Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

TB Retention policy not working

  • 1 reply
  • 2 have this problem
  • 17 views
  • Last reply by christ1

FransdeV
FransdeV
more options

OK here's my problem: OS WIN 7 Pro, TB 31.2.0 - fresh installation for both (aka new client system) Setup multiple IMAP accounts > TB creates it's profile under: %systemroot%\users\AppData\Roaming\Thunderbird\Profiles\xxx.default\ImapMail\ where folders are created for each account. Under account settings - synchronization and storage - advanced - offline use > all folders are unticked. As an extra precaution - don't download messages larger then 50 Kb is activated. A quick check revealed that TB has created INBOX-es on the client that are identical in size to the server-based IMAP Inbox. In other words completely ignoring the retention rules.

Puzzled - Frans

OK here's my problem: OS WIN 7 Pro, TB 31.2.0 - fresh installation for both (aka new client system) Setup multiple IMAP accounts > TB creates it's profile under: %systemroot%\users\AppData\Roaming\Thunderbird\Profiles\xxx.default\ImapMail\ where folders are created for each account. Under account settings - synchronization and storage - advanced - offline use > all folders are unticked. As an extra precaution - don't download messages larger then 50 Kb is activated. A quick check revealed that TB has created INBOX-es on the client that are identical in size to the server-based IMAP Inbox. In other words completely ignoring the retention rules. Puzzled - Frans

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Perhaps you did uncheck offline use for Inbox after checking for new mail the first time, so the messages in Inbox got downloaded initially.