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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by Karlstrand

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Firefox crashes a few seconds after startup, no difference if safe mode or not. A fresh reinstall made, with and without the former profile. Crash report gives: bp-0b5b44ce-2253-4c94-925e-7ca521170713

Firefox crashes a few seconds after startup, no difference if safe mode or not. A fresh reinstall made, with and without the former profile. Crash report gives: bp-0b5b44ce-2253-4c94-925e-7ca521170713

Chosen solution

hi Karlstrand, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

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Chosen Solution

hi Karlstrand, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

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Thank you for your quick reply. The 64-bit Firefox solved the problem!