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Thunderbird

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  • Last reply by david

What does the following error message mean and how to correct it. "The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded (AUTH) invalid credentials"

What does the following error message mean and how to correct it. "The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded (AUTH) invalid credentials"

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I suggest removing the OAUTH authentication, check that cookies are enabled, and then set the OAUTH again. There is a disconnect somewhere in authorizing the account, but restarting the process usually corrects it.