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Does Gaia store sent mail?

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  • 10 have this problem
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  • Last reply by amandabee

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I'm using Gaia and IMAP on Firefox 2.0.0.0.

The client doesn't appear to store sent mail anywhere, and there aren't any settings (I'm looking at the IMAP settings -- I only see Host and Port) to let me set a folder to save to. Is Gaia putting sent mail anyplace?

I'm using Gaia and IMAP on Firefox 2.0.0.0. The client doesn't appear to store sent mail anywhere, and there aren't any settings (I'm looking at the IMAP settings -- I only see Host and Port) to let me set a folder to save to. Is Gaia putting sent mail anyplace?

Chosen solution

I have gecko 2.2.0.0 and this does not seem to be an issue on the new OS.

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All Replies (4)

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Hi amandabee,

I understand that you are having trouble accessing the "Sent" folder from your Firefox OS device.

I have my email connected to Gmail via IMAP and I am able to see the "Sent" folder and access it. Is this what you are referring to?

There may be an option in the settings of your email provider to enable or disable the "Sent" folder to be displayed.

Please let us know if this resolves your problem, or if you continue to have issues.

Thanks, - Ralph

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Not quite. I have a "Sent" folder, I can view it and see, within it, all the messages I've sent from other mail clients.

But messages I send using Gaia are not being stored in my Sent folder, nor are they being stored anywhere else, as far as I can tell.

Looks like this is a known issue, though https://bugzilla.mozilla.org/show_bug.cgi?id=802359

Modified by amandabee

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Hi amandabee,

That bug was resolved over 2 years ago, so you shouldn't be experiencing that issue.

What do you mean when you say "messages that are sent using Gaia"?

Please reply to this message with the following information:

  • What is the model of your phone?
  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • Please provide the exact steps to reproduce the issue you are encountering.
  • How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we have all the necessary information to investigate this behavior.

- Ralph

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Chosen Solution

I have gecko 2.2.0.0 and this does not seem to be an issue on the new OS.