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SERIOUS THREAT OF IDENTITY THEFT

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem … (xem thêm)

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem he asked me for my credit card # so he could charge me for fixing the problem, which I had clearly advised him at the very beginning of our conversation I wouldn't give him remote access to my computer if there was going to be a cost involved.

He became very agitated and abusive and threatened to call #411 and report me to whomever answered that number.

In addition, HE REFUSED TO DISCONNECT FROM MY COMPUTER AND HE REMAINED ON THE PHONE AND IN MY COMPUTER, DURING WHICH TIME I COULD SEE HIS CURSOR MOVING ALL AROUND MY SCREEN!

IT FINALLY OCCURED TO ME THAT I COULD PROBABLY GET RID OF HIS PRESENCE ON MY COMPUTER BY SHUTTING IT DOWN, WHICH I DID. WHEN I REBOOTED MY COMPUTER, MY HOME SCREEN WHICH HAD BEEN LOADED WITH APPROXIMATELY 30 ICONS OR SO NO LONGER INCLUDED THESE ICONS!

NOTHING LIKE THIS HAS EVER HAPPENED TO ME DURING ALL THE YEARS I HAVE BEEN USING A COMPUTER & I AM BESIDE MYSELF WITH WORRY OVER THE POSSIBILITY THAT BEFORE I SHUT DOWN MY COMPUTER AND I COULD SEE HIM MOVING HIS CURSOR ALL AROUND ON THE SCREEN, HE WAS ABLE TO COLLECT ALL MY MOST IMPORTANT INFORMATION ----- BANK ACCT NUMBERS! 401K PLAN! ALL MY SAVED PASSWORDS TO ALL PERSONALL ACCTS! ---- YOU NAME IT, HE MUST HAVE BEEN COLLECTNG ALL OF THIS INFO TO USE AS HE WISHED IN THE FUTURE!

ARE THERE ANY STEPS I CAN TAKE TO PROTECT MYSELF FROM IDENTITY THEFT BY THIS TERRIBLE SUPPORT TEK, SHORT OF DESTROYING MY COMPUTER????!!!! YOUR IMMEDIATE REPLY WOULD BE SO GREATY APPRECIATED. THANK YOU. M.WINTERS.


[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by myrnwin617 8 giờ trước

Last reply by FredMcD 7 giờ trước

  • Đã giải quyết

Firefox 77.0 Not Storing My Cookies?

After updating to Firefox 77.0, it no longer store my cookies between sessions. I have made sure the "Delete cookies and site data when Firefox is closed" is UN-clicked. … (xem thêm)

After updating to Firefox 77.0, it no longer store my cookies between sessions.

I have made sure the "Delete cookies and site data when Firefox is closed" is UN-clicked.

I tried deleting the cookies.sqlite file and replace it with an archived cookie.txt file, but Firefox 77.0 no longer converts cookies.txt to cookies.sqlite.

I then tried backing up the cookies.sqlite file after a Firefox session spent signing into various accounts, but it too seems to get cleared out.

What the heck ?

Asked by jason_cheng 2 ngày trước

Answered by cor-el 1 ngày trước

password security is not there in this browser at all

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed … (xem thêm)

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed the gmail accc password is saved and then the user sign out of it, and try to log in again then passwprd is visible again, there should have been password attribute and password should not be visible unless the user enter system password or fingerprint auth, it is very serious issue i think

Asked by niel 1 tuần trước

Last reply by cor-el 1 tuần trước

Your browser is being managed by your organization

Hi, I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was n… (xem thêm)

Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

Asked by billubakra 4 tháng trước

Last reply by Not Today 3 tuần trước

Webpage errors out with "Error SSL_ERROR_RX_RECORD_TOO_LONG", but works in Private Browsing?

A webpage on our internal company domain ("") errors out with "Error SSL_ERROR_RX_RECORD_TOO_LONG". If I switch to private browsing the same page works. The page also wor… (xem thêm)

A webpage on our internal company domain ("") errors out with "Error SSL_ERROR_RX_RECORD_TOO_LONG". If I switch to private browsing the same page works. The page also works with all other browsers without issue. If I "reset firefox", the page starts working again - even after firefox sync has re-installed all my add-ons. After some indeterminate amount of time (weeks) the page starts to error out again. This problem occurs on Firefox 75 on Ubuntu 18.04 as of now.

I'm at a total loss as to how to even begin to debug this - any pointers on where to start looking? As I mentioned the webpage that errors out the only page on an intranet so I cannot share the URL.

