Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã lưu trữ

Can't restore TABS from backup file

Before shutting down Firefox I deleted history/cache/passwords etc from the past day I do this all the time but since I had restore previous tabs selected they always ge… (xem thêm)

Before shutting down Firefox I deleted history/cache/passwords etc from the past day

I do this all the time but since I had restore previous tabs selected they always get restored when I start up again

However this time they weren't restored when I restarted

Without closing Firefox I navigated to the sessionstore-backups folder to see what was there but the files were only 2KB - much too small for the number of tabs.

So I installed ShadowExplorer & Shadowcopyview to see if I could recover older versions I was able to locate jsonlz4 files from a few days ago that were around 11000KB in size so I assumed they would have most of my tabs

However when trying to use the files nothing happens - I tried 2 different steps that I read here had worked for others

1 - Renaming previous.jsonlz4 to sessionstore.jsonlz4 , moving to the profile folder (deleting the old one first) and restarting FF

2 - Deleting sessionstore.jsonlz4 and copying the recovered previous.jsonlz4 / recovery.baklz4 /recovery.jsonlz4 / upgrade.jsonlz4-20201014125134 files to the sessionstore-backups folder and restarting FF

I also repeated the steps after creating a separate profile

None of these worked so I tried examining the jsonlz4 files using https://www.jeffersonscher.com/res/scrounger.html but I got an error message 'Session history file contents could not be read?'

Now I've previously used recovered Jsonlz4 files to restore tabs with no issues but this time they won't work

I read here https://support.mozilla.org/bm/questions/1189759 that updates may cause compatibility issues and the upgrade.jsonlz4-20201014125134 file indicates they was a recent update

The recovered file sizes indicate they contain data so I want to know how I can recover it - if not through FF then through some other software

Đã được hỏi bởi darkwolf573 1 năm trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã lưu trữ

Firefox crash consistently

Hello, For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. I… (xem thêm)

Hello,

For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. It said that a random error occured and offer me to reload the tab. It then works but crash again a few moment later (irregular). I tried to update my drivers, to uninstall and reinstall firefox (even did a full wipe of the app and its files before installing again), I tried some old firefox versions but I always have the same issue.

When I check the event viewer I have these kind of error for firefox.exe : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: xul.dll, version: 96.0.3.8061, time stamp: 0x61f17d85 Exception code: 0xc0000005 Fault offset: 0x0000000001e75563 Faulting process id: 0x1a84 Faulting application start time: 0x01d81552ce22efba Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: 6154e84a-b617-4067-a5f6-b49760fffb03 Faulting package full name: Faulting package-relative application ID:


Also : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000023b9195c61f0 Faulting process id: 0x530 Faulting application start time: 0x01d815a90b9d30db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: 8eb2ef4f-ee3e-4e92-b25b-37f1e1c6eec0 Faulting package full name: Faulting package-relative application ID:


Any idea on how to solve my problem please ?

Thanks in advance

Đã được hỏi bởi queroladrien 8 tháng trước

Trả lời lần cuối bởi cor-el 8 tháng trước

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (xem thêm)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Đã được hỏi bởi OdeonFF 1 tuần trước

Trả lời lần cuối bởi Exare 10 giờ trước

I have google set as my homepage and cursor goes to address bar instead of google search box

This happened after the last update 105.0. Any way to fix it? I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the g… (xem thêm)

This happened after the last update 105.0. Any way to fix it?

I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the google search box in the middle like it always did.

Đã được hỏi bởi Guidodi 2 tuần trước

Trả lời lần cuối bởi Thin Icee 1 ngày trước

  • Đã lưu trữ

The background colour for some parts of the webpages has changed making it hard to read.

I know and admit I stuffed up. One day a long time ago I was prompted for my master password. When I clicked in that area/field a requester popped up asking me to pick a … (xem thêm)

I know and admit I stuffed up.

One day a long time ago I was prompted for my master password.

When I clicked in that area/field a requester popped up asking me to pick a colour. Confused I picked one - and a bad one I now see.

So now when certain parts of a web page are opened the background colour is this horrible colour and I can't really read what is there.

I don't understand what I did or HOW I did it.

This is a cropped example of the bad contrast I am seeing.

file:///home/me/Pictures/Screenshot%20from%202022-01-22%2010-09-48.png

As I said, I admit I stuffed up. But this seems to all have happened since that one time with the main password requester.

Đã được hỏi bởi teeny_weeny 8 tháng trước

Trả lời lần cuối bởi Cyclone Boom 8 tháng trước

  • Đã lưu trữ

Minimize, Maximise and Exit all now hiding.

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind. Befor the latest update, when I moved my mouse to the top of the screen m… (xem thêm)

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind.

Befor the latest update, when I moved my mouse to the top of the screen my tabs popped down and in the top right corner was the standard icons for "minimize" "maximize" and "exit".

With the latest update the tabs are there but the 3 buttons have gone.

If I exit full screen (F11) then they are there again, but I dont want to have to exit full screen every time I change between programes which I do every few mins. I'd be popping pages in and out of full screen every few mins!

How do I get the buttons back all the time?

Đã được hỏi bởi lucyblairs 9 tháng trước

Trả lời lần cuối bởi tiffanyboyd78 8 tháng trước

  • Đã lưu trữ

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (xem thêm)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Đã được hỏi bởi JC 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Why is my bookmarks library immediately opening the last folder in the library?

