Writing new mail, address book not linked for selecting addressees.
Until today, I could select addressees for To:, CC:, or BCC: fields of new or forwarding email from the address book. Now, that doesn't work. I tried restarting with add-ons disabled ,then rebooted back to normal. Nothing changed.
I am running Thunderbird on a Windows 8 computer, with current version of Thunderbird..
Chosen solution
When you click on 'Write' to open a new message. Can you see the 'contacts sidebar' on the left side? If no, View > Select: 'Contacts Sidebar' or toggle view using f9 key confirm you can see the Contacts Sidebar.
Usually, you can select the address book, but can you?
re Bug 974857. This bug relates to anchor links in messages; nothing to do with address book.
Read this answer in context 👍 2All Replies (5)
re :I tried restarting with add-ons disabled ,then rebooted back to normal. Nothing changed. I presume you mean you restarted Thunderbird with addons disabled and and then tested to see if the addressing worked, but as nothing worked in safe mode, you restarted in normal mode.
First check settings: Tools > Account Settings > Composition & addressing for the mail account or Menu Icon > Options > Account Settings > Composition & addressing for the mail account
Under 'Addressing' select: 'Use my global LDAP server preferences for this account'
click on 'global Addressing Preferences' button
It will open your Options window on Composition and 'Addressing' tab 'when addressing messages, look for matching entries in: select: 'Local address Books' click on OK
then check address books are selected: 'addressbooks for addresses autocomplete:' click on 'Edit' button make sure all address books you require are selected. then click on OK
Then in Account Settings, check all other mail accounts. when finished click on OK to close and save changes to Account Settings.
Modified by Toad-Hall
Went through all steps as suggested. No change.
In reviewing recent bug fixes, I noted one was applied on 09/24/2014, the same date ass the cited problem popped up. The bug was Bug 974857.
Could this problem be related?
Chosen Solution
When you click on 'Write' to open a new message. Can you see the 'contacts sidebar' on the left side? If no, View > Select: 'Contacts Sidebar' or toggle view using f9 key confirm you can see the Contacts Sidebar.
Usually, you can select the address book, but can you?
re Bug 974857. This bug relates to anchor links in messages; nothing to do with address book.
Modified by Toad-Hall
DOH! Thanks. Should have known.