Asked by kabhijit 1 tháng trước

Last reply by FredMcD 4 tuần trước

Cannot access National Lottery Web Site but other Browsers work

I am asking this as a last attempt before giving uo on Firefox completely. I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is… (xem thêm)

I am asking this as a last attempt before giving uo on Firefox completely.

I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is the page : https://www.national-lottery.co.uk/player/p/home.ftl

I get this error message : "SECURE CONNECTION FAILED. An error occurred during a connection to www.national-lottery.co.uk. PR_CONNECT_RESET_ERROR"

Windows 8.1, running Firefox 75.0, with Avast 20.2.2041 Anti Virus.

This used to work fine, the was saved as a Bookmark. I can open the Web Page fromthe same computer if I use google Chrome Browser, without any other intervention.

After extensively researching various Help Topics on Firefox here's what I've tried :

Turning OFF Avast Anti-Virus protection - makes no differece. Clearing Firefox History, Cache, and Cookies - makes no difference. Refreshing Firefox - makes no difference.

The other thing I have noticed is that the Home Page of the National Lottery Web Site - https://www.national-lottery.co.uk/ WILL load, but only as a page Text with lots of Links.

Any ideas ?

Asked by Alan M 1 tháng trước

Last reply by Alan M 1 tháng trước

Adware hidden in Firefox Account

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. Af… (xem thêm)

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. After a few seconds it stops and within 10 seconds I am then redirected to a scam survey website asking me how satisfied I am with my internet provider. I immediately assumed the worst and ran McAfee scans, cleared cache, Malwarebytes free trial scans and no joy.

Then I logged into another computer and loaded up the same page. Please note instead of logging into Firefox and clicking on my bookmark, I simply went to the website, logged in and went to the page. It is the same link in the end. Nothing happened. I thought it was something wrong with my PC at this stage.

I then decided to log into Firefox to see if that would yield different results. I logged in on the other computer that had not presented the spam yet. I clicked the bookmark and it did it. The spam page loaded. From this I understand whatever is causing the problem is in my Firefox Account data.

I then immediately logged out of Firefox on the second computer, uninstalled it and then redownloaded it. Without logging in, the spam still comes up. I am lost. Neither McAfee, Malwarebytes or AdwCleaner find it.

The link for the spam is different every time, usually ending in ".xyz".

Before the spam was present, the page always had a normal padlock beside the URL. Now,sometimes not always, when the spam is going to come up it has an orange warning symbol and say some elements are not secure, and it says something about images.

The page it occurs on is on eBay, and I have used this site no problem for years. It only occurs on my regional message page specific to my country, not on the message page on "ebay.com".

Any help greatly appreciated.

Asked by g474 1 tháng trước

Last reply by jscher2000 1 tháng trước

Can someone change my account's primary email?

I have an account with two emails: the primary one, which is no longer accessible, and the secondary one, which is the one I use now. Unfortunately, I needed to reinstal… (xem thêm)

I have an account with two emails: the primary one, which is no longer accessible, and the secondary one, which is the one I use now.

Unfortunately, I needed to reinstall Firefox due to some problems that seem to have disappeared, but now I forgot the password to the account. I try to use the secondary email linked to that account, but it says that I need to use the primary account to send a code. There's no mention of second account or anything of the sort.

Is there a way for someone to change the secondary email and put it as primary so I can start the password reset process? Or could I receive the code and everything to sort this mess to the secondary email so I could update my password and finally put the secondary email as primary?

(On another note, why put a secondary email if you can't even use it for situations like this? :) )

Asked by Ricardo 1 tháng trước

Last reply by Ricardo 1 tháng trước

Stop addons being disabled when PC has the wrong date

Hello, whenever I change the date on my PC ( which I do several times per week for experiments), all my addons get disabled, as the browser decides they are unsigned (as … (xem thêm)

Hello, whenever I change the date on my PC ( which I do several times per week for experiments), all my addons get disabled, as the browser decides they are unsigned (as visible in the screenshot)

And there is no way to re-enable them - I have to search for them again, go to the download site, and download them again. Yet the browser knows perfectly well that the date is wrong - so it should not be very hard to stop him from disabling addons during a period of wrong date.

Furthermore - there should be an option to re-check the validity of (all) addons which were disabled with 1 click, without having to re-download them.

