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Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (xem thêm)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Được hỏi bởi gnosisu 10 tháng trước

Lần cuối trả lời bởi cor-el 10 tháng trước

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Can't Log Into my Godaddy Account

I asked this question yesterday, but I have a bit more detail that I can add. I use Firefox as my primary browser, and I use a VPN to protect against hackers. I use God… (xem thêm)

I asked this question yesterday, but I have a bit more detail that I can add. I use Firefox as my primary browser, and I use a VPN to protect against hackers. I use Godaddy to host a website that I manage, and I need to log into my Godaddy account to make changes to my website.

When I try to log into my Godaddy account, I receive an error message stating that I am not authorized to use this (the Godaddy?) server. I have talked to Godaddy about this problem, and they say that their server will not connect to any other server unless they can establish a secure connection. Apparently, when I try to log into my Godaddy account, the Godaddy server does not see my computer as being part of a secure server, so it will not allow me to connect to Godaddy.

Godaddy suggested turning off my VPN before I try to log into my Godaddy account, and this has not helped. I get a new error message stating that their is something unusual about my (Firefox) browser. Can anyone help solve this problem? Thanks.

- Dominic

Được hỏi bởi dommeo 10 tháng trước

Lần cuối trả lời bởi cor-el 10 tháng trước

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New York Times Cooking recipes print with error i.e., the "end of recipe bar" and "Private Note" heading over print wrapped text at the top of the second page of the recipe.

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at… (xem thêm)

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at the end of the recipe, over-print wrapped text at the top of the second page of the recipe obscuring underlying wrapped text.). This error had appeared occasionally in the past, but now is consistently present. I have refreshed my up to date version of Firefox and cleared old print settings. The error shows up on printing to two separate printers and it shows up when printing from a desk top and a lap top computer with synced Firefox, and from a separate lap top with Firefox that is not synced. The error DOES NOT show up on printing with either Chrome or Edge browsers.

NY Times Cooking customer Service has not received inquires about this error and suggested the error lay in a settings issue.

Have others reported this error?

All suggestions will be appreciated.

Thank you, Fred Pintz

Được hỏi bởi fpintz1 10 tháng trước

Lần cuối trả lời bởi fpintz1 9 tháng trước

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Issue with add-on

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I … (xem thêm)

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I contacted TotalAV, and they said the issue is with Firefox. So...why is Firefox having an issue opening fullscreen when I enable webshield?

Được hỏi bởi maxima_2006 10 tháng trước

Được trả lời bởi maxima_2006 5 tháng trước

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can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (xem thêm)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Được hỏi bởi Girls With Guitars 10 tháng trước

Lần cuối trả lời bởi paul.martzen 8 tháng trước

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You deleted years worth of work from my computer

Just when exactly are you going to repair all the damage you did to my computer a few days ago -- years of valuable work, gone! And who the hell gave you the right to ge… (xem thêm)

Just when exactly are you going to repair all the damage you did to my computer a few days ago -- years of valuable work, gone!

And who the hell gave you the right to get into my computer -- my personal property -- delete all that work and replace it with ads from people that want to sell me stuff?

That's what the "upgraded" Firefox did to my computer, just days ago, and I want it FIXED!

If there's going to be a class action lawsuit out of this I will join in a heartbeat!

Now I want ANSWERS from you!!!!!

Jack Holloway p.s. how dare you send out a money-begging message to millions of folks who have been ruined by you?

Được hỏi bởi rerednaw.nogero 9 tháng trước

Lần cuối trả lời bởi cor-el 9 tháng trước

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Firefox linked my work gmail and my personal one, now my personal one is under an administator

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE loggin… (xem thêm)

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

Được hỏi bởi newlak778 10 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 10 tháng trước

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How to: Auto-Hide URL

Greetings! If this is actually a thing, I would like to know how to make it happen. If it is not a thing, this a suggestion that would be amazing to implement into the w… (xem thêm)

Greetings!

If this is actually a thing, I would like to know how to make it happen. If it is not a thing, this a suggestion that would be amazing to implement into the web-browser!

On my phone, when you scroll, it automatically hides the address bar and everything on it, to go 'full-screen'. I want this on my laptop. How can I make it, that when I scroll, or even just sit on a webpage for a moment, the URL bar will smoothly transition into being 'hidden'?

I want to be clear: I do NOT want to use the fullscreen, CTRL + F11 function, because then my Windows task bar is not accessible. Right now I have my taskbar hidden, which is fantastic because it gives my laptop screen a bigger feel. And if FireFox's URL could do the same... that would be beautiful.

Được hỏi bởi MrNonAstute 10 tháng trước

Lần cuối trả lời bởi cor-el 10 tháng trước

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After downloading a file from Google Drive, Firefox 1) annoyingly does not ask me in which folder to download the file and 2) opens a preview of the document

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and y… (xem thêm)

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and yet it still does not. Additionally when downloading PDFs it opens another tab as a preview for the document in question that I have just opened, but I do not want it to it is quite annoying. Thank you for your help.

Được hỏi bởi ianshotts123 10 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 10 tháng trước

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I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (xem thêm)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Được hỏi bởi r33sch 9 tháng trước

Được trả lời bởi cor-el 9 tháng trước

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Problem with my bank 2FA and firefox

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program. With my bank security settings I have check marked to not use 2FA Bank home page… (xem thêm)

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program.

