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when I click on an email with a particular attached photo, it freezes -how can I delete this particular email?

wendykay
wendykay

Someone sent me a photo as an attachment. When I click on the email, TB freezes. I can't do anything. The first time she sent it, it went to a folder and I just deleted the folder, but she sent it again and it went into my inbox. How can I remove this email from my inbox? The minute I click on that email, TB freezes so I can't delete it. TB is still running when I check the processes.

Someone sent me a photo as an attachment. When I click on the email, TB freezes. I can't do anything. The first time she sent it, it went to a folder and I just deleted the folder, but she sent it again and it went into my inbox. How can I remove this email from my inbox? The minute I click on that email, TB freezes so I can't delete it. TB is still running when I check the processes.

All Replies (3)

user01229325
user01229325

Try right clicking the message and then choose Delete Message instead of left click to select

wendykay
wendykay Question owner

I could not do that. As soon as I clicked the message, TB froze so I could not right-click or anything. As it happens, I just tired selecting the email before it and the email after it and then deleted all 3 and that worked. Thanks so much for your suggestion though.

user01229325
user01229325

Glad you figured something out. My suggestion was to NOT select the message, just right click it.