I just updated last night to version 98.0 of Firefox, and have noticed that when I click on manage bookmarks that the boomarks now open at the bottom of the various bookm… (xem thêm)

I just updated last night to version 98.0 of Firefox, and have noticed that when I click on manage bookmarks that the boomarks now open at the bottom of the various bookmarks folders by default instead of opening at the top like they used to. What happened here? I am including a picture to show where the manage bookmarks section is going by default now instead of where it normally does. Can anyone help fix this?

Đã được hỏi bởi Marc7 6 tháng trước

Trả lời lần cuối bởi Matthew Montagu-Pollock 5 tháng trước

  • Đã lưu trữ

Copy-Paste Images from Firefox to Discord causes duplicated images

I use Firefox a lot, and a couple of months ago, it started duplicating images whenever I ctrl-v'd the images into discord. Since then, I've completely reinstalled firefo… (xem thêm)

I use Firefox a lot, and a couple of months ago, it started duplicating images whenever I ctrl-v'd the images into discord. Since then, I've completely reinstalled firefox several times, with no addons-I also tried the beta and nightly versions, and even Waterfox, and still run into this problem. It seems to be an issue that strikes a lot of firefox users, and I haven't been able to find a fix yet.

In short: copy image paste image into discord (it doesn't matter if it's ctrl-v or right click paste) two images are attached to the message instead of one

This only happens to some images, mainly .pngs. I have no idea what is causing this problem and I would appreciate some kind of fix.

Đã được hỏi bởi DH 9 tháng trước

Trả lời lần cuối bởi cor-el 9 tháng trước

  • Đã lưu trữ

Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (xem thêm)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Đã được hỏi bởi 808state 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Compatibility change

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at… (xem thêm)

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at the bottom of the screen which I have to use task manager to close. I remember one of the automatic updates coming through a few days ago.

Can I do anything other than uninstalling and a new install? I'd like to keep my favorites list, etc. I am at the extent of my computer skills with this.

Đã được hỏi bởi fzharris 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (xem thêm)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Đã được hỏi bởi journeyman 2 năm trước

Trả lời lần cuối bởi daniel_a_g 1 năm trước

  • Đã lưu trữ

Download manager is not showing all download history

My download library window used to display files well over a year old, everything I have saved since the last time I deleted all browser history. Recently, everything ol… (xem thêm)

My download library window used to display files well over a year old, everything I have saved since the last time I deleted all browser history. Recently, everything older than six months was no longer displayed. The files are still there, I just have to search for them. Now it no longer shows anything older than 4 months. "Show all history" does not work. Is there a way to restore that list?

Đã được hỏi bởi foxfire87 5 năm trước

Trả lời lần cuối bởi cor-el 5 năm trước

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (xem thêm)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Đã được hỏi bởi muttleythedawg 5 tháng trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã lưu trữ

Print using system dialog can't be set as default in Firefox 97.0

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so… (xem thêm)

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so that I can get the print system dialog without going via the Firefox preview. Note that I have now reverted to Firefox 96.0.3 and won't update from this unless the problem is fixed.

Đã được hỏi bởi paul921 7 tháng trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã lưu trữ

Some sites won't load

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be rea… (xem thêm)

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be reached errors. I use ESET as my security app. Suggestions?

Đã được hỏi bởi kuma1947 8 tháng trước

Trả lời lần cuối bởi FredMcD 7 tháng trước

  • Đã lưu trữ

Unable to access website

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange… (xem thêm)

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange.

Đã được hỏi bởi Pooh Bear 8 tháng trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 8 tháng trước

  • Đã lưu trữ

Firefox crashing 10.15.7

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chro… (xem thêm)

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen.

Model Name: Mac mini

 Model Identifier:	Macmini6,2
 Processor Name:	Quad-Core Intel Core i7
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	4
 L2 Cache (per Core):	256 KB
 L3 Cache:	6 MB
 Hyper-Threading Technology:	Enabled
 Memory:	16 GB
 Boot ROM Version:	424.0.0.0.0
 SMC Version (system):	2.8f0

Đã được hỏi bởi A Fox 11 tháng trước

Trả lời lần cuối bởi FredMcD 11 tháng trước

  • Đã lưu trữ

Double padding in bookmarks menu AGAIN - imposed without thinking!

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now wit… (xem thêm)

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now with the current update to 91.0.2 - it is back on!!???

Whose idiotic idea it was without giving us the OPTION of single OR double padding??

Why do we have to look online for the hacks and workarounds to remove this most idiotic and controlling change??

Please bring the single padding back NOW or I will completely switch to Chrome or simply will stop updating firefox!

You will NOT control how many folders and bookmarks I can see in my top menu bookmarks - and this idiotic double padding has removed half of them from my menu!!!

Đã được hỏi bởi magicpowers888 1 năm trước

Trả lời lần cuối bởi Kymber 1 năm trước

  • Đã lưu trữ

Firefox crashes because low free left RAM!

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps me… (xem thêm)

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps memory leak. BTW if I have browser.cache.disk.enable set to false. Is page file still used?

Thanks for help.

Đã được hỏi bởi empleat 1 năm trước

Trả lời lần cuối bởi ·´¯`·...¸>-)))º> ~dbben 1 năm trước