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Since I used 1 time Compacting folders my Thunderbird doesn't display new e-mails anymore

  • 6 replies
  • 1 has this problem
  • 5 views
  • Last reply by FDvanWIJCK

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April 1 I manually emptied the Thunderbird trash bin on my laptop. A pop-up advised me to compat my folders, so I did. Since that moment Thunderbird doesn't display any new e-mail. As I have a desktop with Thunderbird, too, I can receive new e-mails, but I like to use my laptop. What have I done wrong to make TB no more displaying new e-mails?

April 1 I manually emptied the Thunderbird trash bin on my laptop. A pop-up advised me to compat my folders, so I did. Since that moment Thunderbird doesn't display any new e-mail. As I have a desktop with Thunderbird, too, I can receive new e-mails, but I like to use my laptop. What have I done wrong to make TB no more displaying new e-mails?

Chosen solution

I'm sorry, Matt, I have done as you advised me, but it didn't work. I stiill don't receive new e-mails on my laptop.

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What is the account type on both, laptop and desktop - POP or IMAP?

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Have you told Thunderbird on the desktop to leave messages on the server? This is an option in your Account Settings.

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I'm using a Dutch version. If I understand what you mean, it is (translated from Dutch): Leave messages on the server

  14 days maximum
  Till I remove them.
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right click the inbox, select properties and then the repair button. It may be something caused a bad index to be written on the compact and now it just updates rubbish.

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Chosen Solution

I'm sorry, Matt, I have done as you advised me, but it didn't work. I stiill don't receive new e-mails on my laptop.