Asked by b.gyulmezov 1 tháng trước

Last reply by cor-el 1 tháng trước

  • Đã giải quyết

Many sites not loading due to PR_END_OF_FILE_ERROR

For some time now - two or three weeks - I experience R_END_OF_FILE_ERROR on many websites. It is only under Firefox. And not on all sites. One example is coronavirus.bg.… (xem thêm)

For some time now - two or three weeks - I experience R_END_OF_FILE_ERROR on many websites. It is only under Firefox. And not on all sites. One example is coronavirus.bg. I can't open it under Firefox. I use Firefox v.75 on Windows 7. I tried:

  • checking TLS settings - screenshot attached. Seems fine.
  • clearing the cache; didn't help.
  • turning network.dns.disableIPv6 to 'true'; didn't help.
  • turning network.dns.disablePrefetch to 'true'; didn't help.
  • restarting Firefox with add-ons disabled; didn't help.
  • scanning for malware; Malwarebytes didn't find any.

I am also attaching my browser test results from ssllabs.com.

I honestly don't know what to do and what is the issue. Please advise.

Asked by radi.stoyanov 1 tháng trước

Answered by radi.stoyanov 1 tháng trước

client certificate on smartcard leads to SEC_ERROR_LIBRARY_FAILURE

SSL client certificates do not work on Firefox 74.0 64-bit (Windows 10) and smartcards as expected. The smartcard gets accessed via PKCS #11 library. When the client cert… (xem thêm)

SSL client certificates do not work on Firefox 74.0 64-bit (Windows 10) and smartcards as expected. The smartcard gets accessed via PKCS #11 library.

When the client certificate is placed into the software security module, Firefox can send it to the requesting web server and it works as expected.

Once the very same certificate was successfully imported into a smartcard and removed from the software security module, authentication fails in Firefox with "SEC_ERROR_LIBRARY_FAILURE". The nginx web server reports: SSL_do_handshake() failed (SSL: error:14094438:SSL routines:ssl3_read_bytes:tlsv1 alert internal error:SSL alert number 80) while SSL handshaking, client: xxx.xxx.xxx.xxx, server: 0.0.0.0:443

When using Chrome, the same client certificate from the same smartcard gets used and successfully connects to the web server.

Is there a known issue for this? How can this problem be narrowed down? Is there some kind of debug log file to get further information?

Asked by 0xFF 2 tháng trước

Last reply by cor-el 2 tháng trước

  • Đã giải quyết

Firefox73.0 Lockwise not listing saved passwords and logins

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the… (xem thêm)

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the new Lockwise page shows nothing. When I look at the about:protections page, it shows that I still have 400+ logins and passwords protected. I tried to make a new profile and import backup data and Firefox still does not see the saved logins and passwords in the new profile. Any ideas on what is causing this behavior? I have so many accounts, and would like to get this functionality working again.

Asked by DDS94 3 tháng trước

Answered by cor-el 3 tháng trước

I cannot connect to firefox and a lot of other websites with my firefox browser

I can't connect to Firefox account but to many other websites too, see message below: https://accounts.firefox.com/?action=email&context=fx_desktop_v3&entrypoint… (xem thêm)

I can't connect to Firefox account but to many other websites too, see message below:

https://accounts.firefox.com/?action=email&context=fx_desktop_v3&entrypoint=activity-stream-firstrun&utm_source=activity-stream&utm_campaign=firstrun-release&utm_term=trailhead-join-supercharge&device_id=&flow_id=&flow_begin_time=&style=trailhead&email=anstersteeg%40gmail.com

Uitgever van certificaat van peer wordt niet herkend.

HTTP Strict Transport Security: true HTTP Public Key Pinning: true

Certificaatketen:


