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  • Đã giải quyết

language options

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an optio… (xem thêm)

I added the language/spell check to my work email (outlook.office). I follow the same procedure in my hotmail (outlook.live) and although I added them, it is not an option when I type a message. I use Firefox as a browser and cleaned the cache. Elizabeth

Đã được hỏi bởi egulacsy 4 tháng trước

Đã được trả lời bởi jscher2000 4 tháng trước

  • Đã giải quyết

closing popup last - broken restore previous session

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting. this is not the first time because sometime i … (xem thêm)

When i close my "main" Firefox window and after that the opened popups, this breaks my "restore previous session" setting.

this is not the first time because sometime i forget to close the popups first...

Đã được hỏi bởi philipp.ewald 2 tuần trước

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  • Đã khóa

Accidentally deleted bookmark folders

With the 'Show all Bookmarks' page open on my MAC desktop monitor screen i accidentally deleted all of my bookmark folders (listed alphabetically) following those beginni… (xem thêm)

With the 'Show all Bookmarks' page open on my MAC desktop monitor screen i accidentally deleted all of my bookmark folders (listed alphabetically) following those beginning with the letter 'P'. I am in REAL trouble unless i can restore those deleted folders to the active list.

i tried following the suggestion that i open up my 'profile' in 'Library' and i found the deletedbookmarks file. But that file seems just to list deleted bookmarks by recent dates.. Whereas I need to restore the list of deleted bookmark FOLDERS to my active bookmark list and status.

I hope someone can help me. I'd be willing to provide a telephone number, though I guess that's generally inadvisable. Otherwise my e-mail address -- which you may already have -- is xxxxxx@xxxxxxxxxx.xxx

Thank you for any help.

Peter Cook

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Đã được hỏi bởi ppacook 2 ngày trước

Trả lời lần cuối bởi cor-el 2 ngày trước

  • Đã giải quyết

Booklmark Folders accidentally feleted

I had 'Show All Bookmarks' on my screen and accidentally pressed delete, which deleted all of my Bookmark folders ( arranged alphabetically) after the ones beginning with… (xem thêm)

I had 'Show All Bookmarks' on my screen and accidentally pressed delete, which deleted all of my Bookmark folders ( arranged alphabetically) after the ones beginning with the letter P. How do i restore the remaining folders to the active list??

Đã được hỏi bởi ppacook 2 ngày trước

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  • Đã giải quyết

Captcha has stopped working

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no … (xem thêm)

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no matter how many screens I complete it won't let me through. It works fine on other browsers.

I hate Captcha and can't understand why webmasters can't use a better system to check that a viewer is a real person.

Is anyone else having this problem?

Đã được hỏi bởi eddleetham 3 ngày trước

Đã được trả lời bởi FredMcD 3 ngày trước

  • Đã giải quyết

Bookmark toolbar for only the new tab not other sites.

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for… (xem thêm)

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for every site, is there a way that will make it appear only on the new tab but not on other sites? thanks.

Đã được hỏi bởi ByTheStars 1 tháng trước

Đã được trả lời bởi cor-el 4 ngày trước

  • Đã giải quyết

cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (xem thêm)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Đã được hỏi bởi jedasa 5 tháng trước

Đã được trả lời bởi FredMcD 5 tháng trước

  • Đã giải quyết

Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (xem thêm)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Đã được hỏi bởi Col 5 tháng trước

Đã được trả lời bởi Col 5 tháng trước

  • Đã giải quyết

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (xem thêm)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Đã được hỏi bởi Carla Rogers 4 tháng trước

Đã được trả lời bởi cor-el 4 tháng trước

  • Đã giải quyết

Firefox refreshed/update and deleted all my passwords, cookies, links everything!

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folde… (xem thêm)

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folder on my desktop with all my data :( I'll wait for feedback. Thank you!

Đã được hỏi bởi ruana.m7 1 tuần trước

Đã được trả lời bởi jscher2000 1 tuần trước

  • Đã giải quyết

Autoplay not always blocked

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing. This worked in 77. Some … (xem thêm)

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing.

This worked in 77. Some about:config entries I'd swear were set in 77 have vanished; I tried adding them manually, but the autoplay blocking is still hit and miss.

Also, not sure if Troubleshooting Information uploaded successfully or the page broke (see screenshot).

Đã được hỏi bởi Jens Lyn IV 5 tháng trước

Đã được trả lời bởi Jens Lyn IV 5 tháng trước

  • Đã giải quyết

All http sites are redirecting to https and display "potential security risk ahead" error

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential … (xem thêm)

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

Đã được hỏi bởi vpp.nagaraju1234 5 tháng trước

Đã được trả lời bởi vpp.nagaraju1234 5 tháng trước

  • Đã giải quyết

No VPN icon shown in Firefox although I signed in.

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thin… (xem thêm)

I just paid for and downloaded the Firefox VPN. I turned it on but there is NO ICON in the Firefox browser showing that it is active. Where is the HELP for this darn thing? I went to SETTINGS and it looks like it is turned on but there should be a HELP topic for this damn thing without drilling down for over 2,000 help topics! If I cannot know 100% that it is ON and working... then I'll get my money back. I don't have TIME to fool around with BULLSHIT! Be clear. Be comprehensive. Be succinct!

