Showing questions tagged:

Is there a way to customize the size and number of shortcuts?

I am an editor, which means I do a lot of research. I do not want my shortcuts to reflect all the crap I have to review for work. The latest update shrunk the size of the… (read more)

I am an editor, which means I do a lot of research. I do not want my shortcuts to reflect all the crap I have to review for work. The latest update shrunk the size of the shortcut squares and added many. That simply does not work for me, and I want to return to what I had before the update. Is there any way to do that? What I have now is a royal pain in the butt.

Open 34

I have on my Win 11 PC I just purchases and installed Malwarebytes Premium

bold textI have used Firefox for several years and it is the only browser I have on my Win 11 PC I just purchases and installed Malwarebytes Premium now I get the attache… (read more)

bold textI have used Firefox for several years and it is the only browser I have on my Win 11 PC I just purchases and installed Malwarebytes Premium now I get the attached screen on banking and other daily used sites that never open When I un-install Malwarebytes software everything returns to normal Do you have any updates that correct this issue Malwarebytes recommends not using Firefox

Open 27

I cannot log into my Facebook account using Firefox. It just spins.

Ive tried other browsers like Chrome and Microsoft Edge and have no problem. I do get a Message that states my Facebook account has been temporarily suspended and I have … (read more)

Ive tried other browsers like Chrome and Microsoft Edge and have no problem.

I do get a Message that states my Facebook account has been temporarily suspended and I have to shut my PC down to get out of this message which locks my screen!

Can you help or suggest anything.

Windows Defender shows NO issues.

Open 38

Restore of Backup from Firefox only giving 2 bookmarks

I use the most up to date Firefox program. I needed to reinstall windows from scratch so backed up my files using the Firefox Backup option. When i try to restore the fil… (read more)

I use the most up to date Firefox program. I needed to reinstall windows from scratch so backed up my files using the Firefox Backup option. When i try to restore the files, it restores only 2 bookmarks, 1 called Learn More, and another, a folder called How to Restore, and in it a book mark called Download. The bookmark just takes you to the Firefox home page. I dont know what to do.. there are bookmarks I need, so hope someone can help. Attached is an image of the file Firefox Created.

Open 37

Can't open Gmail after several times suiccefully opensing and closing Gmail on Imac

Have 4 Gmail accounts... after repeated opening and closing one or two on my IMac, suddenly Gmail will not open login page. if I close Firefox and reopen it, all is fine.… (read more)

Have 4 Gmail accounts... after repeated opening and closing one or two on my IMac, suddenly Gmail will not open login page. if I close Firefox and reopen it, all is fine. Tried several solutions including elimination of extensions, clearing cache, etc. all work for a few days then problem returns. Imac running Tahoe 26.4, Firefox auto update turned on. Wish to avoid creating separate Gmail pages.. I open Gmail from my bookmarks at top. TPlease try to keep it simple... I am an senior and OK with basic technology and wife (who has one of the Gmail accounts) is more limited in tech skills. Thanks

Open 43

Facebook suddenly would not display reels

Suddenly—with no changes made in Firefox, no power failures, no anomalous occurrences, and with the latest version of Facebook—Facebook would not display reels when click… (read more)

Suddenly—with no changes made in Firefox, no power failures, no anomalous occurrences, and with the latest version of Facebook—Facebook would not display reels when clicked on.

What came up was at first a briefly (maybe a second) displayed image, but rather than remaining, the image disappeared, leaving an all-black screen except for the usual icons normally there: in the upper left, the "X" for closing the window and the Facebook logo; in the upper right, the Facebook menu, messenger, notifications, and account icons; at the middle right, the up and down circled arrows (which function but which lead to more displays of only black as well); and lower-right center, with the vertical display of the thumbs-up emoji, comment, share, the three-dots more options icons.

Firefox 149.0.2 is installed on a Windows 11 computer less than a year old (which has displayed no anomalous or unusual behavior at all).

Clearing the Firefox cache and restarting Firefox have done no good. What is wrong here?

Thank you.

Open 38

Firefox stopped displaying check box results & entries on some websites on my Macbook

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default settin… (read more)

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default setting. Specific example: https://cards.barclaycardus.com/ has a checkbox with remember user name defaulted to a check. Attempts to click to remove the check do not work. Also, on certain websites when entering login information that is incorrect, the message indicating to correct the item(s) in red or highlighted does not display the incorrect items in a highlighted condition. In fact at the bottom of this page, the response box labeled Email me when someone answers the thread does not display a response when I click on it, even though the "response" is accepted.

Open 27

File downloads fail

All of a sudden I can't download files from apps I use all the time... and download files from all the time. I just tried in Edge & I can download just fine. This j… (read more)

All of a sudden I can't download files from apps I use all the time... and download files from all the time. I just tried in Edge & I can download just fine. This just happened this morning. I downloaded multiple files yesterday within firefox & the same apps I'm running today.

