Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں
اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔
آرکائیو شدہ

Lost comcast account access

Thunderbird Connectivity
Phil replied
Phil
Phil

Suddenly, my "main" comcast account is no longer accessible via Thunderbird. I have three accounts set up: two comcast and one gmail. The gmail and one comcast account appear to be all right. When I try to access the comcast one I call main, I receive the window shown in the uploaded image. It seems as if TB has somehow forgotten the way it accesses "main" accounts. I have verified that the "main" account is fine on the comcast server by logging into it. The question is if I remove the TB "main" account and recreate it, will I lose any messages? Is this likely to correct the issue?

Suddenly, my "main" comcast account is no longer accessible via Thunderbird. I have three accounts set up: two comcast and one gmail. The gmail and one comcast account appear to be all right. When I try to access the comcast one I call main, I receive the window shown in the uploaded image. It seems as if TB has somehow forgotten the way it accesses "main" accounts. I have verified that the "main" account is fine on the comcast server by logging into it. The question is if I remove the TB "main" account and recreate it, will I lose any messages? Is this likely to correct the issue?
منسلک شدہ اسکرین شاٹٹس

تمام جوابات (2)

Matt
Matt
  • بہترین 25 شراکت دار

change the authentication method on the account to normal password and see how you get on. I think the oauth is for corporate customers or something.

Matt کی جانب سے میں ترمیمکی گئ

Phil
Phil سوال کا مالک

How do I effect the change?