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cache and cookies are causing Http error 400

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  • 5 have this problem
  • 4 views
  • Last reply by cor-el

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when i try to add something to my cart on newegg.com HTTP error 400 pops up. i looked for a solution and found that when i delete the cache and cookies it works for about 4 items then the error pops up again. I need a permanent fix, please

when i try to add something to my cart on newegg.com HTTP error 400 pops up. i looked for a solution and found that when i delete the cache and cookies it works for about 4 items then the error pops up again. I need a permanent fix, please

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It is possible that the cookies.sqlite file that stores the cookies is corrupted if clearing cookies doesn't work.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.