Compare Revisions

Reset your Mozilla account password with Recovery Keys

Revision 183505:

Revision 183505 by heyjoni on

Revision 183516:

Revision 183516 by marcelo.ghelman on

Keywords:

Search results summary:

Generate a recovery key so you can sign into your Firefox Account to regain access to your synced data, in case you forget your password.
Generate a recovery key so you can sign into your Firefox Account to regain access to your synced data, in case you forget your password.

Content:

<!--Please make sure URL is always https://support.mozilla.org/kb/reset-your-firefox-account-password-recovery-keys. It is linked from the Firefox Accounts page and they can't use the redirect URL format.--> Firefox Accounts uses your password to encrypt your data (such as bookmarks and passwords) for extra security. When you forget your password and have to reset it, this data could be erased. To prevent this from happening, generate your recovery key before having to reset your password. You can use your recovery key to sign in to your Firefox Account to regain access to your data in case you forget your password. Here’s how to do it: =Generate and store your recovery key= {note}'''Important:''' Do this so you have your recovery key ready in case you need to reset your password.{/note} {for fx68} #[[Template:fx29menu]] #[[Template:syncmenu68]] #Click {menu Manage Account}. #Click the '''Manage Account''' link to open the Firefox Accounts page. #Next to '''Account Recovery''', click {button Enable…}. #*If this option is not visible, add '''?showAccountRecovery''' to the URL for the page. #Click {button Generate}. #Enter your password. #Store your recovery key in a place where you won't lose it. {/for} {for not fx68} #[[T:optionspreferences]] #Click {menu Firefox Account} on the left. #Click the '''Manage Account''' link to open the Firefox Accounts page. #Next to '''Account Recovery''', click {button Enable…}. #*If this option is not visible, add '''?showAccountRecovery''' to the URL for the page. #Click {button Generate}. #Enter your password. #Store your recovery key in a place where you won't lose it. {/for} =Reset your password with your recovery keys= If you forgot your password and need to reset it, follow these steps. #Click the '''Forgot your password?''' link on the sign in page. #Check your email and click the password reset link in it. #Enter recovery key. #Create a new password. #Create a new recovery key.
<!--Please make sure URL is always https://support.mozilla.org/kb/reset-your-firefox-account-password-recovery-keys. It is linked from the Firefox Accounts page and they can't use the redirect URL format.--> Firefox Accounts uses your password to encrypt your data (such as bookmarks and passwords) for extra security. When you forget your password and have to reset it, this data could be erased. To prevent this from happening, generate your recovery key before having to reset your password. You can use your recovery key to sign in to your Firefox Account to regain access to your data in case you forget your password. Here’s how to do it: =Generate and store your recovery key= {note}'''Important:''' Do this so you have your recovery key ready in case you need to reset your password.{/note} {for fx68} #[[Template:fx29menu]] #[[Template:syncmenu68]] #Click {menu Manage Account}.<br />The Firefox Accounts page will open in a new tab. #Next to '''Account Recovery''', click {button Enable…}. #*If this option is not visible, add '''?showAccountRecovery''' to the URL for the page on the address bar. #Click {button Generate}. #Enter your password. #Store your recovery key in a place where you won't lose it. {/for} {for not fx68} #[[T:optionspreferences]] #Click {menu Firefox Account} on the left. #Click the '''Manage Account''' link to open the Firefox Accounts page. #Next to '''Account Recovery''', click {button Enable…}. #*If this option is not visible, add '''?showAccountRecovery''' to the URL for the page. #Click {button Generate}. #Enter your password. #Store your recovery key in a place where you won't lose it. {/for} =Reset your password with your recovery keys= If you forgot your password and need to reset it, follow these steps. #Click the '''Forgot your password?''' link on the sign in page. #Check your email and click the password reset link in it. #Enter recovery key. #Create a new password. #Create a new recovery key.

Back to History