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Fixing IMAP subscription and ended up with Trash as a regular folder

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  • Last reply by Joe

Joe
Joe
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I have these ghost IMAP folders that keep showing up (problem at ISP). I keep unsubscribing them, but this time I accdentally lost my Trash folder and when I got it back, it was a regular folder. It sorts at the bottom of the folder pane and doesn't have the trash icon or the Empty Trash option any more.

How can I fix this?

I have a lot of folders with a lot of email in them, so I don't want to do any "start from scratch" stuff.

I have these ghost IMAP folders that keep showing up (problem at ISP). I keep unsubscribing them, but this time I accdentally lost my Trash folder and when I got it back, it was a regular folder. It sorts at the bottom of the folder pane and doesn't have the trash icon or the Empty Trash option any more. How can I fix this? I have a lot of folders with a lot of email in them, so I don't want to do any "start from scratch" stuff.

All Replies (2)

Matt
Matt
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first ensure your server trash folder is set to be subscribed. Then right click the account and select settings then in server setting ensure that the IMAP trash folder is set to be the folder trash is moved to.

Joe
Joe Question owner
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Trash works fine - already did the things you suggest - several times.

The problem is that Thunderbird sees Trash as a regular folder, not as a special one - so it puts it alphabetized at the end of the folders instead of at the top where it belongs and it no longer has the Empty Trash context option.

How do I make it "special" again?

What file does that live in and how is it supposed to look?

I've been looking at my INBOX.sbd files, but can't quite make sense of them yet. The one for the account that works has a bunch of stuff it it that looks OK. One has nothing in it (maybe it's my Newsgroup/RSS one), and the third one has some entries in it but doesn't look like it matches the broken account - not enough entries.

FYI, I have another account that I didn't mess up and the Trash folder there works the way it's supposed to.