With my bank security settings I have check marked to not use 2FA Bank home page asks for a security code anyway.

This has happened to me months ago and all of a sudden everything was OK. ... and now it has happened again. When I use Edge, Bank home page does not ask for a security code. This is the way I would like FF to perform.

I have phoned the Bank IT Help desk and they are bafflled. They had me try a bunch of acrobats but nothing works.

Obviously there is something in FF to tweak. I am using

I have searched and searched on internet, but no solution. I have used FF since it was a baby, and I want to stick with it. Thanks

Được hỏi bởi tsb 9 tháng trước

Lần cuối trả lời bởi tsb 9 tháng trước

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Unusual Sign-In Activity in my Hotmail Account

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):… (xem thêm)

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):

Okay, so here we go again. But I am not going to provide: Troubleshooting Information (optional):

Here's the problem: In my Hotmail account, I am getting email "cards" (entries in my Hotmail account) that say: Unusual Sign-In Activity. Now recently, I spent a lot of time finally contacting and spending time with a Microsoft Tech Support agent. This agent helped me change the password on my main Hotmail account. Yet, I am still getting these annoying email "cards" in my Hotmail account. Now, I've analyzed these various email "cards" and I discovered a few things relating to Firefox. Here's what I found on all (5) of these separate email "cards": Sign-in details Country/region: Australia IP address: Please note I eliminated the IP address here because I don't know if it safe to do so or if I will be compromising my computer in any way. In order to share this IP address, I need to know if I am now dealing with an official Firefox support agent. If so and if it is necessary to share the IP address then please let me know in your follow up response. Date: 11/1/2022 4:46 PM (GMT) Platform: Windows Browser: Firefox Today, by the way, is: Sun 5 Feb 23 Time now: 4:16p Est at the time of writing this here line. It is interesting that the email "cards", all of them, have the same date and time: 11/1/2022 4:46 PM (GMT) There's something not right about receiving email "cards" from back in November 2022.

Now if you--the Firefox Support Agent--know what I can do to resolve and stop this annoying problem then please let me know by sending me an email to my email address. You have it from my Firefox account. Gosh, this is such an annoying problem. If you can help then please do so. Thank you.

Được hỏi bởi OrangeMango 9 tháng trước

Lần cuối trả lời bởi OrangeMango 9 tháng trước

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One step software installation?

In the pre-Webextension days, there was an add-on that allowed one-step install/run of downloaded executables. It worked like this: When the option was selected, the exe… (xem thêm)

In the pre-Webextension days, there was an add-on that allowed one-step install/run of downloaded executables. It worked like this: When the option was selected, the executable was downloaded into a temporary directory, execute it from there, and finally (optionally) delete it.

Now I only do it manually.

Ironically, MS Edge has this functionality built-in (see attachment).

Is there a way to achieve this on FF?

Được hỏi bởi Alex 11 tháng trước

Lần cuối trả lời bởi James 11 tháng trước

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Controlling camera in Firefox

Hi there, I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. Thi… (xem thêm)

Hi there,

I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This second camera is better quality and preferred, I visit a web site. When I first activate the camera, I am presented with a dropdown of available cameras. The USB camera appears in the list. All is fine. I instruct Firefox to "allow" this camera to be used. (first image) However, after a short time, less than a second, the same dialog is shown again, this time without the USB camera. (second image) There have been no actual hardware changes. I can then click "allow" again and the *integrated* camera works, i.e. not the desired camera. So, two questions, really. First, what just happened? Did Firefox try to control the USB camera, find that it couldn't, and redisplay the dialog showing only the "controllable" option? Second, my desired endpoint here is for the web site to use the USB camera. How do I achieve this? I can easily do this with Chrome but I like Firefox. TIA.

Được hỏi bởi pete103 10 tháng trước

Lần cuối trả lời bởi pete103 10 tháng trước

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OS authentication enable via registry?

Hi, I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in r… (xem thêm)

Hi,

I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in registry?

Được hỏi bởi jewmo159 9 tháng trước

Được trả lời bởi TyDraniu 9 tháng trước

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Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (xem thêm)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Được hỏi bởi Oliver Wilkes 10 tháng trước

Được trả lời bởi Oliver Wilkes 10 tháng trước

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full screen leaves empty space

hello when I open the browser for the first time (after closing and opening it too) full screen mode leaves some empty space on the left and top of the screen, but it hap… (xem thêm)

hello when I open the browser for the first time (after closing and opening it too) full screen mode leaves some empty space on the left and top of the screen, but it happens only for first time you enter it, after reentering it the problem disappears for the session. It's not that big of a deal but still pretty annoying.

extensions: ublock and dark reader dual monitor 1080p and 1440x900

Some people say that changing the theme from default fixes it but it didn't work for me as well as disabling hardware acceleration

Được hỏi bởi Windcrown 10 tháng trước

Lần cuối trả lời bởi Windcrown 10 tháng trước

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https://app.scoutapp.ai/

the webpage https://app.scoutapp.ai/ doesnt function with your browser. works fine on chrome and brave however but I prefer if it worked with FF. any chance we can get th… (xem thêm)

the webpage https://app.scoutapp.ai/ doesnt function with your browser. works fine on chrome and brave however but I prefer if it worked with FF. any chance we can get this fixed?

Được hỏi bởi nabetse 9 tháng trước

Lần cuối trả lời bởi nabetse 9 tháng trước