Open 1 25

YouTube Choppy/Slo-Mo Playback in 4K Since Firefox 149

YouTube is playing 4K videos like they are in slow motion. If I lower the quality they work fine, but switch back to 4K and it's slow motion stutter-fest again. I have se… (read more)

YouTube is playing 4K videos like they are in slow motion. If I lower the quality they work fine, but switch back to 4K and it's slow motion stutter-fest again. I have seen several topics about this but it's still happening to me despite all of the "fixes" I've tried. This is a list of everything that I've seen and tried, and not a single one or any combination of them fixes the problem for me.

In about:config I tried changed the following to False: gfx.webrender.layer-compositor media.av1.enabled media.wmf.dxva.d3d11.enabled

Tried uninstalling all extensions.

Tried a complete uninstall and reinstall of 149.0.2 with a fresh profile instead of updating from 148.0.2.

Tried installing uBlock Origin and used the following rule: ||www.youtube.com/web-reports$xhr

Tried unchecking the uBlock "Quick Fixes" filter.

Tried disabling hardware acceleration.

Tried disabling DNS Over HTTPS.

All that said... what DID fix it was reverting back to Firefox 148.0.2. I tried again to update from that to 149.0.2 using the FF built in updater but the same issue immediately came back. Zero issues at all playing 4K YouTube videos on FF 148.0.2 or the latest versions of Chrome and Edge. Issue is ONLY on FF 149 and 149.0.2.

Open 1 38

Firefox keep crashing when multiple windows is open while on google meet

my firefox keep crashing when i join google meet and i need to do multitask so i open another firefox windows(private or not) it always crash few second after, i have tri… (read more)

my firefox keep crashing when i join google meet and i need to do multitask so i open another firefox windows(private or not) it always crash few second after, i have tried the trouble shoot mode its still crashing, even the new windows from SSO request do trigger my firefox to crash. when the browser crash it does offer me to restore my session

Open 15

Feedback on Firefox VPN: not working - How do you get it to work properly?

I have tried accessing various Websites, including Google.com; DuckDuckGo.Com; whatismyipaddress.com, and this Mozilla support page. For each, I recieved the message: "U… (read more)

I have tried accessing various Websites, including Google.com; DuckDuckGo.Com; whatismyipaddress.com, and this Mozilla support page. For each, I recieved the message: "Unable to find the proxy server". Turning the Firefox VPN off immediately enablabed the Websites to be loaded.

As you will appreciate, putting Websites on the exclude list should be done with care, and by exception. If the VPN doesn't work on well-known Websites, it's not exactly ... useful. 😥

Open 22

Why is there no X to close out "Access Your Location"?

Firefox you can't X out the location services and it won't go away. It covers everything. I don't want to make a decision, I'll do it on my own terms when I feel like it.… (read more)

Firefox you can't X out the location services and it won't go away. It covers everything. I don't want to make a decision, I'll do it on my own terms when I feel like it.

Other competitors allow it, why not Firefox?

Open 7

How to disable 'Paste' pop-up in Microsoft Outlook emails?

Recently (within the last month, March 2026) when pasting links into emails on Microsoft Outlook online a pop-up window appears which prevents you from continuing typing … (read more)

Recently (within the last month, March 2026) when pasting links into emails on Microsoft Outlook online a pop-up window appears which prevents you from continuing typing unless you manually click on the window with your mouse cursor (hitting enter isn't sufficient). This is extremely aggravating and significantly slows down workflow. As far as I can tell, this issue only happens in Microsoft Outlook. I have ensured my Outlook settings aren't to blame, in part by failing to recreate this issue in Google Chrome and Microsoft Edge on the same account with the same Outlook settings.

Here is a screen capture of this happening I recorded tonight: https://imgur.com/Qte3N6b

I have ensured my Firefox is up-to-date (Version 149.0.2 64-bit).

It looks like others have had similar issues. Some examples follow.

1: /u/TyDraniu reports this issue on Google Docs here: https://support.mozilla.org/en-US/questions/1567972. (I do not have this issue on Google Docs, only Outlook.)

2: A year ago a reddit user reported this issue and a config altering "fix" that a Mozilla engineer said was very bad advice: https://old.reddit.com/r/firefox/comments/1dofgd2/pasting_into_web_outlook_popping_up_little_paste/. (I have not tried this fix given the engineer's response.)

3: That reddit post links to a 2023 Mozilla Support thread noting that same "fix" but containing no actual solution: https://support.mozilla.org/mk/questions/1411533#answer-1579497.

Open 30

Firefox blocks websit

Hi, Firefox won't allow me to open www.Haaretz.com It responds with the message below. I have emptied the cache, restarted firefox, nothing worked. Please explain why th… (read more)

Hi,

Firefox won't allow me to open www.Haaretz.com It responds with the message below. I have emptied the cache, restarted firefox, nothing worked. Please explain why this is happening and how I can fix it.

Thank you!


Error 403 Forbidden

Forbidden Error 54113

Details: cache-ewr-kewr1740098-EWR 1775692014 80179143

Varnish cache server

Open 35