BEGIN CERTIFICATE-----

MIIEfzCCA2egAwIBAgIMBAAAAPlKSjXAlCd3MA0GCSqGSIb3DQEBCwUAMFQxGTAX BgNVBAoMEEFPIEthc3BlcnNreSBMYWIxNzA1BgNVBAMMLkthc3BlcnNreSBBbnRp LVZpcnVzIFBlcnNvbmFsIFJvb3QgQ2VydGlmaWNhdGUwHhcNMTAwMzA4MTEzNzQy WhcNMzAwMzAzMTEzNzQyWjCBjzELMAkGA1UEBhMCVVMxEzARBgNVBAgTCkNhbGlm b3JuaWExFjAUBgNVBAcTDU1vdW50YWluIFZpZXcxGzAZBgNVBAoTEk1vemlsbGEg Rm91bmRhdGlvbjEXMBUGA1UECxMOQ2xvdWQgU2VydmljZXMxHTAbBgNVBAMTFGFj Y291bnRzLmZpcmVmb3guY29tMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKC AQEAuzQXuKCp2VnZsy2H6r5hNYLm9CYcHyDz1l0rgW9pCGGGmoIZSor76NMnFAZi d9kjU15dvCFVckdRqa0WfPpwRt+kyB83ATGknB7TxWdxerH+QNoBAJgVKKB0j3I6 24Ezx6keobFmUuOZ1dR7URaogtWRD58/axYEvCWuiAY+XVbB0uouMOnOL1KPTtFw MRSGS79g4eTt4JM+Ryej0g3eJvEDeSj98SWgmCDKghfZEWpBNFPfoP4vPCljzJV9 FtFcoeOeEbsh4JH39uPtehupkjjcZ7XMVtmom6NZ3ED/c/asdxWOLYDmvBBN3vlt 5dMfgvdSoKzP+VTM6wgDEtQkeQIDAQABo4IBEzCCAQ8wgc8GA1UdEQSBxzCBxIIU YWNjb3VudHMuZmlyZWZveC5jb22CGGFwaS5hY2NvdW50cy5maXJlZm94LmNvbYIb c2NyeXB0LmFjY291bnRzLmZpcmVmb3guY29tgh12ZXJpZmllci5hY2NvdW50cy5m aXJlZm94LmNvbYIab2F1dGguYWNjb3VudHMuZmlyZWZveC5jb22CHHByb2ZpbGUu YWNjb3VudHMuZmlyZWZveC5jb22CHGNvbmZpcm0uYWNjb3VudHMuZmlyZWZveC5j b20wDAYDVR0TAQH/BAIwADAOBgNVHQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYB BQUHAwEGCCsGAQUFBwMCMA0GCSqGSIb3DQEBCwUAA4IBAQBS3SaA2Q/RkUr4Td73 pkOrqL5N6oJjJd5obLycGKt6bfd/FO+hWC/EnRlZYdthCg/Wiak4Sd9fTC+nPhOD B3N1GGmw+INpGIQitFhQAFe9KsBsAae3yNr3fZL5fzrrK8up4frzD7kgmvLUlMyw I1GdEMT882EmTlg80C62fj30iJUgkjxh8SCMhP/Cs87r6u0UbtbMWJIgbOcAFSdj 5hIZsk7uoZNGW9PTGIOZhhIQzNcqw6apH9Dm0tMbKbF+VXrJPXAP0XRfaU9Nrx3P GKme5U/EJQEQs5yGZVezzREb2F574xxN80RcwvOWy6nIi02SdrwsTtoG1pSHhJ2z MIKU


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIDXzCCAkegAwIBAgIIcpdzWGauMrUwDQYJKoZIhvcNAQELBQAwVDEZMBcGA1UE CgwQQU8gS2FzcGVyc2t5IExhYjE3MDUGA1UEAwwuS2FzcGVyc2t5IEFudGktVmly dXMgUGVyc29uYWwgUm9vdCBDZXJ0aWZpY2F0ZTAeFw0wNzAxMTIxNDAwMThaFw0y NzAxMDcxNDAwMThaMFQxGTAXBgNVBAoMEEFPIEthc3BlcnNreSBMYWIxNzA1BgNV BAMMLkthc3BlcnNreSBBbnRpLVZpcnVzIFBlcnNvbmFsIFJvb3QgQ2VydGlmaWNh dGUwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQC7NBe4oKnZWdmzLYfq vmE1gub0JhwfIPPWXSuBb2kIYYaaghlKivvo0ycUBmJ32SNTXl28IVVyR1GprRZ8 +nBG36TIHzcBMaScHtPFZ3F6sf5A2gEAmBUooHSPcjrbgTPHqR6hsWZS45nV1HtR FqiC1ZEPnz9rFgS8Ja6IBj5dVsHS6i4w6c4vUo9O0XAxFIZLv2Dh5O3gkz5HJ6PS Dd4m8QN5KP3xJaCYIMqCF9kRakE0U9+g/i88KWPMlX0W0Vyh454RuyHgkff24+16 G6mSONxntcxW2aibo1ncQP9z9qx3FY4tgOa8EE3e+W3l0x+C91KgrM/5VMzrCAMS 1CR5AgMBAAGjNTAzMA8GA1UdEwEB/wQFMAMBAf8wCwYDVR0PBAQDAgIEMBMGA1Ud JQQMMAoGCCsGAQUFBwMBMA0GCSqGSIb3DQEBCwUAA4IBAQAY6FfCnn5J31KZnUhd UUfeGA0xFpt3uaqSYL4/eJjbLrduzYlPIfOEGnOhlMuTxVoASxgxR4dQjrpQJHRK lNaQACiwkvRC1F7cqPD/tJqkxlzpbe5VAzdkg+tX6dS5TFga2PuI9Ff5KAVWlj1l YVoU7wp3wnzjAjQqfQMm45r+x/uFDH9kt8JWXpLLKj6LQA7IUwD+LYxhCGd6L7ys Kk2Vu2XdM0Lh3CSZ+csMXdQlXcbLgFbSfo6uti9ogqeqOryS3np/M8blhC2sEyGo mKm1VcPHsiUaqqssHn0QzCjuFDp7D7LoY+XtZiZuLjq8+s8+zTvWp0QoX8Pql4mi WWfT


