Import fails with errors

I tried to do an import of a backup profile that was very large, greater than 3 GB. System says this file is too big to recover. Error console is as follows: 172519186… (read more)

I tried to do an import of a backup profile that was very large, greater than 3 GB. System says this file is too big to recover. Error console is as follows:

1725191863571 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1725191864673 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1725191864673 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. 4 msgHdrView.js:4194:6 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:400 stretch:100 src index:0): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Regular.woff2 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:400 stretch:100 src index:1): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Regular.woff 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:600 stretch:100 src index:0): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Semibold.woff2 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:600 stretch:100 src index:1): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Semibold.woff 2 This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. importexport Some cookies are misusing the recommended “SameSite“ attribute 10 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: Table discarded (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: Table discarded (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: Table discarded (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: Table discarded (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 InstallTrigger is deprecated and will be removed in the future. impala-min.js:1:31868 Uncaught TypeError: tab.browser.contentWindow.showTab is not a function

   toImport chrome://messenger/content/mailCore.js:587

mailCore.js:587:39 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248

2 ThunderbirdProfileImporter.jsm:659 NS_ERROR_NOT_AVAILABLE WebGL context was lost. 2 Troubleshoot.sys.mjs:710:17

Asked by shydubren 1 week ago

Last reply by david 3 days ago

How to disable automatic removal of carriage returns

Hi Everyone, I have Thunderbird installed on two computers. When I receive messages that are in plain text, on one computer they are being displayed in a modified format… (read more)

Hi Everyone,

I have Thunderbird installed on two computers. When I receive messages that are in plain text, on one computer they are being displayed in a modified format with whitespace and carriage returns removed. On the second computer the messages are not being reformatted.

What setting do I need to change so that plain text messages are not automatically reformatted?

The trouble is that these messages are written with the contents displayed out in a nice table format, and when they are reformatted it makes them very hard to read.

I have tried searching for the answer myself, but I haven't been able to find anything that directly relates to this question.

Thanks, Ian

Asked by Ian B 3 days ago

Last reply by Toad-Hall 3 days ago

address book

Windows 10 thunderbird 91.13.1 (I know ... out of date, but I tried a newer version last year and hated it.) My special address book sub categories don't work as they use… (read more)

Windows 10 thunderbird 91.13.1 (I know ... out of date, but I tried a newer version last year and hated it.) My special address book sub categories don't work as they used to. I used to be able to right click on one of them and I got a choice to add all the entries in to a BCC field. This was great for forwarding things to a list of people with a common interest, but without sharing their addresses with all of the other recipients. It just quit doing this. If there is no easy solution, I guess I'll have to man up and upgrade! Many thanks for your volunteer work! Jack

Asked by John Clarke 3 days ago

Last reply by ThePillenwerfer 3 days ago

Thunderbird update interrupted - unable to load or uninstall

A recent Thunderbird update (auto update) must've been interrupted, because I keep getting a "Reboot your computer to complete the update" message. I have rebooted many … (read more)

A recent Thunderbird update (auto update) must've been interrupted, because I keep getting a "Reboot your computer to complete the update" message. I have rebooted many times with no change. I tried to uninstall Thunderbird, but get the same message. I also tried to reinstall it, but no change. The Thunderbird icon has also changed to a computer with a disk in the front. Any ideas??

Asked by bronman 3 days ago

Last reply by Wayne Mery 3 days ago

Thunderbird on Windows 10/11

I supply software that uses TB to send emails with an attachment (via MAPI - an invoice) I have a number of customers for whom this has stopped working. I tested all of t… (read more)

I supply software that uses TB to send emails with an attachment (via MAPI - an invoice) I have a number of customers for whom this has stopped working. I tested all of these with the usual fixes. The app has full access to the folder containing the file. The app is set as administrator and is inside the firewall. I have set default mail app to TB. TB is set to check as default on startup. Yet windows keeps saying we need to define a default email client. One customer solved the problem by buying a new PC. I have another customer who has this problem on a new PC. There may be a common denominator in Microsoft Office which on loaded onto the PC's. If that is the problem then that is Microsoft denying access to TB? Has anyone had this problem and can suggest a fix I would be grateful.

Steve Hall

Asked by Steve Hall 2 weeks ago

Last reply by Wayne Mery 3 days ago

Using FiltaQuilla extension in Thunderbird

I have Thunderbird up and running on one of my Oracle Linux Virtual Machines. I enabled the FiltaQuilla extension, because I want to save message attachments automatical… (read more)

I have Thunderbird up and running on one of my Oracle Linux Virtual Machines.

I enabled the FiltaQuilla extension, because I want to save message attachments automatically to a local filesystem, and then run a backend script against those saved attachments.

Everything appears to be configured correctly.

