Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot access my email. I have already donated to thunderbird and yet it still covers my screen. There seems to be no way to delete the message

  • 2 replies
  • 3 have this problem
  • 370 views
  • Last reply by Wayne Mery
  • Archived

tibetans
tibetans

Remove the thunderbird request for donation so I can access my email. I have donated to thunderbird today. Don't send me an email because I cannot access my email because your request covers the whole screen. Please call me at <redacted>.

Remove the thunderbird request for donation so I can access my email. I have donated to thunderbird today. Don't send me an email because I cannot access my email because your request covers the whole screen. Please call me at <redacted>.

Modified by Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Sorry for the difficulty. Can you post a screen shot of what you are seeing?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Please post a screen shot ?