END CERTIFICATE-----

Asked by Jan Tersteeg 3 tháng trước

Last reply by TyDraniu 3 tháng trước

Firefox 73 has lost my logins and passwords

updated firefox now lockwise says no logins or passwords. Have tried most of the workarounds to no avail. I have no master password set, and use desktop on Windows 7, any… (xem thêm)

updated firefox now lockwise says no logins or passwords. Have tried most of the workarounds to no avail. I have no master password set, and use desktop on Windows 7, any help? I have seen that others have the same problem with no solution. Any help would be much appreciated

Asked by Fozzie777 3 tháng trước

Last reply by Fozzie777 3 tháng trước

Mozilla Firefox does not work when disabling the encryption key TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014)

Dear Mozilla team, We are a company that develops web systems. The customer’s security service asks us to close all old encryption keys on the server in order to avoid sy… (xem thêm)

Dear Mozilla team,

We are a company that develops web systems. The customer’s security service asks us to close all old encryption keys on the server in order to avoid system vulnerabilities and use only new keys. We disabled most of the old keys and the system works fine on all browsers. As soon as we turn off the encryption key TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014), then all web systems stop working through the Mozilla Firefox browser. (At the same time, everything works correctly on other browsers). The Mozilla Firefox Documentation says that this browser supports new encryption keys and can work without old encryption keys. Link (https://wiki.mozilla.org/Security/Server_Side_TLS). Also on our server are included all the necessary encryption keys for Mozilla Firefox to work.

Do you have any ideas on how to solve this?

Asked by yulyan.karpiy 3 tháng trước

Last reply by dkeeler 3 tháng trước

My Firefox 72.0.2 doesn't save history at all

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everythi… (xem thêm)

No matter what I try based on internet searches, and on this forum, I can't get my browser to save any history. After I close the closer at end of day, it erases everything. I even created a new profile.... no good. Uninstalled and re-installed.... no good. Places integrity checker says the database is sane. I checked my system care software and disabled any privacy sweeps months ago. My older (a few years back) firefox used to save everything....

Asked by musicweb1 4 tháng trước

Last reply by jscher2000 3 tháng trước

  • Đã giải quyết

suspicious IP address

For the last several days McAfee has blocked the following IP address 52.216.241.14 as being suspicious. When I Google searched this IP address FF lit up with a red warni… (xem thêm)

For the last several days McAfee has blocked the following IP address 52.216.241.14 as being suspicious. When I Google searched this IP address FF lit up with a red warning message. What's up with this address? Also, is there a better forum to get more information about this address? Thanks

Asked by arejfour 4 tháng trước

Answered by RobertJ 4 tháng trước

I can see random people's information on log in pages

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email a… (xem thêm)

When I am taken to a log in page or an account page on several completely different websites, I can see random peoples personal information like their full names, email addresses and phone numbers. When I go to one website, it automatically logs in to someone else's account and I have no idea who the person is. each time I click on the link, it brings up a new random person's account and info. It's not just happening on one website. I have no idea how this is happening and I worry that my account information is popping up on other peoples screens just like theirs is popping up on mine. I don't even know who to contact to try to resolve the problem. I even tried to call the Federal Trade Commision, but they didn't seem to care or want to help.

Asked by kimbowmansmith 4 tháng trước

Last reply by FredMcD 4 tháng trước

  • Đã giải quyết

Firefox saves login info even after login & password and Autofill are unchecked

This has happened one other time in the past but the problem went away and i dont remember what I did, but the problem is back. Firefox is saving my login info for email … (xem thêm)

This has happened one other time in the past but the problem went away and i dont remember what I did, but the problem is back. Firefox is saving my login info for email sites and amazon and the dropdown with saved login even shows on private browsing windows. The Logins and Passwords and Forms and Autofills are all unchecked and I have checked to make sure there weren't logins or passwords or Forms data saved.

Attached is a dummy login that I used in yahoo mail and a screeshot of my Firefox privacy settings.

I recently tried a Mozilla.cfg and Local-setting.js fix to prevent saving passwords permanently on the browser but that did help either

https://support.mozilla.org/en-US/questions/1158069

Asked by flyerjess 4 tháng trước

Answered by Wesley Branton 4 tháng trước