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Thunderbird 18.0 silently crashing

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  • Last reply by Platform34
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sunfish62
sunfish62

As the subject says, Thunderbird 18.0 for Android keeps crashing silently. There doesn't appear to be any specific trigger; periodically, the app just disappears off screen. Since it doesn't seem to be related to a specific user action, I wonder whether a background process (such as server syncing) might be causing it. My device is a Samsung Tab A-9.

As the subject says, Thunderbird 18.0 for Android keeps crashing silently. There doesn't appear to be any specific trigger; periodically, the app just disappears off screen. Since it doesn't seem to be related to a specific user action, I wonder whether a background process (such as server syncing) might be causing it. My device is a Samsung Tab A-9.

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Platform34
Platform34
  • Top 25 Contributor

Hi sunfish62

Could you please report your crash on github. https://github.com/thunderbird/thunderbird-android/issues

Please collect and attach a debug log with the report. See guide linked below. https://thunderbird.github.io/thunderbird-android/docs/latest/user-guide/troubleshooting/collecting-debug-logs.html

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