Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Importing/restoring a mbox file created for a gmail email account

  • 1 reply
  • 2 have this problem
  • 24 views
  • Last reply by david

more options

I have installed Thunderbird and I am trying to

It thinks about it and trys to import the emails/email account but comes up with an error message "import failed unexpectedly, more information may be available in the error console.

Where can I find the error console

The mbox file does not appear to be visible to the Thunderbird import utility

The olny way I can use the .zip file is by saying that I am importing from a Thunderbird profile

I have installed Thunderbird and I am trying to It thinks about it and trys to import the emails/email account but comes up with an error message "import failed unexpectedly, more information may be available in the error console. Where can I find the error console The mbox file does not appear to be visible to the Thunderbird import utility The olny way I can use the .zip file is by saying that I am importing from a Thunderbird profile

All Replies (2)

more options

I believe the importexport addon can do this for you.

more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.