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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

thirus
thirus
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Crash ID: bp-9e71bce8-0fde-43a9-9f96-f926a0180614


everytime firefox crashes when i boot or start my browser. i am using it for last 6 months i never had this issue.

suddendly so much crashes. sort this out soon

Crash ID: bp-9e71bce8-0fde-43a9-9f96-f926a0180614 everytime firefox crashes when i boot or start my browser. i am using it for last 6 months i never had this issue. suddendly so much crashes. sort this out soon

All Replies (2)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 60.0 Build ID 20180503143129 OS Windows 10 OS Version 10.0.16299

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 60.0.2 ++++++++++++++++++++++++++++++++++++++++++++++++ bp-9e71bce8-0fde-43a9-9f96-f926a0180614 Signature: IPCError-browser | ShutDownKill

Attention Sumo's there are 30 related bug reports

tmmon64.dll = Trend Micro UMH Monitor Engine

TmUmEvt64.dll = Trend Micro Eyes

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation

FredMcD
FredMcD
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See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Also, update Trend Micro Eyes.