Đã được hỏi bởi dklidia 4 tháng trước

Đã được trả lời bởi jscher2000 4 tháng trước

  • Đã giải quyết

Can't drag URL from address bar to desktop

It has become impossible to drag the URL from the address bar to the desktop. Specifically, the action described in this article https://support.mozilla.org/en-US/kb/crea… (xem thêm)

It has become impossible to drag the URL from the address bar to the desktop.

Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK.

FF 78.0.2 Mac OS 10.14.2

Đã được hỏi bởi JA 4 tháng trước

Đã được trả lời bởi FredMcD 4 tháng trước

  • Đã giải quyết

Firefox Browser Window shakes horizontally, uncontrollably, when I click on links in websites.

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and h… (xem thêm)

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and happens more frequently than not, forcing me to abandon the application because I can't close the shaking window. I can't see a specific pattern to which links will cause this to happen, but if I restart Firefox and try the same link, it will repeat the error. My device is a MacBook Pro (15-inch, 2.53GHz, Mid 2009), OSX El Capitan V 10.11.6, 2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR3, NVIDIA GeForce 9400M 256 MB. This error does not occur in Safari. Firefox is my preferred browser.

Đã được hỏi bởi X-ray Guy 1 tháng trước

Đã được trả lời bởi X-ray Guy 2 tuần trước

  • Đã giải quyết

Videos not loading on reddit.

I have firefox 82.0.3 and videos on reddit are not loading, well embeded youtube ones are, just not the ones hosted by reddit I believe. The screen just stays blank. I t… (xem thêm)

I have firefox 82.0.3 and videos on reddit are not loading, well embeded youtube ones are, just not the ones hosted by reddit I believe. The screen just stays blank. I tried this from old.reddit.com as well as www.reddit.com. before anyone says its a setting or an extension, I was doing a clean install of ubuntu and loaded firefox. no extensions, just the default settings. I installed brave browser and it works in brave just fine.

I also have linux mint with firefox 77.0.1 on another computer and it works fine (and that computer has a bunch of extentions as well as a bunch of privacy tweaks in the about:config (the ones listed on privacytools.io)

I also loaded firefox in safe mode and deleted the prefs.js file. none of that worked. I also changed the preference to load play video play audio. didnt work. It seems also gyfycat videos load too.

any suggestions?

Đã được hỏi bởi fixbikes 3 tuần trước

Đã được trả lời bởi cor-el 2 tuần trước

  • Đã giải quyết

What does the image on the Firefox cannot find site error page mean?

Good day! Apologies for the probably dumb question, but I'm finding myself frustrated that I cannot interpret the image that Firefox displays on the "cannot find this sit… (xem thêm)

Good day!

Apologies for the probably dumb question, but I'm finding myself frustrated that I cannot interpret the image that Firefox displays on the "cannot find this site" error page. I get it is something holding a map, but what is it? Cannot figure out what are those on its head, obviously not eyes as quite strangely placed and not identical.

Appreciating if someone shares a clue

thank you!

Đã được hỏi bởi evelina.karolyi 3 tuần trước

Đã được trả lời bởi philipp 3 tuần trước

  • Đã giải quyết

Downloads almost always fail: '.part could not be saved, because the source file could not be read.'

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server admi… (xem thêm)

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator.

I do want to mention upfront that this issue is also affecting Chrome and IE. It's not solely a Firefox issue, but I'm hoping someone here can help me anyways.

  • This happens for any filetype, from any source.
  • It started happening about a month ago.
  • Prior to that, I installed a new motherboard, RAM and processor. I'm fairly certain there was a period between these events in which it worked fine, but I am mentioning it just in case it's relevant.
  • If it's a small file and I try repeatedly, it sometimes will eventually download.
  • Even if a large file successfully starts downloading, it will eventually fail. It usually fails immediately though.
  • I sometimes have success downloading the same file in Chrome, but it also often fails. IE as well.

I have tried the following:

  • Used Refresh Firefox
  • Cleared download history
  • Changed download location
  • Reset browser.download values
  • Disabled firewalls and antivirus/spyware
  • Reinstalled Firefox using Run as Admin (first uninstalled previous version and deleted all program files that I could find, including profiles)
  • Cleared cookies and cache
  • Ran in safe mode
  • Verified Temp folder filepath was valid
  • Verified the PART file was created in that path -- it exists until I hit OK on the error message, then it disappears
  • Ran Firefox as admin

I think these are outdated methods I only found on non-official sources, but will mention them just in case:

  • I found some sources that said to delete Compreg.dat; I could not find this file in the place listed, nor could I find it with a search of the entire drive
  • Verified places.sqlite was not set to read-only
  • Removed read-only from entire profile folder and subfolders

In Options > Security: 'Block dangerous & deceptive content': true, 'Block dangerous downloads': false

Internet speed test: 58.96 Mbps download; 148.04 Mbps upload. No connection loss.

This problem is absolutely maddening. I'll be so grateful if anyone can help me out!! :( Thank you in advance, I know this was a long read!

(Edited for readability)

Đã được hỏi bởi wormmulch 4 tháng trước

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