Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cleaning up massive inbox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

I have a massive number of emails in my inbox for my various accounts which I need to clean up. I will illustrate the issue using my personal account, [myname]@live.co.uk.

My personal account should be filtering out business emails (bruce@[my domain] move to deleted folder) and only allowing personal emails (get [myname]@live.co.uk, copy to personal). Even if I try to delete them, and other unrequired messages, they seem to keep coming back.

What am I doing wrong? I assume it is something really stupid and obvious :-)

I have a massive number of emails in my inbox for my various accounts which I need to clean up. I will illustrate the issue using my personal account, [myname]@live.co.uk. My personal account should be filtering out business emails (bruce@[my domain] move to deleted folder) and only allowing personal emails (get [myname]@live.co.uk, copy to personal). Even if I try to delete them, and other unrequired messages, they seem to keep coming back. What am I doing wrong? I assume it is something really stupid and obvious :-)
Attached screenshots

All Replies (3)

more options

I don't quite understand these filters. If the second filter is defined for the Personal account, [myname]@live.co.uk, why do you need to move messages to the Personal Inbox that are already received there?

For the first filter, how does mail To bruce@[my domain] end up in the Personal account Inbox in the first place?

more options

Thanks. I think my problem is that I don't understand these filters :-)

I have no idea how 'To bruce@ mails' end up in the Personal account Inbox in the first place. Hence, the filter to delete them. However, I am mystified why it doesn't delete them. The other filer was an attempt to ensure only '[myname] @live mail' was directed to my personal account.

I was assuming that the setting shown in this screen grab would only access the '[myname] @live mails'. I suspect I have done something stupid but can't for the life of me figure out what.

PS Reply edited as I got "Links are not allowed in the forums" despite using same format as before

Modified by Esinem

more options

Check the accounts through webmail to check if you have set the bruce@ email to be automatically forwarded or collected by the Personal account.