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i have my password, but can't verify cuz i don't have access to my email

  • 2 відповіді
  • 1 має цю проблему
  • 10 переглядів
  • Остання відповідь від Shadow110

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I want to access my Firefox acc and i have the pass but i do not have access to my email so that i can verify my login. the reason that i can not do that is i've forgotten my pass and it is in my firefox acc.

so it is very important to access my Firefox account.

I want to access my Firefox acc and i have the pass but i do not have access to my email so that i can verify my login. the reason that i can not do that is i've forgotten my pass and it is in my firefox acc. so it is very important to access my Firefox account.

Усі відповіді (2)

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Hi, sorry that is not going to happen. Have your email provider reset your Password or open another account and apply again.

You can not gain access without a password due to security. We do not know who is asking for a password.

So have your email reset you password so you can access your email account.

Thanks for Contacting Mozilla Support.

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Hi, also you do not mention a 2nd device that you could access your password from. If this is for Sync and you do not have a 2nd device you are planning to Sync with such as a phone, laptop/tablet or 2nd computer, that is not what Sync is designed for. So if the above fits please do not bother going forward as Sync is not a Backup Service.

Thanks for Contacting Mozilla Support.

Змінено Shadow110