FF browser I cannot move onto the final booking page. You would nearly think that my prvacy settings are too high. I have to close FF down … (xem thêm)

Hi. When booking flights on my FF browser I cannot move onto the final booking page. You would nearly think that my prvacy settings are too high. I have to close FF down and move to another browser to complete.

Has anyone else encountered a similar problem?

Được hỏi bởi albrown127 9 tháng trước

Lần cuối trả lời bởi cor-el 9 tháng trước

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Phishing pop-ups on the lower right hand corner of my screen when using Firefox

I think my firefox is infected in some way. I am constantly getting phishing pop-ups on the lower right hand corner of my screen when using the Firefox browser. They clai… (xem thêm)

I think my firefox is infected in some way. I am constantly getting phishing pop-ups on the lower right hand corner of my screen when using the Firefox browser. They claim to be from McAfee, Windows and other legitimate places and tell me things like viruses have been detected, but scans of my computer do not detect any. They all come from something called 5qlql.azure.net or something similar to that.

Được hỏi bởi easdale6 9 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 9 tháng trước

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Windows 11

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I ope… (xem thêm)

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I open a new tab and google I can not go back home to Firefox without opening another new tab. Okay, so it's a bit nit-picky, but, hey, it's a bug I don't need right now. Can someone give me a hand, please and thank you Kate

Được hỏi bởi langanj2 9 tháng trước

Lần cuối trả lời bởi TyDraniu 9 tháng trước

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Seems talking to several tech support teams, including HP, Word Press etc all want me to change from Firefox to Chrome

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and ins… (xem thêm)

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and install Chrome Edge ? Both want to take over my computer and things in those browsers are much harder to navigate to want different p/w etc. I am in the process of them doing so at present and I think it sucks plus I have to change a whole lot of other things just to access what is easy on Firefox...............DUH..........

Được hỏi bởi JOE SNAP 10 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 10 tháng trước

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Wrong Profile

I installed the newest version of Firefox but when I start it, the startup page is different (see attached) than my previous page and it doesn't show display any of my bo… (xem thêm)

I installed the newest version of Firefox but when I start it, the startup page is different (see attached) than my previous page and it doesn't show display any of my bookmarks.(

Được hỏi bởi gcotterl 9 tháng trước

Lần cuối trả lời bởi cor-el 9 tháng trước

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I cant log into a website and maybe coincidentially after a firefox update.

It seems after a firefox update that I can no longer log into a website that I have as a favorite place on firefox and have visited many times before. I'm not very comput… (xem thêm)

It seems after a firefox update that I can no longer log into a website that I have as a favorite place on firefox and have visited many times before. I'm not very computer literate but I have checked settings within firefox and don't see where it might be blocked. Next I imagine you might ask for a screenshot of the website and i do have one but all it shows is after I enter my password, it displays an "OK" small screen and does not login. Do you have any suggestions for Firefox is my favorite browser but I have to use another lately to check the website I have a problem with and only on Firefox. My 5 other browsers can log me in to the website. Thanks for your time and suggestions.

Được hỏi bởi firefighter1tx 10 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 10 tháng trước

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Relay Function

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary e… (xem thêm)

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary email was there and I added my secondary email --them I noticed there was what looks like a strange email already there. In conjunction with this i got a warning from Firefox today that somebody from Romania had tried to change my password.

Any Ideas I would appreciate them.

Thanks paul

Được hỏi bởi Paul Ellis 9 tháng trước

Lần cuối trả lời bởi Terry 9 tháng trước

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Unwanted pop up video

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. … (xem thêm)

Được hỏi bởi dzapr 10 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 10 tháng trước