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uunable to access on line banking

  • 1 reply
  • 2 have this problem
  • 15 views
  • Last reply by cor-el

foxcee65
foxcee65
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For some reason, out of the blue, i am unable to access my online banking account. Everything else works fine, other banking sites appear, but firefox now unable to see credit union server on both of my computers(desktops) that are not connected in any way.

For some reason, out of the blue, i am unable to access my online banking account. Everything else works fine, other banking sites appear, but firefox now unable to see credit union server on both of my computers(desktops) that are not connected in any way.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

You can try to reset (power off/on) the router.

Modified by cor-el