The email filter is working sporadically. Sometimes it works, and sometimes it doesn't. It is not consistent.

It does not seem to work immediately, and it does not seem to work when I try to manually run it.

But, if I leave my computer for a little while and come back, the saved files will magically appear, "somehow", but only sporadically.

Even though the filters appear to be enabled, they are not being kicked off when the new messages arrive.

I currently have 3 options in place, in the "Filter Rules" window:

"Manually Run", "Getting New Mail: Filter before Junk Classification" and "Periodically, every 10 minutes".

I wish there was an option to "Run with each new message received".

I set a "Subject Contains" filter, and that is my only filter.

Then I tried both "Detach Attachments To" and "Save Attachments To", but neither of them seems to be working properly.

For a brief few minutes, I attempted to combine "Move message to folder", but it moves the message immediately, before the first filter has a chance to save it to the local filesystem.

When you have different actions in mind, there MUST be a way to prioritize each action, so that the first option MUST complete successfully, before attempting to complete the second, and subsequent actions.

In my case, I need to save the attachments to the local machine, before removing or moving the message.

So, if action number one completes successfully, it goes on to complete the second action.

If action number one fails, it stops all processing of future steps, so that the failure can be debugged.

I really need a solution to the saving of attachments to local filesystems (This is in Linux).

Asked by Joe 3 days ago

Last reply by Wayne Mery 3 days ago

Thunderbird opens multiple tabs on the startup and crushes

When I open Thunderbird it opens multiple tabs while attempting to get emails from an email folders. It doesn't allow to access any other email folders while trying to ge… (read more)

When I open Thunderbird it opens multiple tabs while attempting to get emails from an email folders. It doesn't allow to access any other email folders while trying to get messages from that particular folder and it eventually crushes.

Asked by mdolgicer 4 days ago

Last reply by Wayne Mery 3 days ago

Calendar "Item changed on Server" notices driving me crazy

I'm getting these notifications multiple times a day. It serves no useful purpose, there is no way to stop them, that I can see and no way to universally shut off this t… (read more)

I'm getting these notifications multiple times a day. It serves no useful purpose, there is no way to stop them, that I can see and no way to universally shut off this type of notification. Please help!

Asked by chunnel 5 days ago

Last reply by Wayne Mery 3 days ago

Suchen in Thunderbird ohne Zeiteinschränkung

In Thunderbird existiert die Suchfunktion ohne Zeiteinschränkung nicht mehr. Vorher gab es die Funktion "alle Termine". Die ist nicht mehr da. Wir kann ich Suchen, ohne d… (read more)

In Thunderbird existiert die Suchfunktion ohne Zeiteinschränkung nicht mehr. Vorher gab es die Funktion "alle Termine". Die ist nicht mehr da. Wir kann ich Suchen, ohne dass ich einen gewissen Monat o.ä. vorher wissen muss????

Asked by norb-schmitt 4 days ago

Last reply by christ1 3 days ago

Filing Tree

Hello, I have recently added an email account to Thunderbird. This is a Microsoft Exchange account. The filing tree within this account has not been imported to Thunderbi… (read more)

Hello, I have recently added an email account to Thunderbird. This is a Microsoft Exchange account. The filing tree within this account has not been imported to Thunderbird (at least not visibly) and I cannot find how to address this. The option to Subscribe folders does not appear to be available. Any assistance would be gratefully received. Thank You, Martin.

Asked by secretary21 4 days ago

Last reply by david 3 days ago

how do I fix this? Can't send emails

Sending of the message failed. An error occurred while sending mail. The mail server responded: <sheller@wi.rr.com> sender rejected. The email address you are sendi… (read more)

Sending of the message failed. An error occurred while sending mail. The mail server responded: <sheller@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

Asked by msheller 3 days ago

Last reply by sfhowes 3 days ago

thunderbird program freezes during downloas of an email attachment

I have tried everything I know but I need a workaround to delete an email message with an excessively large attachment that freezes my Thurderbird program totally. … (read more)

I have tried everything I know but I need a workaround to delete an email message with an excessively large attachment that freezes my Thurderbird program totally.

Asked by Fred Radewagen 3 days ago

Last reply by sfhowes 3 days ago

Thunderbird 128.2.0esr CHANGES Inbox view and I can't get back to Classic View

Tbird seems to have joined the ranks of programs (Windows is the worst offender) that change user settings WITHOUT PERMISSION OR NOTICE. Several months ago, Tbird change… (read more)

Tbird seems to have joined the ranks of programs (Windows is the worst offender) that change user settings WITHOUT PERMISSION OR NOTICE. Several months ago, Tbird changed my Inbox view (running Windows 11 Pro) from Classic to something else. With help from somebody (?David?) on this Forum, I was able to get back to Classic view by pressing the F8 function key.

