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Where is the Firefox window with the Firefox button?

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  • 4 have this problem
  • 6 views
  • Last reply by kobe

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I can't find the Firefox window that has the Firefox button so I can click on troubleshooting information button so I can reset Firefox. Please help?

I can't find the Firefox window that has the Firefox button so I can click on troubleshooting information button so I can reset Firefox. Please help?

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what kind of problems do you have that you want to reset Firefox?


Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.

Click the Maximize button (top right corner of the Navigation Toolbar) to leave full screen mode or right-click empty space on a toolbar and choose "Exit Full Screen Mode" or press the F11 key.


You can check for problems caused by a corrupted localstore.rdf file.

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Hello,

Sometimes toolbars are missing because they are hidden, you just need to bring them back up. Visit this article to learn how to bring them back: Customize Firefox controls, buttons and toolbars. You can learn tips and tricks at the same time.

Did this fix your problems? Report back to us!

Thank you.