Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Firefox on mobile

Paul replied
ucgcarl

Hello Firefox/Mozilla support team, I downloaded the Firefox android app on my phone. However after starting the app opens into " the Support Page" on every occasion. So far, I cannot use Firefox browser, to surf the web ? Phone is ZTE Nubia M2 How to fix this issue ? Thanks Carl

Hello Firefox/Mozilla support team, I downloaded the Firefox android app on my phone. However after starting the app opens into " the Support Page" on every occasion. So far, I cannot use Firefox browser, to surf the web ? Phone is ZTE Nubia M2 How to fix this issue ? Thanks Carl

All Replies (1)

Hi Carl

Do you have bookmarks or other data saved in the browser?

I have an idea to fix this issue, but I do not want you to.lose anything you might want to keep.