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Thunderbird freezing on opening or performing any action

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  • Last reply by Wayne Mery

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Thunderbird very slow to respond when opening the program. On opening any email it freezes for a couple of seconds resulting in a "Wait for the program to respond" or "close program message" . This also happens when performing any action in Thunderbird. This has been happening for the past two or three weeks. Can you tell me how to fix this or is it something you need to do to fix.

Thunderbird very slow to respond when opening the program. On opening any email it freezes for a couple of seconds resulting in a "Wait for the program to respond" or "close program message" . This also happens when performing any action in Thunderbird. This has been happening for the past two or three weeks. Can you tell me how to fix this or is it something you need to do to fix.

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Is it just thunderbird or do you have issues with more apps on your computer? Try to start the Troubleshoot Mode Thunderbird to see if it then is ok. if not you can make a profile to send it to the developers so the can investigate is , see Profiling Thunderbird Performance

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Also https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems for running down performance problems.

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