Folders have disappeared

Can you please be more precise about the missing folders? Was it a folder with subfolders which disappeared? Which were your manipulations when they disappeared? Did this happen in a POP or an IMAP account or in Thunderbird's Local Folders? Did you backup the entire Thunderbird profile folder? Can you show a screen shot of the backup directory and indicate the mailbox files you replaced?

Hi Mapenzi,

In the interim, I looked around and found the command "Reset Folder Order" when I right-clicked the main email directory icon in the left column. I clicked it and all the missing folders reappeared. I had no idea what it would do, as I was trying everything, so it was very much a shot in the dark. But it worked. Thanks so much for getting back to me on this. If anyone else comes around with this problem, tell them to try it. It worked for me.

Once again thank you for the prompt response. I appreciate it a lot.

Hi Mapenzi,

Ok, will do.

Thanks again.

fg

Hello: I am experiencing the same issue... Folders disappearing and reappearing or not appearing at all. Each time I open and close Thunderbird it changes with different email addresses and different folders appearing / disappearing and or being out of order. It started with one email address about a week ago (after a Thunderbird Update - Now using version X64 - 159.0) and now it is occurring with multiple email addresses.... (see attached screenshot) I use IMAP email settings and a Windows 11 Home computer operating system. Please let me know if you need any further information to troubleshoot or resolve this known issue... Thank you for attention to this matter. Rob

I have also tried Troubleshooting mode and the problems persist in trouble shooting mode. I also uninstalled and re-installed email accounts and Thunderbird in full and the problem still persists...

"Reset Folder Order" doesn't work for me.