Profile problems

Hi. I'm having problems with reinstating my profile files after inadvertently letting a software update programme update Thunderbird, leaving me with a blank Thunderbird,… (read more)

Hi. I'm having problems with reinstating my profile files after inadvertently letting a software update programme update Thunderbird, leaving me with a blank Thunderbird, i.e no accounts etc. I've tried copying the Profile folder from a backup of 2-3 days ago, but it insists on loading a different profile to the one i want (gasu8cec-default-release). How do I make it load the profile I want?

Asked by Tombarkas 15 hours ago

Last reply by Tombarkas 1 minute ago

Account retrieval problem

Up to version 132b1, account retrieval worked. Since Version 132b2 (b3, b4, b5, b6, 133b1) following fault: The setting is ‘Only download header data when starting TB’… (read more)

Up to version 132b1, account retrieval worked. Since Version 132b2 (b3, b4, b5, b6, 133b1) following fault:

The setting is ‘Only download header data when starting TB’

Since 132b2 the following message and click link is missing: "Download the rest of the message"

Asked by ischkrischplaque 8 minutes ago

thunderbird for Android

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in th… (read more)

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in the parameterss... Please help me !

Asked by Marc Pahud 1 day ago

Last reply by Marc Pahud 23 minutes ago

Link "https.." in HTML-Mail is broken cause of shorten of first "h"

Hi to all, I send messages over php with a link, for example: Koordinaten: <a href="https://www.openstreetmap.org/?mlat=49.7997283719618&mlon=7.796087265014649&a… (read more)

Hi to all,

I send messages over php with a link, for example:

Koordinaten: <a href="https://www.openstreetmap.org/?mlat=49.7997283719618&mlon=7.796087265014649&zoom=15&layers=M" title="Kartenübersicht im Browser öffnen">49.7997283719618, 7.796087265014649</a></p>

When I copy the source code the link is correct. When I copy the whole html mail source code in a blank page and save it as .html, the link is correct, too. It works and the code generator (notepad++) shows no error.

But:

In the Mail Preview an -view the link is shorten to: ttps://www.openstreetmap.org/?mlat=49.7997283719618&mlon=7.796087265014649&zoom=15&layers=M The first h is gone. Any idea, how this could happen?!

Greetings Chnutz

Asked by bugzilla4 21 hours ago

Last reply by bugzilla4 55 minutes ago

Pasting a Table from a Word document

I used to be able to copy a Table from a Word document and past it into a Thunderbird email and maintain the formatting. Between 1 Nov and 2 Nov I can no longer do this. … (read more)

I used to be able to copy a Table from a Word document and past it into a Thunderbird email and maintain the formatting. Between 1 Nov and 2 Nov I can no longer do this. When I copy and paste the formatting is lost. Can you help please? Thank you.

Asked by prisaacson 1 hour ago

How to turn the Spam filter off

I would like to turn the Thunderbird Spam Filter totally off. It marks legit mails with *** Spam *** and is just annoying. I followed all instructions in: https://suppor… (read more)

I would like to turn the Thunderbird Spam Filter totally off. It marks legit mails with *** Spam *** and is just annoying.

I followed all instructions in: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

I unchecked 'Enable adaptive junk mail controls for this account' in all accounts.

AND STILL: Why is the junk filter active?

I would like to raise a bug report for this.

Thunderbird: 128.4.1esr

Asked by firefox2949 1 hour ago

thunderbird version 2024 - toolbar customization: missing: "delete" and "junk"

From : rony mesken, toni depape rm@mic.be  ; tdp@mic.be thunderbird version 2024 - toolbar customization: missing: "delete" and "junk" Dear , we send a … (read more)

From : rony mesken, toni depape

rm@mic.be  ; tdp@mic.be

thunderbird version 2024 - toolbar customization: missing: "delete" and "junk"


Dear ,

we send a note as i handle average day, some 1000 emails in thunderbird.

for handling this , we use thunderbird last 10 years, where as the mail toolbar is:

previous - next - (delete ) - (junk )

In all versions up to 2023 , we would install above 4 (four ) settings on one line after each other.

