Thunderbird Community Forum

Thunderbird on 2 computers when mails are deleted on first computer it then lands in TRASH but it also deletes them on second computer where it does not land in TRASH.

Downloading messages is now noticeably slower on an older desktop if the 'Inbox' folder is selected/focus. If focus is changed to a different folder (i.e. 'Sent') the message downloads become blazing fast.

Deleting messages seems slower as well and I think it is related. May involve inserting/deleting entries in the grid.

When I replaced Outlook with Thunderbird, it was brilliant. It was so good, I chose to donate! Now it's changed. I was trying to find out why a forwarded email changed the body of the message to a HTML attachment. I stupidly followed a wrong AI help process and changed something I can't remember. Now all of my emails only show hyperlinks and not the pictures these hyperlinks point to. I would like the pictures back and the option to download these if these are safe in new emails. I've seached everywhere I thought I went but I can't find the setting that does this. Please help if you can.

Neither my wife nor I can access email on our respective PCs. This has been the case for four weeks. We can access email by our Android phones, but we really want to use our PCs. I've tried to resolve the problem and failed. Previous to this failure, I had an account with BT but this was transferred to EE. When I attempt to log in to my mail account, I receive the message "Could not connect ... :the connection was refused". I can also add is that in my Account settings, Outgoing Mail server I see a message "Connection to server mail.btinternet.com:465 failed."

Updating on June 20, the existing Thunderbird version in a flash of a second was replaced by a new blank one. All files and settings were lost. I needed an expert who (at cost of course!) managed to roll back the program with all files and settings as they were. This was a disaster, how can such effect happen? Right now I do not trust the updates anymore and will not implement new updates.

Is there any way to print a complete email conversation? I don't seem to be able to find any solution to this. I have tried various ways of displaying the conversation but none of them will allow me to print the entire conversation. Anyone any ideas?

I need to use the offline MBOX folders of several email accounts that I access via IMAP to migrate the contents to a new provider. There are no files in my Thunderbird profile directory tree with the extension .MBOX (under Windows 11) but I have some fairly large files of the form: <Thunderbird profile>\ImapMail\<IMAP server>\INBOX and <Thunderbird profile>\ImapMail\<IMAP server>\Sent are these the MBOX files? Can I safely ignore the .msf files? A further problem is that I have more than one account on the same server, but the second account only appears as: <Thunderbird profile>\ImapMail\<IMAP server>-1\INBOX and <Thunderbird profile>\ImapMail\<IMAP server>-1\Sent How can I identify the corresponding e-mail accounts?

Hi, I keep getting a login to account failure error message. It reads "Login to account "xxx@xxx" failed. Login to server mail.xxx with username xxx@xxx failed." This issue is occurring on an iMac. The same login credentials work on my Thunderbird Macbook Air. The support at Siteground were unable to resolve the issue, except to say, after a successful test at their end, that the problem must be with Thunderbird. The version I'm using is 152.0 (aarch 64). I've tried a quit and re-install more than once. Can you help?

I created a user profile for IMAP and all was OK....Until I deleted the profile for POP and I lost all e-mail folders that I didn't move to IMAP. My PC is running Linux Mint. How do I get my lost e-mails?

送信トレイが消えました。 今まで送受信できていたメールアドレスがいつの日かメールの受信ができなくなってしまったため、ログアウトを行い、再ログインしたのですが、送信トレイの作成がされなくなりました。 メールを送ると添付画像のようなエラーが出てしまい、送信したメールを残すことができない状態になっているので改善策を教えてほしいです。

Hello, I started using Thunderbird in order to be able to manage all my email accounts from one place and I stumbled to one problem. I have 6 different email accounts and all are created by me.

I know that I cannot add a Proton account as it requires a paid service from Proton that I don't need as I use it only as a backup account in order to be able to recover the other 5 ones.

My Yahoo account added successfully without any problems as my 2 Google ones.

