Thunderbird Community Forum

Thunderbird is what Outlook was striving to be. It looks like Outlook, but out performs every thing I have tried. and it Works!!!!!!!!!!!! Cudo's Love this product.............................................................

how can I cancel my monthly donation to Thunderbird? For the past few months, whenever I use Firefox, I get multiple messages about viruses. I never use thunderbird. I just want to stop the $3 monthly donation throgh Paypal.

Sometimes Thunderbird asks for a donation. But in order to donate I need the indication of a SEPA account. Other options are too cumbersome for me. Because this topic is not listed in the topic list, I have selected "Accounts".

I recently created a theme. I got the answer to my question in it. But I can't answer myself! When submitting the form, a message appears: "This page is not working. Contact the website owner." Where should I write to? Tell me please. I need to reply in the topic.

Here is the link to it: https://support.mozilla.org/en-US/questions/1567645

ho appena inviato un post, replica ad una vostra risposta... purtroppo ho concluso con il button "solved the problem" ... per favore, ho giusto ri-raccontato il guaio, non è per nulla solved... non mollatemi, grazie. Giorgio Chiantore, 10015 Ivrea.

I tried to use both robertipp@gmail.com and robertippolito6@gmail.com for my system (along with others until I retired).

I've tried to work with Mozilla, but I cannot get an early system and another laptop (two I've been working). I've tried to work with Mozilla process, but I just cannot to get it to work. I tried to work your process, but I seem your process as asking me to read data that I seem coming close, but working with us. The last information was data, but a little error (?, mine or yours) popped up. My data that I wrote up, then I changed my data for robertippolito6@gmail.com very carefully, but the error this time had to be your error or an blend of data because many of your team and mine are just mine.

I give up. I cancel my contract. I've had to take my laptop for many trips to help with my older brother and who suddenly died. I was spanning around for quite some time to work.

January 31, 2026 is effective canceled. Please refund to me as said.

Robert Ippolito

I entered a question about Thunderbird an hour or two ago (Jan 20, 2026). I started to look for a response, but I cannot find my question on the forum.

I entering this post for two reasons:

  1) I want to see if it gets posted and is visible to me
  2) I hope someone can help me find my post that I entered earlier.

So here goes, I am posting this

Jim A.

Thunderbird is so difficult to use. Please improve. I don't know how many users only continue with Thunderbird because they agree with your philosophy. Maybe a lot. I am always fight to make it work. You have to a geek to made perform in an easy way.

Of course there is no category for general concerns, so category choice is wrong by default, sorry about that.

The recent "year in review" included this attached bit. Does that mean that the Mozilla foundation is deciding to not allocate any of their overall revenue to Thunderbird and rely solely on user donations for it? If so, why does it own/manage Thunderbird? To me the entire purpose of an entity like Mozilla managing a project like Thunderbird is like most companies, to be able to allocate extra revenue from more lucrative projects to ones that are less so. Seems that the userbase of a project you own doesn't matter, money^s somehow better allocated to stuff that nobody asked for?

As the title suggests, I find this forum incredibly bad. It's so difficult to even get to the point where I'm able to post a question, I assume that most who search for help give up and browse for a different forum to get help.

Speaking of other forums - I'm not sure if this is supposed to be the official place to get help if you have problems with your Thunderbird install. There is also this one, but that seems to be strictly a place for developers? Or is that for users reporting bugs too? If that other forum is for developers, then my next question would be if Thunderbird developers even read about posted bugs in this forum? If not, then what's the point of this anyways?

In short, I would like to know if this right here is indeed supposed to be the "official" place for Thunderbird users to report bugs and make suggestions or should this be done somewhere else. Just the fact that I as a user can't tell already says a lot.

Please Mozilla or Thunderbird - shut this down and create a better forum for your users! For example, other software that I use has discourse forums that work very well for connecting users and developers. If you can create a better place for your user base to come together, report bugs, make suggestions and give feedback, you make the whole experience around using Thunderbird more enjoyable and ultimately gain more users.

Thank you for your work on Thunderbird.

I use the email address [email 2 removed]@interia.pl. The account is configured in Thunderbird on a Lenovo laptop. The laptop is protected by ESET Smart Security antivirus software. As recommended by Eset, I added ESET VPN to my protection. After enabling ESET VPN, the address doesn't configure. It requests a password. I receive messages that the server is disconnecting. Other addresses work. Disabling ESET VPN causes the address to work. This problem doesn't occur on my other Outlook email client. I would appreciate your help in resolving this issue. Sincerely, Paweł Jędrzejewski

I would like to donate .. i really would .. but .. I use PAYPAL for donations, and when I try to donate, the first thing you do is ask questions I'm not going to answer. I have an account already .. seriously that should be enough to give you money. OR if i go to paypal, have a donation link there.

Hello

I just tried to make my first ever donation to Thunderbird, 3 USD per month which won't leave me short at the end of this or any month, (rather than a 36 USD donation once), but it got refused as the minimum amount is 5 USD

Very surprised by this. I know 3 USD per month is not a lot but if every user donated instead of just 3%, it would be a fortune for TB

why can't I ask the actual writers of the program for help, instead of the community? The community is not in charge of writing this program, nor the cause of its problems. The programmers are!

You deserve to got through this so you will UNDERSTAND!!! YOU KEEP changing the settings arouhd, just "pllaying" like it's not very serious for other people! YOu have decimated this and then just when we think you are on our side again, because to us it is not a game or a side shoe for entertainment and playing arouhd, and we think you are going to help and improve and then you redo the settings again throwing us off completelly! I hope it happens to you so you will matrue and know what is REALLY going on!