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Thunderbird not recognising server passwords

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  • 1 has this problem
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  • Last reply by Matt

Andy Warwick
Andy Warwick
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I am with Telstra ( Australia ) Bigpond internet with saved passwords which following recent ( Thunderbird) update Thunderbird cannot connect to the server. I have not changed any settings or passwords prior to this error see attached for error I am also a donor to Thunderbird.

I am with Telstra ( Australia ) Bigpond internet with saved passwords which following recent ( Thunderbird) update Thunderbird cannot connect to the server. I have not changed any settings or passwords prior to this error see attached for error I am also a donor to Thunderbird.
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Matt
Matt
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Most issues post upodate are caused by third party security tools (antivirus and firewall) See https://support.mozilla.org/en-US/kb/cannot-receive-messages#w_is-your-account-configured-correctly