My primary outlook was added successfully by using the simple add account setup. The problem started when I was trying to add my second outlook account. Everything I tried it always gives me an error that says "Authentication error. Unable to login at server. Probably wrong configuration , username or password." I know for a fact that the username and password are correct as when I start to add the account it displays a prompt on my phone to verify the connection. But at the last step it says the error I mentioned. I even tried to clear all cookies and passwords and tries again but without any success. I compared the configuration of the 1st outlook one to the 2nd and they were correct. Correct hostnames, security etc.

I also checked the account settings in of the emails on the providers page and the only difference is that in the 2nd I haven't enabled the 2FF authentication.

What am I doing wrong?

Appreciate the help! Alex

Hi all,

I installed Thunderbird a few months ago to transfer emails from an email account that is about to be shut down to my Google email account.

I now want to uninstall Thunderbird (and delete all its files from my computer, including emails) but am worried my Google emails will also get deleted (e.g., due to syncing?) in this process.

I would have loved to keep Thunderbird installed but, due to my personal laptop being unavailable when this email transfer began a few months ago, I had to install Thunderbird on my work laptop instead, and I do not want Thunderbird to stay on my work laptop anymore (my employer allows employees to install any software but I will feel better if I just delete Thunderbird from the work laptop at this point).

Please advise, thanks.

I was having trouble with folders in Thunderbird on my desktop which were different to my Thunderbird folders on my android phone. I deleted Thunderbird from my desktop and also the profiles. I wanted to start again, but Thunderbird will not reopen. How can I get Thunderbird to open and start over with the setup. I am enjoying Thunderbird on my phone and it has all the folders from the email server. Thank you

Moderator note: Moved from the Firefox Desktop forum to the Thunderbird Desktop forum.

"Hello, I am using Thunderbird version 140.12.0 ESR 32-bit. I would like to install Thunderbird Setup 152.0. What are the advantages? Disadvantages? Is there a particular installation procedure?"

Hi,

I wanted Thunderbird to stop downloading messages from an old gmail account, but wanted to keep a kind of archive, so what I did was dragged all the account folders (Inbox, Sent, Trash) to Local Folders so that I can continue to reference downloaded emails (the account was using POP, not IMAP).

I'm on Windows 11. Inbox file is basically the same size as it used to be (just now in Local Folders) but Sent, Trash, other subfolders have all almost exactly doubled in filesize compared to what they were before I dragged (moved) the folders to Local Folders. I don't think there are doubles of messages when I look in Local Folders or anything.

Any ideas why the double filesizes? All the .msf filesizes are like, 15% smaller for some reason.

Thanks.

Why doesn't Thunderbird have a recall feature where I can recall and given sent email like those in Outlook and Exhange has?

You know there is good reasons for wanting that ability and be supprised to see how many people wish they didn't send that email.

Let me explain there is some one with the following email:

noreply@redcarpetradar.robly.com

Whatever anyone does do NOT click on their links I believe it's a criminal organization trying to get to my account.

I know many of you may not be in my situation but I'm a bit job hungry cause financial hit really hard. I clicked on link without looking and the site pretended I needed to fill a job application out. So I did without looking to see who sent it. Yes, STUPID me.

For some reason I marked as junk and it's not going to where I need to and that is trash and immediately delete it. I try and see if I can setup a rule for that. But wondering if there a extension that might do a better job. I tried to unsubscribe but these guys keep hitting back. That one sign of hackers trying to penetrate.

So now I'm wondering is there anything else I might be over looking. One think I keep thinking about is why NOT put something a tool that will do similar to mxtoolbox. With AI out there it's going to get harder to keep these criminals out of our inboxes.

I appreciate any feedback.

I have four different email accounts. A week ago, all incoming and outgoing traffic suddenly stopped . Webmail works normally. I have no viruses, trojans, etc. I deleted one of the accounts and tried reinstalling it. I can't do it anymore. The system keeps responding: "Unable to authenticate to the server. Username or password configuration may be incorrect." But they are all abolutely correct. I don't know what else to do. Any clue? Thanks