Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When i attempt to download something, the window pops up to do so, but when you click on it, it greys out and locks on the screen (also does not start download).

  • No replies
  • 1 has this problem
  • 1 view
more options

So when you click on item to download, the download menu will popup. Regardless if you click download or cancel, the menu will grey out and lock itself on the screen. Only closing fire-fox will remove it.

Also, any pop down menu, you can not click on it with the mouse or track pad, you have to tab down to your selection and push enter or it will not work.

So when you click on item to download, the download menu will popup. Regardless if you click download or cancel, the menu will grey out and lock itself on the screen. Only closing fire-fox will remove it. Also, any pop down menu, you can not click on it with the mouse or track pad, you have to tab down to your selection and push enter or it will not work.