Copying folders from old account to new

Hi there, My email provider has just migrated my email address to a new server, which all went smoothly in the end. I thought that would be the hard part but it's actual… (read more)

Hi there,

My email provider has just migrated my email address to a new server, which all went smoothly in the end. I thought that would be the hard part but it's actually Thunderbird that is giving me headaches.

I can send and receive mails fine but need to set up my Thunderbird folders again and copy in all my old emails. In other words, a new account has been set up for the same email address and I have kept the old account for the same email address until I have copied out everything I need from it.

But copying folders and mails doesn't always work and there seems to be absolutely no logic behind it - sometimes it works and something it doesn't.

Thunderbird won't let me copy my "Customers" folder with 30 subfolders in it so I have to do each of these manually. Again, some work, some don't.

Most of the time, an error message or three pops up because the old address wants me to enter my password again, which is no longer valid. And that usually scuppers any attempt to copy a folder manually.

I have unticked the three boxes under account settings so that it doesn't look for new mails every X minutes, when starting up, etc.

Is there any clever way I can avoid all this? Would it help if I did all this offline?

And does anyone know why the blasted folders are so difficult to copy?!!

Very grateful for any tips - thanks,


Ian

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Just a suggestion.

Many thanks -Ian

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Hello,

Thunderbird is not sending e-mail for my account. I am getting a message stating "Connection to Outgoing Server (SMTP) timed out".

I tried sending an email through another program and didn't get an error message. This is only happening with Thunderbird - which is the main program I use for e-mail.

Please let me know how I can resolve this issue.

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I've done all the troubleshooting I could find, including: Uninstalling, tried using beta ff, disabled hardware acceleration, disabled/removed all extensions, memtest, up… (read more)

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Previous post: [https://support.mozilla.org/en-US/que.../1532085]

More recent crash reports: [https://crash-stats.mozilla.org/repor.../bp-0320e036-ad99-4a22-a2b9-11da10250904] [https://crash-stats.mozilla.org/repor.../bp-28f8c3f8-cafd-4e23-8190-817910250904] [https://crash-stats.mozilla.org/repor.../bp-3a0b32f0-a33a-467e-8f14-3e4070250903]

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Hello,

I realized while connecting to a website that my connection data (username and password) won't fill automatically. I then check my passwords in my Mozilla account : all is empty...

I wonder if there is a way to recover all those passwords?

I cannot check if the passwords are still saved in the second device for the moment.

Thanks for your help.

Valentin

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One day my folders were disarranged and duplicated. Have failed to tidy up. Any ideas? - Ron

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Hello everyone,

Listen, I don't understand. I just asked the question, it was published, but once I closed my account, it disappeared.


1 - I would like to disable updates for a specific add-on. Do you know how to do this ? I couldn't find anything in the GitHub help files for commands in Policies.json.


2 - I have another question, in case any of you happen to know the answer. I want to put “my lists” in two columns in µBlock Origin. CSS isn't working for me anymore.

CSS on Reddit

Thank you.

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Anyone any ideas what is happening?

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