In the new version from 2024 , the settings between: ( ) , are no longer in the main possibilies, but

we must use these settings on the line under; which takes far more time than all on one line.

Is it possible to have the ( ) settings, in the next new version , back again , like before ??

Nice greetings,

rony meskens

rm@mic.be or rm@micetap.com

Asked by tdp60 1 day ago

Last reply by tdp60 1 hour ago

Thunderbird asks me to sign in every time

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mo… (read more)

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mozilla Thunderbird Email wants to access your Google Account" demanding that I deny or allow it. Why might this be happening and how do I stop it? This does not occur with other email apps such as Outlook for Windows.

Asked by Rebecca Turner 1 month ago

Last reply by Rebecca Turner 1 hour ago

PR_CONNECT_RESET_ERROR

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn". I keep getti… (read more)

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

Asked by sujoykdas 1 day ago

Last reply by sujoykdas 2 hours ago

5th Nov 2024 : Firefox Update = lost Paswords, Bookmarks & History

5th Nov 2024 Hi, Firfox has just (few hours ago) updated.. It has 'lost' ALL of my (several years of) PASSWORDS, BOOKMARKS and HISTORY I have tried the fixes given on … (read more)

5th Nov 2024 Hi, Firfox has just (few hours ago) updated.. It has 'lost' ALL of my (several years of) PASSWORDS, BOOKMARKS and HISTORY I have tried the fixes given on the forum,. but there doesn't seem to be anything there to recover. And frankly the whole 'other profile' thing confused me.

Can anybody help please.. ?

Thank you Phil

Asked by mrphils 4 hours ago

Thunderbird Android with Outlook

Thunderbird android fails to login to outlook account with automatic configuration, which also seems to be the Microsoft recommended. On android 13. Steps: Add account … (read more)

Thunderbird android fails to login to outlook account with automatic configuration, which also seems to be the Microsoft recommended. On android 13.

Steps: Add account > enter your_mail@outlook.com > automatic configuration > [Accept] in the webview of microsoft asking to authorise TB

Message popup: Checking incoming server settings failed Server error Server returned the following message: User is authenticated but not connected.

Asked by vat5a 5 days ago

Last reply by vat5a 4 hours ago

Unable to send email using my Thunderbird account

I am unable to send emails. My internet provider tells me that it is Thunderbird. I receive a send message error when trying to send and something about the outgoing serv… (read more)

I am unable to send emails. My internet provider tells me that it is Thunderbird. I receive a send message error when trying to send and something about the outgoing server.

Asked by familyfritz 5 hours ago

not able to receive or send my emails

I have contacted my Internet provider and they are unable to get my thunderbird to work can you help me get it working I have it installed on an old computer and it works… (read more)

I have contacted my Internet provider and they are unable to get my thunderbird to work can you help me get it working I have it installed on an old computer and it works fine this is a new computer I have AVG and a AVG VPN if this helps we went through all the POP and smtp setting but it still wont work, and I get an error message attachment of Screen shot thank Jenny

Asked by Jenny Hardy 5 hours ago

Logitech camera is not recognized

My Logitech 1080 camera is working and recognized on Chrome and Edge. It is not recognized on Firefox, even though I have the settings allowing the camera on a list of si… (read more)

My Logitech 1080 camera is working and recognized on Chrome and Edge. It is not recognized on Firefox, even though I have the settings allowing the camera on a list of sites, and have restarted it several times.. I can't find it on the connected devices list, etc. I HATE having to open Edge for every vidcon call!

Asked by John W 5 hours ago

Recovering Account - See Details

I thought I just needed to sync my account ( three bars > user name > sync now) and sign out before resetting my computer. After doing so I thought by signing in it… (read more)

I thought I just needed to sync my account ( three bars > user name > sync now) and sign out before resetting my computer. After doing so I thought by signing in it would recover my bookmarks and passwords, etc. I did NOT do the proper way: https://support.mozilla.org/en-US/kb/switching-devices which I realized after performing the reset.

Am I completely SOL? Or is there a way to recover these - I really hope there is I had a lot of bookmarks.

Thank you for your time and support!

Asked by RandomZander 6 hours ago