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This is only relevant for our new forum feature

<!-- This file contains the basic structure of Canned responses that are being used in the forums. Make sure to follow the heading structure and to only post links to the responses here. Marker explanation: Add a pound(#) after the link followed by one or more of the following markers to restrict canned responses usage to specific groups: a: Admin c: Contributor m: Moderators Default: acm (if nothing is specified) --> {note} '''Note:''' This document is used as a listing for the canned responses tool. Please follow these steps on how to use it. '''Adding a new forum response:''' To add a new forum response, simply create a new article here: [http://support.mozilla.org/kb/new?title=Forum%20Response]. # Make sure it's in the "Canned responses" category and that the page title starts with "Forum Response". #Add a link to the new canned response article under the appropriate heading, as shown below. If no heading is available, add a new one, like this: <nowiki>== Heading under which you want the response to be ==</nowiki> <nowiki>[[Forum Response - Test response|Label you want the response to have]]</nowiki> '''Review and approval:''' Have your submission reviewed by another [/groups/knowledge-base-reviewers KB article reviewer] to minimize errors. Please contact a reviewer or [/user/1036460 Joni] directly if your submission requires immediate attention or hasn't been reviewed in 24 hours. '''Using wiki markup:''' Please be careful using wiki markup. Keep in mind that certain formatting will show up in the "Forum Response" article but won't work when the response is posted to the support forum. For example, DO NOT use: * "show-for" code, as described in [[How to use For]]. * "styling" markup for buttons and menus: <nowiki>{button___}</nowiki> and <nowiki>{menu___}</nowiki> * templates: <nowiki>[[T:Open Add-ons|type=Extensions or Appearance or Plugins]]</nowiki> A list of markup that works in both articles and in forum posts is included in the [[Markup chart]] article. Please only use markup that works in forum posts. {/note} __TOC__ == Add-ons== [[Forum Response - Uninstalling an extension|Uninstalling an extension]] [[Forum Response - Switch to previous theme|Switch to previous theme]] == Cache and Cookies == [[Forum Response - Clear cache and cookies|Clear cache and cookies]] [[Forum Response - Bypass the cache|Reload a site and bypass the cache]] == Common troubleshooting steps == [[Forum Response - Starting Firefox in Safe Mode |Starting Firefox in Safe Mode]] [[Forum Response - Get troubleshooting information|Get troubleshooting information]] [[Forum Response - Clean reinstall|Clean reinstall (Firefox)]] [[Forum Response - Firefox Reset|Reset Firefox]] == Crashes == [[Forum Response - Firefox crashes | Firefox crashes]] [[Forum Response - Firefox crashes when you open it (Windows)|Firefox crashes when you open it (Windows)]] [[Forum Response - Firefox crashes when you open it (Mac)|Firefox crashes when you open it (Mac)]] == Hot Topics == [[Forum Response - OMTC issues in Firefox 33|OMTC issues in Firefox 33 (Black window)]] [[Forum Response - Hide Tabs|Hide Tab Bar]] [[Forum Response - Disable Javascript|Disable Javascript]] [[Forum Response - Mixed Content|Mixed Content]] [[Forum Response - How to change the new tab url|How to change the new tab url]] [[Forum Response Mozilla Gear Store FAQ | Mozilla Gear Store FAQ]] == General == [[Forum Response - Australis Feedback | Australis feedback]] [[Forum Response - About_config|Opening the Firefox configuration]] [[Forum Response - Zoom feature|Zoom feature]] [[Forum Response - Zoom feature on Firefox 22| Zoom feature on Firefox 22]] [[Forum Response - Lost Bookmarks | Lost Bookmarks]] [[Forum Response - Creating a screenshot|Creating a screenshot]] [[Forum Response - Missing Toolbar| Missing Toolbar]] <!-- This shall best remain a moderator-admin-only response --> [[Forum Response - Turning off auto-update#am|Turning off automatic Firefox update]] [[Forum Response - Malware|Malware (Windows Only)]] [[Forum Response - Disable hardware acceleration|Disable hardware acceleration in Firefox]] [[Forum Response - Volunteers | Volunteers]] [[Forum Response - Problem Resolved | Problem Resolved]] <!-- Still Requires Approval --> [[Forum Response - Create A New Thread| Create A New Thread]] == Plugins== [[Forum Response - Plugin check|Plugin check]] [[Forum Response - Flash 11.3|Recent Flash issues]] [[Forum Response - Disable hardware acceleration in Flash Player|Disable hardware acceleration in Flash Player]] [[Forum Response - Choose another reader for PDF files|Choose another PDF reader]] [[Forum Response - Activate Java |Activate Java]] == Printing and print preview == [[Forum Response - Check print margins|Check print margins]] == Search == [[Forum Response - Search Hijacker|Search Hijacker]] [[Forum Response - Changing the default search engine|Changing default search engine]] == Firefox for Android == <!-- Please place links to your Firefox for Android canned responses here --> [[Forum Response Android - Clear Cache and Cookies|Clear cache and cookies (Android)]] [[Forum Response Android - Add Quit back|Add Quit back (Android)]] [[Forum Response Android - No Firefox for iOS, Symbian, Windows Phone, etc|No Firefox for iOS and Symbian (Android)]] [[Forum Response Android - Start screen (home page) customization|Customizing the start screen (home page) (Android)]] ==Firefox OS== [[Forum Response - Trouble Surfing Web Firefox OS|Surfing the web issue (Firefox OS)]] [[Forum Response - Reset your device|Reset the phone (Firefox OS)]] [[Forum Response - Check for updates Firefox OS|Update the phone (Firefox OS)]] [[Forum Response - Firefox OS Carrier Contact|Contact your Carrier (Firefox OS)]] [[Forum Response - Place of purchase contact Firefox OS|Contact Place of Purchase (Firefox OS)]] [[Forum Response - Reboot device Off and On|Turn phone off and on (Firefox OS) ]] [[Forum Response - Reboot with battery pull|Reboot phone (Firefox OS)]] [[Forum Response - Request Firefox OS Info|Request More Information (Firefox OS)]] [[Forum response - Voice Recording (Firefox OS) | Voice Recording (Firefox OS)]] [[Forum response - Media Formats Supported (Firefox OS) | Media Formats Supported on Firefox OS]] [[Forum response - Porting Firefox OS to my Android (Firefox OS) | Porting Firefox OS to my Android]] [[Forum Response - Compatible Applications from Android and iPhone (Firefox OS) | Compatible Applications from Android and iPhone]] [[Forum response - WPA-EAP Wi-Fi does not work (Firefox OS) | WPA-EAP Wi-Fi does not work (Firefox OS)]] [[Forum response - Import Contacts (Firefox OS)| Import Contacts (Firefox OS)]] ==Thunderbird== [[Forum Response - Clean Reinstall (Thunderbird) | Clean Reinstall (Thunderbird)]] [[Forum Response - Troubleshooting Thunderbird using Safe Mode | Troubleshooting Thunderbird using Safe Mode]] [[Forum Response - Asking for Troubleshooting Information (Thunderbird) | Asking for Troubleshooting Information (Thunderbird)]]