free vpn icon NOT visible

The free VPN is not a seperate app as it is built in Firefox 149.0 and later. This "VPN in Firefox" feature is experimental and is being introduced to the Firefox user base through a progressive rollout starting in Fx 149.0. It may not yet be available to all users.

https://support.mozilla.org/en-US/kb/built-in-vpn https://blog.mozilla.org/en/firefox/built-in-vpn/ https://blog.mozilla.org/en/firefox/firefox-148-149-new-features/

Users will have 50 gigabytes of data monthly in the U.S., France, Germany and U.K. to start. Available in Firefox 149 starting March 24.

Thank you James, but I have the same problem. Why send me the free version, if I can't access it. No VPN icon, and instructions don't match up.

However, I could subscribe monthly or yearly - doesn't make sense if it's not available in Australia?

I'm in the USA and got the invite and it won't install for me either

I am on Version 150 and despite getting an email about it, I cannot find an icon for the free VPN

I also tried to: Click the menu button (☰) in the top-right corner. Go to Settings > Privacy & Security. Look for a section called "Firefox Private Network" or "VPN".

No joy - nothing there

Thanks ion advance,

Ben

same here

I posted about this back in April when I had no icon or ability to turn free VPN on, but could purchase a subscription for VPN.

I'm in Australia and the VPN icon is now visible (as of yesterday) and easily switched on.

Good luck to others

I'm in Australia and the VPN icon is now visible (as of yesterday) and easily switched on. Good luck to others

This is because the built-in VPN was only rolled out in US, the UK, Germany and France for Fx 149.0 and then in Canada for Fx 150.0 release. It was starting June 9th that it was rolled out in more locations including Australia. https://support.mozilla.org/en-US/kb/built-in-vpn

Also there is unlimited data use for built-in VPN from June 9th through August 31th.

Hello James, just letting those know on this thread. We'd been asking for a while why we could purchase a subscription in Australia, but the free VPN was not available. Also, none of the replies we received said when Australia might be up and going.

Your replies seem to be AI, because they dodn't answer the question directly, and didn't answer all that I asked??

Also, what do you mean by "unlimited data use for built-in VPN from June 9th through August 31st? Do we then have to pay??

Initially it was known by a few who found out that the built-in VPN was going to be rolled out in an additional 22 locations. It was led to be that the additional locations rollout was going to be for the Firefox 152.0 Release which is scheduled for June 16. Then recently it was changed to June 9th.

This is a community support forum and everybody who replies here are human as there are no AI bots doing replies.

There is however a bot (SumoBot) used to help with flagging spam threads and replies in which then a moderator needs to allow it to be public or not. It is also being used to help translate some locales of the knowledge base.

I mean as I said as the the data will be unlimited and not not be capped at 50GB each month til August 31st. The banner I mentioned about on https://support.mozilla.org/en-US/kb/built-in-vpn says

Now through August 31, get unlimited bandwidth with more locations in built-in VPN. Head to Connect for more details.

but could purchase a subscription for VPN.

The subscription being for the standalone subscription based "Mozilla VPN" app and not the built-in VPN in desktop Firefox. https://www.mozilla.org/products/vpn/

Do we then have to pay??

I asked back when the built-in VPN was just being rolled out during Fx 149.0 release if there were plans to have a subscriptions for unlimited or larger data caps for the built-in VPN as people were asking for this. I was told this was not on the roadmap. I did get a reply that a whitelist feature was on the roadmap as this will allow you set it so the built-in VPN will only be used for the whitelisted sites you have in list and not use up your data usage cap as much.

Also Mozilla's standalone Mozilla VPN app is a true VPN while the built-in VPN is more of a proxy.

https://www.firefox.com/en-US/features/browser-with-built-in-vpn-secure-browsing/ https://blog.mozilla.org/en/firefox/built-in-vpn/

Thank you for expanding on your comment.

In you saying, your reply is not AI, I wonder if it's a translation issue at times. But this doesn't answer why not all questions were answered when I asked earlier e.g. why we were invited to take up VPN when it wasn't available here, and why we could get it if we paid for it.

I'm going to leave it at. I'd mistakenly thought I was communicating with Mozilla Support. Community Support is a great thing, but inadequate at other times like this. I wish you had said you didn't have all the answers to my questions.

I had to end up turning the new VPN feature off because it slowed browsing down to such an extent, that it kept timing out :(