But last night, the view changed again and F8 doesn't work. All F8 seems to do is toggle the # of messages displayed between 7 and 14. On this gawdawful new view (shown in Screenshot 01), instead of having the CONTENT of the highlighted message displayed at the bottom of the screen, in order to actually READ a message, I must click on it, and then it appears in a separate window. Thus deleting the endless number of messages asking for money is a HUGE time-waster.

PLEASE can somebody give me a RELIABLE way to get back to Classic view? (Even better, can you tell me if there was something I mistakenly did to cause the view to change, so that I will take care not to do it again?

All the existing advice I've found on this Forum seems to relate to prior versions. That is, when I try to follow the advice, the screenshots don't match what I see on my screen. I've included a couple of screenshots that show one of the places that I looked for possible remedies. Screenshot 02 shows what appears when you hover the mouse over a weird little icon that theoretically governs "Message List Display Options". Screenshot 03 shows what appears when you click on that icon, offering mysterious options like "Table View" and "Card View". (I tried them and they seem even worse than the gawdawful view I'm stuck with.

Not being able to EFFICIENTLY read my Email is driving me nuts. Thanks in advance for any help anybody can offer.

Screenshot Images: Thunderbird20240908_01_GawdawfulInboxFormat.jpg Thunderbird20240908_02_MessageListDisplayOptions_MouseHovering.jpg Thunderbird20240908_03_MessageListDisplayOptions_MouseClickToShow.jpg

Asked by Mandy W 4 days ago

Last reply by david 3 days ago

Thunderbird reconnection after 2 years?

What will happen if I reconnect Thunderbird to my email account after being disconnected for almost 2 years? I had to switch ESP's a couple years ago and have been using… (read more)

What will happen if I reconnect Thunderbird to my email account after being disconnected for almost 2 years?

I had to switch ESP's a couple years ago and have been using their web based email platform since, but a recent outage made me realize I should have on off-line platform again, and I really liked Thunderbird.

When I reconnect, will all the emails from the new ESP download to the inbox on Thunderbird all at once?

Thank you.

Asked by brooks3 5 days ago

Last reply by david 3 days ago

Thunderbird fails to import previously exported profile

Thunderbird was not responding and tried to reinstall profile. There are many (needed) emails that were saved in folders that are missing from the profile. Used the expo… (read more)

Thunderbird was not responding and tried to reinstall profile. There are many (needed) emails that were saved in folders that are missing from the profile.

Used the export and import functions under tools menu. Possible corruption in sav8ng the profile.

How can we get the folders back ? The server copy has inbox but not folder baes email

Tb 115.15.0 32 bit on win 10

Asked by Chris Richardson, Chris 4 days ago

Last reply by david 4 days ago

Thunderbird Email on my Windows 7 Pro machines stopped displaying jpg pictures I send to myself

I have been a staunch supporter and user of Mozilla for years, and a few years ago, began to use Thunderbird for my Gmail account on all my computers. Each time they aske… (read more)

I have been a staunch supporter and user of Mozilla for years, and a few years ago, began to use Thunderbird for my Gmail account on all my computers. Each time they asked for a donation when installed, I contributed because Thunderbird is an awesome platform to use. I am in electronic security field, and have to use legacy software for older platforms I have out there, as I have been in this field for 54 years, and started my own business 23 years ago. IP video, access control, security systems, etc etc. I have Windows 7 Pro desktops and laptops, and Windows 10 Pro machines as well. Daily I send pictures I take during the day, with my iPhone and email them to myself, to convey each and every job or project I work, kind of a daily record I keep in Paperport that I have done for years. Last evening I sent several emails with pictures of the past week, I can view them on my Inbox message page, typically, and then save all to the specific folder needed. Done this for years.

 Well, tonight, I emailed several pictures from projects I worked on today, greatly detailed, and when I went to open them in my Thunderbird account, the pictures would not display as normal, within the message opened, and when I saved them to a folder, they were invalid and would not open. File size is there, but no viewable image, does show the proper file name, iPhone IMG_1793.jpg, for example, but would not open.

If I try and open with Windows Photo Viewer it notes can't display this picture because the file is empty.

  I opened my Thunderbird in another Laptop, with Windows 7 Pro, same thing...

I opened my other Laptop, Windows 10 Pro machine, in Thunderbird, the same message shows the image within the message, as it did on Windows 7 did just last night.

 With 2 of my Windows 7 Pro Machines doing the same thing, am I being pushed out of using Windows 7 Pro by this means???

Every time I have loaded Thunderbird on another of my Desk tops or Laptops, I have donated. Because I appreciate what it does for me. These images are just an example, some had my CC info, could not attach that!!

 Please help me. Harry Savage

Asked by H Savage 1 week ago

Last reply by christ1 4 days ago