Showing questions for topic:

How can I restart my VPN service if it is not running in the background? I have a Mac.

bold text I have just installed Mozilla VPN but it doesn't seem to be running in the background properly. How can I verify that it is running? And how can I restart it if… (read more)

bold text I have just installed Mozilla VPN but it doesn't seem to be running in the background properly. How can I verify that it is running? And how can I restart it if it isn't running? I have a Mac.

Open 1 110

ff took a dump on ALL my tabs, info, etc.

only one email kinda working now - [email 1 removed]@wolfgangforge.com (have 3 accounts total). i cannot even be sure you are getting my emails or that i am receiving an… (read more)

only one email kinda working now - [email 1 removed]@wolfgangforge.com (have 3 accounts total). i cannot even be sure you are getting my emails or that i am receiving any replies. when i close down ff and re-start, the email tab is gone and i must type in "https://sm1.toast.net/interface/root#/email" and login to get it running again. my most important email, [email 2 removed]@wolfgangforge.com is not. this folder has my business tabs (using the Simple Tabs add-on in ms windows 11) - about 700 tabs and about 30 groups. losing all this info would be a major disaster! it is like FF is installing for the first time and cannot find the Profiles folder. i've attached a screenshot to show the folder where the Profiles are presently kept.

***-- i need to get back my ff as it was last friday.

i looked at the session-restore, but it appears that only goes back to the immediately previous session and since that one was fouled-up also, i can't see how that would help. wolfgang 503-475-3563

Open 98

Need to disable VPN in Firefox on Mac via MDM

We need to disable the VPN functionality in Firefox for macOS in our environment using a configuration profile deployed via our Jamf Pro VPN. I have done internet searche… (read more)

We need to disable the VPN functionality in Firefox for macOS in our environment using a configuration profile deployed via our Jamf Pro VPN. I have done internet searches and found suggestions to use either a custom upload or external application configuration profile payload to disable the VPN functionality but have not been able to find a configuration that works.

Can you advise

Open 5 139

The box that shows **full scan running** does not show up at the bottom right corner.

Previously, when I run a full scan, a box will appear at the bottom of the screen stating that full scan is running and when it's finished, this appears full scan is fini… (read more)

Previously, when I run a full scan, a box will appear at the bottom of the screen stating that full scan is running and when it's finished, this appears full scan is finished and stayed on until I check Norton. This has not occurred for a long time. How can I fix this? Thank you for your consideration and I look forward to hearing from you.

Solved 1 40

Mozilla VPN installed in MY computer : will it affect the other devices connected to the same box?

Hello there we are several persons here, all connected to the internet via the same box (proxy). I would like tu to use your VPN. The other persons are not interested (no… (read more)

Hello there we are several persons here, all connected to the internet via the same box (proxy). I would like tu to use your VPN. The other persons are not interested (no comment !). If I do this, will it affect in one way or another the connection of the other persons (in which case they will kill me..... ;-) or not. Many thanks in advance Emmanuel France

Open 1 89

what the hell is so difficult about making a stable, working browser?

there's damn near always problems, pages display funny, dont load, the browser has its own " loading circle" temp files/cache is still a problem? do you guys know its 202… (read more)

there's damn near always problems, pages display funny, dont load, the browser has its own " loading circle" temp files/cache is still a problem? do you guys know its 2025 and browsers still cant handle temp files? mozilla has ZERO help. no wonder everyone uses chrome. but they suck a$$ too.

Open 1 109

I am pleased i have alternative browser to use on my iPad.

I have been using a couple of well known computer browsers that drive me mad the way I have to confirm who I am even after long use with them . Their system of security i… (read more)

I have been using a couple of well known computer browsers that drive me mad the way I have to confirm who I am even after long use with them .

Their system of security is over the top.

I feel much more encouraged that when I use Firefox that I have chose a professional team

Solved 1 119

Repeated Error Issue in Thunderbird – Request for Assistance

Dear Support Team, I am writing to report an issue I am experiencing with Thunderbird. Every time I use Thunderbird, an attached error message keeps appearing. This probl… (read more)

Dear Support Team,

I am writing to report an issue I am experiencing with Thunderbird. Every time I use Thunderbird, an attached error message keeps appearing. This problem is delaying my work and affecting my daily tasks.

I kindly request your assistance in checking and resolving this issue as soon as possible. Please let me know if you need any additional information or screenshots of the error message.

Your prompt support would be greatly appreciated.

Thank you

Open 2 206

Firefox doesn't start and having many problems when it does.

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. … (read more)

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

Open 1 187

T-Bird won't open / load and must close using Win Task Mgr

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile,… (read more)

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)

Open 3 236