Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Error 3000 in twitch

  • 2 відповіді
  • 0 мають цю проблему
  • 1441 перегляд
  • Остання відповідь від ae.dimitar

ae.dimitar
ae.dimitar
more options

Hello guys,

I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error message on all twitch streams: "Your browser encountered an error while decoding the video. (Error #3000):. Keep in mind I have tried most if not every "fix" I've found. I've disabled the hardware acceleration, cleared cookies and cache, I've disabled the extensions, I've tried Incognito mode, I do not have a third-party anti-virus and I do not have a VPN. This works on all other browsers and it used to work on Firefox before I wiped my PC, so that I can install Windows again. I really do not want to use a different browser, I love everything about Firefox right now.

Any suggestions will do, thank you very much.

Hello guys, I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error message on all twitch streams: "Your browser encountered an error while decoding the video. (Error #3000):. Keep in mind I have tried most if not every "fix" I've found. I've disabled the hardware acceleration, cleared cookies and cache, I've disabled the extensions, I've tried Incognito mode, I do not have a third-party anti-virus and I do not have a VPN. This works on all other browsers and it used to work on Firefox before I wiped my PC, so that I can install Windows again. I really do not want to use a different browser, I love everything about Firefox right now. Any suggestions will do, thank you very much.

Обране рішення

I am not familiar with the CODECs used on Twitch, but here are two general thoughts:

If you use a version of Windows that comes unbundled (due to the antitrust settlement), you may need to install media components: Fix video and audio problems on Firefox for Windows N editions.

I have a copy of the old YouTube video support test page on my website. Firefox should report either "supported" or "probably" for everything:

https://www.jeffersonscher.com/sumo/html5-video.html

If anything doesn't seem to be working, it might suggest next steps.

Читати цю відповідь у контексті 👍 1

Усі відповіді (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Вибране рішення

I am not familiar with the CODECs used on Twitch, but here are two general thoughts:

If you use a version of Windows that comes unbundled (due to the antitrust settlement), you may need to install media components: Fix video and audio problems on Firefox for Windows N editions.

I have a copy of the old YouTube video support test page on my website. Firefox should report either "supported" or "probably" for everything:

https://www.jeffersonscher.com/sumo/html5-video.html

If anything doesn't seem to be working, it might suggest next steps.

ae.dimitar
ae.dimitar Власник питання
more options

Well, that completely solved the issue, I never thought of that. But the moment I read it, it made sense, because I remember reading about this some time ago, that this could be an issue.

Thank you sir, installing the Media Feature Pack worked.